Master Pest Control Inc.

We had a recurring spider problem in the basement and garage. Store-bought sprays would help for a little while, but the spiders always seemed to come back. The technician checked the property and explained what might be causing the activity. He treated the problem and gave us some practical advice for keeping the area less attractive to pests. We've seen a noticeable improvement since then.

Called because of bedbugs. The result is there. The treatment was done in one visit. A week later there was nothing. Excellent experience of cooperation. The price is adequate.

The work they do is great

Masterguard has been used by our family for the past 5 years! Their regular services have kept our house critter and annoyance free throughout. In the rare occasion where we have an incident crop up between services, they are communicative, prompt at scheduling, and remedy the situation before it gets out of hand. As an example, we had 2 ground bee nests begin with the recent heat and humidity. They returned on 2 times within a 7 day period to ensure the problem was completely extinguished. By providing and email with videos and photos, they were great at passing the information on to the technician to make sure the job was done in the exact area we needed. Thank you for your continued great service Masterguard!

No pests after initial treatment and continued services!

Signed up for their standard quarterly preventative services. Twice this past year the preventative services were ineffective and they had to be called for a special appointment. During my last appointment the technician never showed and I was blamed for not being home (I was home). So as far as a service, it's become clear their preventative treatments haven't been thorough and they aren't reliable when the off cycle fix is required.

VERY happy customer - We got hit with a bunch of furry little friends in our garage & inside our home, Jacob came out this am found the issue, set a bunch of traps. So whatever your infestation is give them a call they can help.

Nathan has always been on time, patient and thorough with us. This is what is needed in a service industry.

If you want to feel like shooting yourself in the head after every interaction with this company, this is the company for you. Their staff is completely incapable of setting and keeping appointments for the dates and times they promise, they are unreachable over the phone past 5pm on weekdays and all day on weekends, so when their technicians don’t show, there is no way to contact anyone. If I could, I would go back in time to tell my self to never sign a contract with this place. PLEASE LEARN FROM MY MISTAKES. Lol

Very knowledgeable.... Answered all my questions and all the extra stuff you get is an added bonus. They checked for things I didn't even call them about. I look forward to working with them.

I would highly recommend Masterguard. Always efficient and technician is always knowledgeable.

They don't keep there words. Here I explained to them I'm selling my property I don't need there service, after I had sold my first home, and technician was at my front door, I let him know he saw the movers there, he said ok and just call the office, so I called the office. Left a message. Young lady returned my call I spoke to her she told me they will stop services, I did explain to her my situation and that I was on Chemo, so in November I get a message from technician leaving me a message leave get unlock they are coming to the property, first of all no gate at the property. I called of course you always have to leave a message, I received a call from a rude man, I explained to him I cancelled services. He didn't want to hear it. I waited and called back guess what he answered I guess he has caller ID, I said I spoke to a man earlier he said yes that was me, I did tell him he was rude to me, he said well you cancelled early so you have to pay the 115 dollars, I said can I speak to a supervisor, he said no supervisor is here right now, he said I'm writing everything you are telling me and I will have someone call you. Well he never did. Never will I recommend this company, and by the way I never reviewed a contract, by the way they sent me a so call contract just after I complained, which I received today November 17th 2017, which is not my signature.

Very good service- we have had two treatments and the Wasps are gone! Technician was very professional and office staff are very helpful

I had never used a pest control service in the past. I decided to sign up with MasterGuard because the technician who stopped by, Austin, was very impressive with his explanation of the service. We noticed a difference immediately in the house and we no longer have issues with spiders in the basement. I am very impressed with the service. I am most impressed that the chemicals they use are not harmful to my dog.

We've been using Masterguard for over a year. We use them for quarterly maintenance (mostly spiders, bees, mosquitoes). The quarterly fee covers the quarterly service as well as any off-cycle needs. The service tech. is always polite, professional and detailed. They also do a great job explaining the service. Price is fair and they are very prompt in scheduling service requests. I would recommend them if you have pest issues.

We are very impressed with the company and with our service tech, Jacob! Jacob made us feel very comfortable with what he was doing and every question that we asked, he answered with very clear and precise details AND with a smile and a very pleasant tone of voice. We were reassured that any needs in between visits will be taken care of at no additional charge. We love it that there are no harsh chemicals that we could inhale or touch inside and out! Everything they use is EPA approved!

I as referred by my Sister In Law and I'm glad she did. I have a few problems with mice and from my conversation with the technician (that not only came on time but seemed actually interested in my problem) I think we'll have resolution soon. His name is Doug (you should ask for him) , he listened intently to the description of the situation and then went to work.

This company is fantastic. They are here quarterly, but if any unwanted guests show up between our services they are quick to get back and spray again. Customer service is great. Absolutely recommend this group!

Worst customer experience. I had to file with BBB TWICE to make this company stop billing me. They wouldn't stop charging me after 5 attempted termination of services. Never again. Buyer beware.

Maybe they are OK for bug zapping, but stay away if you want them for mice removal. Get a professional that specializes in rodents. I'm not an expert or anything close to it, but I don't think they know what they're doing for mice removal. My tech did about a 5-10 minute inspection in my basement and 5 minute outdoor around the perimeter inspection. I was expecting a much more thorough investigation. Maybe I was not educated much by the tech because he didn't say much. I cancelled the next day but still have to pay the full price for the initial service. Don't give them your credit card the day of!

We just had our quarterly treatment today. Technician Shane was very thorough. He answered all my questions, was very polite and professional and was genuinely interested in doing a good job for us. I hope we get him as our tech next quarter.

Always polite and answer any questions. Jake was my tech today and was great!

He did a great job

Colton with Masterguard did an excellent job treating our interior and exterior. Very knowledgeable, professional and thorough. We have used Masterguard for a couple years now and plan to continue doing so. 5 stars

Always the service guys are so friendly!! Jake explained the services he did today!!! Couldnt be hppier w Masterguard!!!!

Jake and Jennifer were great! They came and did a thorough review of the property and were polite and informative. Only 4 stars because I'm waiting to see the results of their work!