About this provider in Hudson
Earth’s Best Natural Pest Management provides eco-friendly pest control solutions throughout Central Florida. Since 1994, our family-owned company has focused on safe, organic-based methods that protect your family, pets, employees, and the environment. Our knowledgeable team stays up to date on the latest pest…
Rating breakdown from customer reviews
4.7
276 reviews
Customer reviews for Earth's Best Natural Pest Management
Jerry Sherwin
Good job…
Provider response
Hi, Jerry. We appreciate the rating, and are glad we could provide you with a positive experience!
Carly Mac
Mark is fantastic and takes great care of our clinic in Sarasota. We are always extremely happy with the work he does here.
Provider response
Hi, Carly. We must have done something right to get such a good rating from you. We really appreciate you taking the time!
Helen Forrest
We have appreciated the always excellent service provided for 19 years !!!!!
Provider response
Hi, Helen. Thanks for taking the time to share your positive experience. We truly appreciate it as we strive for service excellence with every visit and each customer!
Gordon Marks
All of the roaches are DEAD.
Provider response
Hi, Gordon. Thank you so much for leaving us a stellar review! We love making our customers happy and providing a great experience!
Colleen Maggard
Been using Earth's Best around 10 years. They have been extremely reliable and have the best customer service inside the office and especially the technicians. Would highly recommend this company!!! 5 stars!
Provider response
Hi, Colleen. You've made our day! We are thrilled that you shared such positive feedback with us!
Clayburn Sowell
Timely and professional
Provider response
Hi, Clayburn. Your feedback is highly appreciated. Thank you for the review! Please reach out any time you have questions or concerns.
sky puppy
Very friendly staff and prompt service.
Provider response
Hi, Sky. We appreciate the kind words and are glad we could provide you with a good experience! We look forward to continue serving you.
Pilar Saad
Michael did a great job. Very nice and professional and was very thorough with the treatment. Angela in the office gave us prompt service.
Provider response
Hi, Pilar. Thank you so much for rating your experience with us so highly!
Bob Moody
Awesome. Justin was great.
Provider response
Hi, Bob. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Mary-Jo Espy
After the service the rep knocked on the door and relayed the work he did. He was very professional and helpful with the information he provided. All was good with the stations.
Provider response
Hi, Mary-jo. Your feedback is highly appreciated. Thank you so much for the review!
Bruce Gracz
Knowledge, on-time, courteous, easy scheduling
Provider response
Hi, Bruce. We appreciate the rating, and are glad we could provide you with a positive experience!
Michael Rib
Very reliable and effective pest control service.
Provider response
Hi, Michael. We must have done something right to get such a good rating from you. We really appreciate you taking the time!
Janet Roberts
Earths best pest control is safe for pets n kids love the service. n the product it has a pleasant scent,n it's a very reasonable price n it leaves the indoors n outdoors pests free,n if you see a bug they will come back no charge .This is the only pest control company I will use from now on EARTH'S BEST IS THE !!!!
Provider response
Hi, Janet. Thanks for taking the time to share your positive experience. We truly appreciate it as we strive for service excellence with every visit and each customer!
Carla Conner
I have used Earth’s Best since 2007. They are awesome! The technicians are professional and informative. They are prompt . The treatment of termites is very effective- whatever areas have been treated the infestation is arrested. Very happy to endorse this company. Carla
Provider response
Hi, Carla. Thank you so much for leaving us a stellar review! We love making our customers happy and providing a great experience!
Paul Wydro
Technician is always very friendly and helpful. We are pleased with Earths Best.
Provider response
Hi, Paul. Your feedback is highly appreciated. Thank you for the review! Please reach out any time you have questions or concerns.
Linda Brusco
I am very happy having chosen Earth's Best. The technician was on time, pleasant and explained the process of eliminating our ant problem. He also set up the next appointment. I am seeing a big improvement in the ant population. Thank you Earth's Best!
Provider response
Hi, Linda. You've made our day! We are thrilled that you shared such positive feedback with us!
Marie Fahringer
Great company, professional staff, love the natural safe products used for my family and four legged ones as well.
Provider response
Hi, Marie. We appreciate the kind words and are glad we could provide you with a good experience! We look forward to continue serving you.
Hoss Rackett
We are extremely pleased with Earth's Best's service, and would highly recommend them to everyone.
Provider response
Hi, Hoss. Thank you so much for rating your experience with us so highly!
Janis Ian
We've been using them for several years with no problems. Paid more than $500 in May for a year's service in advance. They're unreachable, website is still up and says nothing about being on hiatus. Phone machine just says they'll call back in 24 hours. They're building looks shuttered in Tampa. Can't figure out what happened except maybe they've just done the flit to get ahead of creditors. But I would strongly advise people not to trust this business based on my own experience.
Provider response
We truly value your feedback and sincerely apologize for any difficulties you may have encountered. Your experience matters to us. To further discuss any concerns or issues, please do not hesitate to contact us directly at our toll-free number, (800) 634-1313. We are here to help.
Robin Cannizzaro
I have been with this company for about 25 years. The company was recently purchased by corporate enterprise. This week the technician came and refused to treat. I supposedly owed two months. I never received a contract, bill, nothing. I requested to speak with the office to settle and discuss and requested he do the service. For 25 years I have always paid on time and referred countless clients over all these years. They refused to service my home, office and property and left. This company does not care about their customers and retaining long term clients. I can no longer recommend this company Stay clear and I will tell all my clients as well
Provider response
We appreciate you bringing your concerns to our attention. Your feedback is important to us, and we sincerely apologize for any difficulties or inconveniences you may have experienced. We are committed to addressing these issues.
Bridget Erichsen
Earths best claims to have "rodent control". Again "rodent control ". They do no such service. They simply remove DEAD rodents from your home if they enter your home and die from one of their traps ..the other solution they offer is rat bait ,,!!! We all know if rodents eat rat bait any creature that eats that dead rodent Will DIE from the pioisoning !!they DO NOT seal any entrances where rodents can enter.your home. tToatl Rip Off and total false advertising..it's called dead rodent pick up. not rodent control. " Buyer beware. ,"
Provider response
Apologies for any inconvenience. We understand your concerns about our rodent control service. Please contact us at (800) 634-1313 to discuss
Jennifer Hancock
No one answers the phone. I called to reschedule and had to leave a voicemail, but they showed up when I was out of town anyways. They never call you to let you know they are on their way to your house. The communication needs improvement.
Provider response
We're disappointed to hear about your experience. We see that your appointment had an arrival window of 7am-9am on Monday 6/9/25. Once the office received your voice message Monday morning @ 7:53 am the technician was already at your house, we would have rescheduled when he was there, I see however that you were able to let him in remotely and he was able to complete your service. We tried to call to discuss but have not had any response, if you have any other issues please call us Monday - Friday 830-4 pm @ 727.847.0722
Jill Augevich
Paid for annual contract but we have had to call for numerous additional applications beyond what was prescribed -because it doesn’t work. We continue to see insects in the house month after month. Will be switching at the end of our contract.
Provider response
We apologize for falling short of your expectations. Please contact us at 727.847.0722 to discuss your concerns further. We tried to contact you, we have a service technician in your area today and we'd like to stop by to investigate the situation for you.
Kevin Boyd
The technicians are very friendly and hardworking. My property had termites. Earth's Best came out and treated the property annually for 4 or 5 years. The termites returned every year. Each year when I would call the office to complain, they would schedule an appointment at least 4 weeks out. This treatment may work for spot treatment. Although, We finally tented our property with traditional treatment because this natural pest treatment for termites simply did not eradicate the termite issue.
Provider response
I am saddened by your 1-star review, Kevin. What you had purchased was a partial treatment for drywood termites, not an entire structure treatment. This information is clearly defined in the service agreement. Moreover, the contract states that termites may not be completely eliminated from the structure and can only be treated once the termites have shown themselves. The contract also states that a follow-up will be scheduled at least four weeks after being notified by the client. Our staff and company have been clear about all this, and we have also provided the treatment per the agreements you signed every year. <br><br>I know you told our office staff this morning that the termites would be "eradicated." We would never say that since the signed agreements state something completely different. Drywood Termites live outside and can re-enter a structure at any time; that is why we provide the year of re-treat warranty and the option to renew each year and continue servicing the structure on an as-needed basis, as colonies avail themselves. <br><br>Spot treatment is not for everyone, but it is effective in killing the colonies on contact as they appear and is an excellent option for those who do not want to tent. However, leaving a 1-star review when we followed the signed agreements, and as you stated, "The technicians are very friendly and hardworking," is unfair. Apparently, spot treatment was not for you, but that does not mean we deserved a poor review.<br>
Daniel Bienlien
I purchased a new home in February this year and the seller had Earths Best treat the home for termites and paid for a comprehensive treatment plan for the interior and exterior. Since moving in there has has been no signs that the interior of the home had been treated as we have seen many different bugs inside the home including silverfish and roaches. And now, only 4 months since moving in we already have a fairly significant termite infestation in the attic where they had treated. On top of that, when we tried to have Earths Best come treat this new termite infestation they stated that they would not honor the plan that the seller had paid a significant amount of money for. They were going to charge a transfer fee that was over 30% of what the original plan cost. The seller had even made Earths Best aware of the fact that the home was being sold and that they were paying for the treatment as a result of termites being discovered during the home inspection and Earth's Best had reassured them there would be no transfer fee to the new buyers. Their contract language regarding transferability is completely open ended and allows them to charge a transfer fee of any amount. I strongly recommend people steer clear of this company and their poor business practices and sub par results.
Provider response
I am saddened by this review since, as you stated above, we are following the contract signed by the previous owner. Charging a transfer fee is an industry-standard to move the service from one owner to another. There is a lot of work on our end to transfer a Treatment Contract to a new owner, and a transfer fee, as per the contract, allows us to offset those costs. Moving a service to another owner is a courtesy we offer since the new owner did not purchase the service, nor did the new owner sign the agreement for the treatment. Since the previous owner paid for the treatment and signed the contract, they are our client. Once payment is made and a new owner signs the required contract by law, treatment can occur making you, our client.<br><br>To date, we have not refused service to you. Instead, we have offered a transfer of contract and the fee to do so. Once both are taken care of, the service date runs a full year, from the new agreement with the new owner. Paying the transfer fee and signing the contract gives you one year of service, much lower than the original purchase price. Also, we never tell a client that there is no fee for transfer since our contract clearly reads otherwise.<br><br>Additionally, just like fumigation, there is nothing to protect the house from re-infestation. As your review stated, this is a new infestation. Moreover, it has been seven months since the inside of this house was treated for the previous owner. You have yet to hire us to provide service for you. As a result, I expect there to be silverfish and roaches availing themselves due to all the rain we have had since the previous owner let us inside the house nearly a year ago.<br><br>Based on your telephone conversation with us, I know you feel you are entitled to free service. But that is not how things work. For someone to hire us for Termite Service, a contract is required by law, and a fee must be paid. We were willing to transfer the service into your name once the fee was paid and a new contract was signed to make you, our client. But sadly, you declined.<br>
Chloe Royal
Angela is very rude and has poor customer service skills with a nasty miserable attitude. I called asking to get some information/updates about my house’s status and she refused to tell me anything . All I wanted to know is where certain termite debris was coming from and how to stop it ( as they treat my house every month but it always gets worse) but she would not provide me with any information about what the technician did or what they recommended for additional treatment. This company has been treating my house for years, recently just about every month or so since September but for some odd reason they are uncomfortable telling us what the technician recommends or what was found. Angela would not even let me finish my sentence before she told me it’s basically none of my business what the technician found. Don’t waste you time with this nasty unprofessional person Angela . Update: This update is being written the day after my initial review . Per the response to the review , I would like to point out that even though this company is servicing my home I guess I’m not considered a client because I’m not the One Directly paying them, interesting ? And someone who is receiving services in their home , is not entitled to ask questions ok ? If I’m not a client why do you call me every month to set up services ? Why do your technicians leave us the carbon copy notes ? Dawn called me asking me to remove the review, I told her no because others should be able to see it . She then continued to attempt to bully me into removing the review as she held the conversation on for 7 minutes, I had to educate her twice that I have freedom of speech and I will not be removing the review. But I have proof that the technicians have been leaving me the carbon copy notes and I have no problem uploading them ! Yesterday when I simply asked Angela a question she did not answer me and said she is not getting into this . If Angela replies to the initial review she is bias and if someone other than Angela replies to the review they were not on the call so they can not confirm what was said to me . So if you are a tenant just know this company does not consider you a client even though they may call you and follow up with making appointments monthly, and they do not feel they should treat you with respect as you are not the one directly paying them .
Provider response
This review is left by a recent tenant to a house we are servicing. The property owner had asked us to limit any information we discuss with their tenant. Since the owner of the property is our client and not the tenant who left this review, we must abide by their wishes.<br><br>Each time we are on property this tenant asks many questions that we answer without hesitation. Also, whenever the tenant calls, we have answered her many questions. As usual, when she called recently, we did answered her questions, but also, we have to respect our client wishes, the actual owner of the property, and limit how much we could discuss. This was explained to the tenant, during our conversations with her.<br><br>Since she is not our client, we had asked her to remove this review.
Mykill Mayhem
I hired Earth's Best to get rid of silverfish in my home. During the year that they were contracted for pest control services, I experienced an ant infestation in my bathroom. After a year of treatment, I still have both silverfish and ants in my home. I would only recommend their service if you like wasting your money and not getting the results that you would expect. The company has responded by saying that I should expect a reappearance of the pests by the time I left this review, but I had never gotten rid of them, and had called them back for another treatment just before my service had expired, I'm just lazy about writing reviews in a timely fashion. I never stopped seeing them through the time of my treatment or after. Also, regarding the ants, I told them that I felt that I probably had a colony of ants in my walls, and all they did was put some caulk down where we were seeing them gain entrance to my bathroom, which is basically just hiding the problem. If I had truly gotten rid of them in the time that they were treating my home, would I really feel so inclined two years later to go back and make mention of it because I stopped treatment? It is a fairly ridiculous assertion, I would have to say.
Provider response
Mr Garrett,<br><br>Our last contact with you was October of 2018. Yet I see that you posted this review Nearly 2 years after the fact on a service that expired so very long ago.<br>During our last contact with you, in October of 2018, you mentioned seeing ONE Silverfish in a closet. We did inform you that an occasional invader is a normal occurrence and that the products inside were still working. Moreover, I have checked our phone records as well as your account and found only one call for ants from you. The ants were treated and eradicated by our staff in July of 2018. If the problem was still with you in October of 2018, I am sure that would have been part of your conversation with us. This is especially true since we asked you how the ant issue was going and you said “No More Ants”<br><br>Also, since you have not had service with us for so long, and did not renew your service, I would expect that your home would have bugs again. Routine pest control is needed to maintain a reduction of insects inside of a home. If there truly were a problem at the end of your service with us, we would have done everything in our power to fix the issue. But since we had not heard about a pest problem from you, we were unable to assist you.
Chris Baranet
I called Earths Best after I had a termite swarm in my house. The guy arrived carrying a little canister and sprayed orange oil around the house. He was there all of 25 minutes , and I was charged $1,300.I paid $ 1,000. A month later I had 3 more termite swarms. I finally called Codys Termite Co,they spent over an hour treating the house in addition to me digging a trench around my house and pouring in Thermidor. THIS handled the termite problem. The Earths Best orange oil did absolutely nothing . Yet Earths Best called my every day for a month trying to get the $300 from me. Then they had the nerve to turn my acct over to a collection agency. All Earths Best cares about is getting paid. They don't care if their product works. They just want their money. I would have nothing to do with this company.
Provider response
Mr Baranet,<br>We are always concerned about customer service and satisfaction. As a result, I am very familiar with your account.<br><br>In your review you wrote about trenching around your home and pouring in an insecticide. The treatment you described if for a completely different termite, Subterranean Termites. You did not contract us to provide treatment for Subterranean Termites. Instead, we were contracted for a Drywood Termite spot treatment in October of 2018.<br><br>The soil is treated for Subterranean Termites, but not for Drywood Termites. Instead, Drywood Termite spot treatments require the product to be injected into the infested wood, not around the structure as your review implies.<br>In regards to the Drywood Termite treatment we did provide, during the initial phone call and during the actual treatment we had discussed the need for an additional visit due to the extent of your infestation. We even offered an interest free payment plan, which you elected to take advantage of during the initial application.<br><br>Your review states that you had swarms. We cannot confirm the swarms were from Drywood Termites. Mainly since Subterranean Termites swarm too and you had a treatment for them as per your description of the trenching. If the swarms were from Drywoods, that is perfectly normal and is detailed in the contract you had signed in October of 2018.<br>As stated above, we knew an additional treatment would be needed during the start of service. We called you six times between your first appointment and December of 2018 to set up this much needed appointment.<br><br>Then, you finally left us a voice message on January 2, 2019 requesting a returned call stating that you wanted the second visit and that your credit card was maxed out. We called you back 7 more times from January 2, 2019 through March of 2019 but were unable to reach you. When the calls failed to reach you, we even sent mailings in an attempt to receive a returned call so we may arrange this appointment. Not once was money discussed. Instead, we only left messages requesting a returned call to discuss your account so we may arrange the appointment.<br><br>After calling you 13 times and sending correspondences via the mail and not being able to reach you, your account was sent to collections. That is automatic when an account is delinquent for that long. I truly wish you would have reached out during all of our attempts to connect with you so we could have provided the appointment needed that we had discussed. Money was not the concern. Serving you, our client, was the concern. Had you returned our calls and spoke with us, we would have been able to explain that to you directly.
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