Pest-Away Exterminators Inc

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Todd is amazing and is a huge part of our success. Being a part of our team for 15 years has been an asset to our business. Thank you for leaving a nice review!!

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Thank you for the 5 star review!! We greatly appreciate your business!!

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Thank you so much, Mike! Brent is very dedicated in creating a lush curb appeal for our customers. I am happy to hear he made such a positive impact. If you want instant results with weeds, pullem. Brent does!<br>Your kind words mean a lot to us at Pest Away Exterminators—we’ll be sure to share your appreciation with Brent. Thanks for choosing us!

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Thank you so much for your wonderful review, Meg! We're thrilled to hear that Todd impressed you with his knowledge and efficiency. Todd is a blessing here at Pest Away Exterminators. We truly appreciate your kind words and your trust in Pest Away Exterminators! Please do not hesitate to call if you need any pests

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Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with your service. Thanks for the solid recommendation. Your satisfaction means a lot to everyone at Pest Away Exterminators!

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Thank you so much, Norbert! We're thrilled to hear you passed your inspection and are continuing with us for another year. We're glad Todd provided great service and that you feel protected with Pest Away Exterminators on your side!

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We’re thrilled to hear Brent made such a positive impression. He is an asset to our success. Your kind words mean a lot to us. We appreciate your trust!! Thank you for the review, Gary!

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Hello Anthony,<br>Thank you very much for leaving a 5 star review. We greatly appreciate your business!!

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Thank you Pam!! We appreciate your business!!

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Thank you for feedback!! We are fortunate to have Brent apart of team.

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Thank you for your kind words Jon! We’re thrilled that Todd provided you with professional service and clear communication. We appreciate your feedback and look forward to servicing you again!

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Thank you so much for your wonderful review, Catherine! We’re delighted you appreciated our thorough, respectful, and efficient service. Your satisfaction means a lot to all of us at Pest Away Exterminators! If you ever need us again, we’re here for you.

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Thank you very much for the review Andy!!!! We greatly appreciate your business as well as your courtesy in leaving us a review.

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Alan,<br>Thank you for your feedback, and it was a pleasure seeing you a couple of weeks ago. I’m glad we were able to process the refund for you. The $58 did not go through. I also refunded you the service prior, so you were $58 richer when you left my office than when you arrived.<br><br>I want to sincerely apologize for any issues you experienced during your time as our customer. We truly rely on good reviews to continue our work and to help others make informed decisions. Our goal is always to provide the best service possible.<br><br>We have documentation showing the condition of the lawn, including images that depict the grass being 2-3 feet tall along with a lack of water. It seems that your pump went out last spring, which certainly impacted the lawn’s health. While we strive to educate our customers, it’s important to remember that maintaining a beautiful lawn requires a team effort between the landscaper, homeowner, and us.<br><br>We do our best to provide effective treatments, but we can’t create miracles. I appreciate your understanding in this matter. If you ever want to discuss this further, stop in a see me. Cheers!!<br><br>Matthew

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Please include more information. After extensive research we have determined that you are not registered in our system.

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Ms Dominik,<br>I am sorry to see you are unhappy about the weeds in your lawn. We are changing seasons which new weeds will sprout. You are on the schedule for tomorrow so we will be sure to address the issue with weeds and brown bare spots then. If we need to follow up in 10-14 days we will do so. We are happy you came aboard again.

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I am very sorry for you believing Pest Away Exterminators "killed your grass". You hired our company in April 2022. We serviced your lawn a total of two applications- April 7th and the final treatment on June 2nd. Pest Away Exterminators has been treating lawn/turf with Fertilization, insecticide, micro nutrients and broad leaf weed control for over 20 years. Neighbors on your street are serviced the same day your lawn is treated and their lawns are in great condition. Pest Away Exterminators has not "Killed your grass". We do not have anything in our spray trucks that could kill your lawn. There are many variables that all need to be done correctly to keep a well maintained healthy green grass. We service the turf 7 scheduled applications a year to apply all necessary products to maintain healthy turf. We are a third of the equation to having a nice lawn. The landscaper that mows the lawn is on your property weekly. Mowing the turf with very dull mower blades, scalping the turf below the threshold (4") is detrimental to the grass. Since April, May are the driest months of the year. Watering the turf for 15 minutes a zone is not adequate when you're try to sustain healthy green grass. The combined variables such as lawn spray fertilization company, landscaper mowing at 4" with sharp blades every week and irrigate atleast 1-2" of water each watering cycle as well as maintaining the sprinklers regularly (bi weekly) would result in healthy green grass. I met your husband on the lawn, so I did return your call. The lawn is Bahia grass. The Bahia was installed with weeds through out. We do not install sod. The new St Augustine grass you had installed between the sidewalk and road looks great.

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Michael, I am really sorry for not getting your property scheduled for treatment when you were expecting us. Bring in business for 21 years the work force/employment has never been so challenging. I did not move your appointment with out saying anything. I've addressed this and is a bogus excuse. The root of the problem is employment. I've had two positions that get filled with a new employee. Shortly after training the employee gets complacent and doesn't feel like finishing their route. In doing so, part of the route that was supposed to be completed gets brought back. I have Wi-Fi cameras in our spray trucks and had to fire an employee for conduct detrimental to the companies policy. Michael, if I can do anything to make this right with you please contact me directly. Please email me and I will give you my cell phone number to speak to you. We are a small family owned company and strive on making our customers happy to have Pest Away Exterminators as their pest control professional. I look forward to speaking with you.<br>matt@pestawayexterminators.com<br>Matthew

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John, you hired Pest Away Exterminators for a Premier Indoor Pest Control Treatment on 11/3/2015. The Premier Indoor treatment includes protecting your home from common household insects such as; cockroaches, silverfish, ants, etc. When you called in on 3/9/2016, you were not happy to be told that treating for rodents is a completely different service. The indoor treatment protects the home from insects, Rodent exclusion treatment will take care of any rodent issue you have. Rodent exclusions include sealing any and every hole where they are getting into the home, setting traps through out all targeting areas, and we drive to your home at least 4 times to check the traps for any rodents that were caught. Your situation entitled us to charge $500 do to the problem. Unfortunately, as a company we can not treat the home for insects for $365 (which includes an initial extensive treatment then 3 visits to treat the perimeter) and guarantee the service for an entire year and then include the expense of a rodent exclusion. The "Do It Yourself Pest Control Store" Bug Depot, is an affiliate of Pest Away Exterminators. I'm happy to hear you were taken care of by my brother and he took care of your problem. We are a very small company and do our best to please the many customers that call in daily. I'm sorry we did not please you. I wish you would say to stay away from Pest Away Exterminators since you were satisfied with our company from Nov 2015- Mar 2016 due to an entirely different pest problem. I apologize if you feel you were not treated nice on the phone. Sometimes when customers call in and the end result is not in the favor of the customer, they tend to feel like they were mistreated.