About this provider in Miami
Structural Fumigation Specialists (Tenting For Termites)
Rating breakdown from customer reviews
4.6
101 reviews
Customer reviews for SPC Services LLC
Juancarlos Zamorano
I couldn’t be happier with my experience with SPC Services. From start to finish, everything was handled with professionalism, efficiency, and genuine care. Oscar and Lauren were absolutely amazing — incredibly knowledgeable, thorough, and took the time to explain every step of the process. They went above and beyond to ensure the property was completely protected and treated properly. I highly recommend this company to anyone in need of reliable and effective termite control!
Provider response
Thank you very much for the opportunity to offer you our service and for taking the time to share your experience about our work ... Have a GREAT day! :-) SPC-Cristy
Melany Freijo
I highly recommend Oscar from SPC Services. From the very beginning, the process was smooth, professional, and stress-free. Oscar came out to give me an estimate, and I was impressed with how thorough and knowledgeable he was. He took the time to explain everything clearly, answered all of my questions, and made sure I understood exactly what to expect. What really stood out was his honesty, he didn’t try to upsell unnecessary services, just gave me straightforward advice and a fair estimate. The level of professionalism, punctuality, and attention to detail really set him apart from others in the industry. If you’re looking for someone reliable, trustworthy, and experienced in termite tenting, this is definitely the person to call. You’ll feel confident knowing the job is in good hands!
Provider response
Thank you very much for the opportunity to offer you our service and for taking the time to share your experience about our work ... Have a GREAT day! :-) SPC-Cristy
xXZEUSXx xXZEUSXx
Hi, I don't usually leave reviews, but this company deserves it. I hired them to do two houses, and they left them incredible. Everything was clean, everything was tidy, the water hoses were coiled, and everything inside was tidy and clean, nothing dirty. In 3 days, my house was ready to move in. Everything was super fast. I recommend this company.
Provider response
Thank you very much for the opportunity to offer you our service and for taking the time to share your experience about our work ... Have a GREAT day! :-) SPC-Cristy
Ivo Gomez
SPC Services did a great job preoaring and tenting my house against termites for the best price I found. I live in a wood frame home so termites are a big danger. They came on time, tented the house, explained the amount if gas needed for my size home (which agreed to my research) and were back on Monday to remove the tent and vent the house. Asides from the termites, they also eliminated the ants, roaches and even spiders that I was always fighting with. I highly recommend them.
Provider response
Thank you very much for the opportunity to offer you our service and for taking the time to share your experience about our work ... Have a GREAT day! :-) SPC-Cristy
J Courtney
I have worked with Oscar, Christy and their team on several projects. This team is very professional, dependable and provides excellent service. I will recommend them for your fumigation needs. Great job Oscar and the gang. See you on future projects.
Sira Rubio
Termite service was good, basically a termite tent service. After tent was removed, i noticed that they had thrown garbage and sand in the recycling bin. I was not able to pull the bin. I called to inform them and no response. Sent message to sales person in which he was going to forward my concern to the owner. This aspect of the company I do not like and do not appreciate not getting a call back to see what help i needed. Now I have to get someone to help pull the bin, speak to guy from the waste company to also empty out the recycling bin, then have to wash the bin since I do recycle and it's now contaminated.
carolina vera
Excellent service at a great price. Will call them again!
Mary Jimenez
I had an excellent experience with SPC Services LLC. Luis explained the entire process in great detail and with great patience. They were very punctual and responsible when setting up the tent at my home. After finishing the work, they returned, and I want to especially thank Laura, who helped me organize my things, something I greatly appreciate since I'm a senior citizen. I'm very happy with the service and recommend them to Carmen Correa.
Provider response
Thank you very much for the opportunity to offer you our service and for taking the time to share your experience about our work ... Have a GREAT day! :-) SPC-Cristy
Maria Morales
Very efficient, professional work and fulfilled what was proposed, the entire group is very knowledgeable about what they do, thank you SPC Services
Provider response
Thank you very much for the opportunity to offer you our service and for taking the time to share your experience about our work ... Have a GREAT day! :-) SPC-Cristy
Maria J. De Reyes
Excellent service from the office, the workers are very professional and prepared, I recommend them 100%.
Provider response
Thank you very much for the opportunity to offer you our service and for taking the time to share your experience about our work ... Have a GREAT day! :-) SPC-Cristy
leonardo villanueva
I work with Luis Martinez and I got to say that service was always on point, all the personnel was great, we had some issues but they were always responsive and delivered a high standard of customer service I will recommend them always, not only was a great price but they also stand behind their service! We are very happy!
Provider response
Thank you very much for the opportunity to offer you our service and for taking the time to share your experience about our work ... Have a GREAT day! :-) SPC-Cristy
Jayne Guardarrama
While doing some home renovations unexpected company had found their way into our home... TERMITES! We immediately called Oscar at SPC Services. Oscar is not only totally professional and knowledgeable but one of the nicest men to do business with. He immediately came over to check the house and verified it was indeed termites. We were on a somewhat deadline to get the house tented and Oscar made it happen! We were totally grateful. His crew, headed by Luis and his group of young but totally professional and very conscientious guys went to work immediately. When the tenting was removed sometime later, Lauren, the air inspector, went into the house to make sure it was safe for us to re-enter. I want to take this time to tell you that Lauren was incredible! She took over an hour to totally inspect every room not only once but twice to make sure every area was safe to inhabit. Lauren's thoughtfulness in turning off lights, closing windows and curtains was very much appreciated. She was outstanding! They all were outstanding! Oscar and SPC have done an incredible job in training their people. Luis, Lauren and crew are very young professionals who have an amazing work ethic and sense of pride in doing a great job. I felt like they treated my home like if it was their home. Thank you so much for your great job and we will highly recommend SPC Services to anyone who has termite issues!
Provider response
Thank you very much for the opportunity to offer you our service and for taking the time to share your experience about our work ... Have a GREAT day! :-) SPC-Cristy
Miami Dade Police
I never write a bad a review but today I had to write one. I called this company two years ago to fumigate my home. I was told I should not be getting any termite. It’s not even two years and I have termite. I called the company to let them know what’s going on, I was informed those termite comes from the outside it’s a different type of termite and I need to pay to have my home fumigated. By the way it was the same termite I had in my home which they observed. This company just tells lies to steal money from customers. I just realized I still had termites in my home all this time. I have hole in my ceiling. Please do not use this company unless you want to lose your money.
Provider response
Thank you for bringing this to our attention. We’re sorry you had a bad experience. As explained in our checklist - we always recommend that a preventative "ground termite" treatment be performed to achieve total termite protection. Two years after your initial drywood tent - you contacted us for a re-inspection. When the re-inspection was performed - it was found that you now have "ground termite" activity - which you were advised to treat as a "preventative" 2 years earlier. If it was the same termite - as you claim - the issue would have never been resolved at the time of tenting. You refused to accept that a different treatment is required to treat this other type of termite & threatened us with a bad review. We always strive to provided our customers with a positive experience - but you made it very difficult for us to try to resolve your issue by becoming unreasonable & refusing to accept the results of the re-inspection.
Erika Freijo
My house was swarming with termites! This company was highly recommended by a trusted source and Oscar helped me out with a fair estimate. He was very friendly and has extensive knowledge on types of bugs and termites. He knew what the problem was right away and took care of business. Would totally use them again and recommend them in the future.
Provider response
Thank you very much for the opportunity to offer you our service and for taking the time to share your experience about our work ... Have a GREAT day! :-) SPC-Cristy
Nick Alcantara
Great people to work with
Provider response
Thank you very much for the opportunity to offer you our service and for taking the time to share your experience about our work ... Have a GREAT day! :-) SPC-Cristy
Enrique de la Pena
I used this company to tent my house for termites. Oscar was great. Very professional & always available to answer any questions, concerns & there to help in any way. Everything was made very easy. The best company I have used for tenting by far. Highly recommend.
Provider response
Thank you very much for the opportunity to offer you our service and for taking the time to share your experience about our work ... Have a GREAT day! :-) SPC-Cristy
Loco Dice
I never leave bad reviews since I am in the service industry and I know how important reviews are. However this company deserves this bad review and more. I hired this company to tent my home for bugs and termite. They day they came to do the work I left and drove around to check on them. I saw the workers horsing around and throwing water bottles around at each other which they never picked up and left them around the house. They left sand all over the exterior of the house and the neighbors house they never picked up. They used my interior table and a rack to hold up the tent by placing one on top of another. They killed 4 of my plants which they could of Easily have moved. They removed my string lights and never put it back. So moral of the story is that these people are not clean, they are. It professional and they have zero costumer service and satisfaction. I called them to complain and they took it so lightly like if it was nothing, Roger the manager was almost arguing with me like Saying “oh man that’s nothing I’ll fix it in two minutes” 10 days have passed by and nothing. DO NOT HIRE This company. There are plenty others out there. Pay a bit more and find yourself a respected company don’t go through the trouble and disappointment I went thru.
Provider response
Dear Hans, thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and I apologize on behalf of everyone at SPC. Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. As far as the issues mentioned in your review - please note the following: (1) Our employees do not "horse around" - they simply enjoy their job & are happy to be working among friends that feel like family ... (2) What you assumed was "throwing of water bottles" was simply one employee asking another to pass them a water bottle so that they can stay hydrated ... (3) As explained - our work is not completed until the structure is cleared for reentry - so any remaining water bottles would have been picked up before the structure was cleared ... (4) As explained - sand is used to create a strong ground seal & prevent any gas from escaping - making for a perfect seal & ensuring that all the termites are eradicated - in time - the rain washes the sand away or you could expedite the process by using your water hose ... (5) As explained - you are responsible for clearing the perimeter of the structure of any debris, furniture, plants, lights, etc - to allow for the tenting of the structure - we try to accommodate & assist as best as possible in order not to postpone the fume due to lack of preparation on the client's side ... (6) Several SPC employees tried to contact you on several occasions in order to address your concerns - but you were more concerned about arguing & placing an unwarranted negative complaint than allowing us to resolve the issues you were complaining about ... We’re known for our exceptional customer service & quality of work, and we are sorry that you did not allow us the opportunity to address your concerns - so that your experience matched your expectations. Respectfully, SPC-Cristy
Martha Bravo
The worse service, I give them all the keys from my house and they didn't lock my house gate it was totally open.
Provider response
Thank you for bringing this to our attention. We’re sorry you had a bad experience. As explained in our checklist - all exterior structure doors will remain closed, locked & secondary locks placed - as required by FDACS. The house gate is not considered an exterior structure door & may have been left unlocked to facilitate the tenting process. We apologize if that was an issue & will keep it in mind as a future courtesy to clients.
Osmany Ojeda
This company installed the tent in my house without properly inspect the attic. One month later I still had termites and so they did another treatment on the ground and still charged me although the tent was in vain. The total bill was close to 4000 dls. Eleven months later I notice that I still has termites on the roof and they said that my warranty was expired. I ended up hiring another company and starting all the process again. I strongly DON'T RECOMMEND this company. They wasted my money and time.
Provider response
Thank you for bringing this to our attention. We’re sorry you had a bad experience. As explained in our checklist - we always recommend that a preventative "ground termite" treatment be performed to achieve total termite protection. After the drywood termites in your home were completely eradicated with tenting - you began to have issues with "ground termites". A ground treatment was performed & all termite activity was eliminated. You reached out to us after your warranty expired for a re-inspection - at which time there seemed to be a resurgence of "ground termite" activity. You were informed that your warranty had expired & we gave you the option to renew it late to address the issue. You refused & threatened us with a bad review (from multiple google accounts) to coerce us into doing the service for free. We always strive to provided our customers with a positive experience - but you made it very difficult for us to try to resolve your issue by becoming unreasonable & refusing to renew your warranty.
Wendy Hernandez
Terrible service, the worst, never call them.
Yahima Leyva
I contracted them to kill the termites in my house. Before doing the job they didn’t even check what type of termites the house had. They put the tent and fumigated in the house. A month later I checked and there were still many termites inside the roof and inside of the house. I called them and they opened a hole around the perimeter of the house and they told me that it will kill the termites. 3 months later I check the roof and there were termites everywhere. I had to rebuild my whole entire roof, and replace many things inside of the house due to the termites and the miscommunication of this company. I strongly do not recommend anyone using this company as they basically stole my money and did a terrible job because til this day I still have termites in my house. Problem has NOT been solved.
Provider response
Thank you for bringing this to our attention. We’re sorry you had a bad experience. As explained in our checklist - we always recommend that a preventative "ground termite" treatment be performed to achieve total termite protection. After the drywood termites in your home were completely eradicated with tenting - you began to have issues with "ground termites". A ground treatment was performed & all termite activity was eliminated. You reached out to us after your warranty expired for a re-inspection - at which time there seemed to be a resurgence of "ground termite" activity. You were informed that your warranty had expired & we gave you the option to renew it late to address the issue. You refused & threatened us with a bad review (from multiple google accounts) to coerce us into doing the service for free. We always strive to provided our customers with a positive experience - but you made it very difficult for us to try to resolve your issue by becoming unreasonable & refusing to renew your warranty.
Ricky Santiago
I am not certain if the fumigation will work as the work is recent but we contacted the company after they remove the tenting and informed them of some of the damage they caused to our outdoor light fixtures and other items. They said we signed a waiver that they were not responsible for any damage. Not sure that's a way to conduct business, I would not hire them again.
Provider response
Thank you for bringing this to our attention. We’re sorry you had a bad experience. As explained in our checklist - it is your responsibility to prepare the exterior of the home for tenting (i.e. remove light fixtures, awnings, security cameras, potted plants, antennas, etc). If you decided not to prepare the home properly - we work around these obstacles but we are not responsible for any damages that occurred - you assumed that responsibility because you decided not to remove the items. We worked around these obstacles - with as much care as possible - to not postpone your tenting. Are efforts were futile - because you then decided to threaten us with a bad review to coerce us into refunding you $500.00. Since were refused to provided you with the funds requested - you went ahead & posted a negative review - for an issue that was caused by your neglect in preparing your home. We always strive to provided our customers with a positive experience - but you made it very difficult for us to try to resolve your issue by becoming unreasonable & refusing to accept your error.
Jeimi Vinces
We had our home tented on June 2017 on February 28 2019 we had termites again after several attempts to have someone come over so they can retent according to the 1 year warranty, finally today april 19 someone came but only for him to say that they are Flying ants that apparently poop and look just like termites! Do not be fooled by these people. Lo barato sale caro!
Provider response
Thank you for bringing this to our attention. We’re sorry you had a bad experience. As stated in your contract - initial tenting includes a one year warranty - which is renewable for as long as you wish to keep renewing. You failed to renew your warranty before it expired on June 2018 & reached out to us for a re-inspection a year & 8 months after the inital tent. We provided you with a free re-inspection - at which point - the onsite technician encountered flying ants & recommended that you contact a pest control company for regular pest control services. If the issue would have been termites - the technician would have informed you that needed to re-tent. Instead of trying to sell you a service you did not need - we were honest & informed you that what you needed was just regular pest control.
RONALDO
Disappointed- I used this company to Treat My Home for Termites last week. Here is My Fair and Honest Review- The day before tenting I went to Publix Supermkt to buy 7 Sub Sandwiches and a 12 pack of Bottle Water to offer the fellows whom will do the work in the heat on Tenting My Home. I took the time to fill a cooler full of Ice to insure the water and Sanwiches would remain cool when the workers arrived. I did this as an Act of of Kindness as I Myself used to work on Hot Roofs in the summertime years ago. I kinda feel kicked and disappointed and I will explain further- They show-Up as Scheduled and seemed Very Friendly to me, They Spoke No English whatsover expect for the Leader named GUS. GUS was the Only Person whom is allowed to enter the dwelling and is also known as the *Gas Shooter* whom injects the poison and is held responsible for the Keys to the property. GUS was Down to Earth / Likeable / Friendly and Seemed Very Accomodating. I Will Cut Thru The Chase and Get Straight To What Upset Me.. ..We Have Security Cameras Both Inside and Outside.. While Rolling Back Footage we notice the roof workers lifing up the hood of an Old Camaro in my back yard snooping around lurking in curiousity.. The Workers squeezing our Avacodes on Picnic Table table checking for ripeness. They Broke My Old Wooden Fence Gate (that was old to begin with) but I asked them NOT to force Open further ) They Pushed the Gas Hose thru bathroom window without loosening screen clamps, therfore Cracking / Bending the Aluminum Frame. They Left Beer Bottles in My Back Yard Carona & Heineken. They Left Soda Cans and Plastic Water Bottles in My Yard. ..In Closing.. I Never Called and Complained About Any of This. The Man Named Roger whom Comes Out to Every Structure Post Fumigation and Measures For Any Remaining Gas Fumes Was Humble and Very Friendly and Engaging with Information. I Really Wanted To Tell Roger How Disappointed I was, But I didnt want to hurt his feelings. I Just Spent $2500 for Hotel Rooms / Fumigation & Food. Respectfully Speaking, I Wish SPC Services LLC a Succesfull Future.. Sincerely.. Ron
Provider response
Thank you for bringing this to our attention. We’re sorry you had a bad experience. Thank you for being mindful of the crew by purchasing food & water - very kind of you. As far as the water bottles left scattered - the re-entry technician picks up any bottles left behind when the final clear is completed on the 3rd day. Where I am very doubtful in your review is the presence of alcohol - under our code of employee conduct - alcohol is strictly prohibited on our trucks & is an "immediate termination" offense by any employee that is caught engaging in such behavior.
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