Provider profile

Massey Services Pest Control

4.3 stars from 126 customer reviews · 605 NW 53rd Ave Building B, Gainesville, FL 32609

  • 4.3 out of 5 stars
  • 126 customer reviews
  • Gainesville, Florida
  • Open 6 days/week, Early hours, Evening hours
4.3
Rating
126
Reviews
Yes
Claimed
Yes
Website

About this provider in Gainesville

Book your free inspection today! Gainesville’s top pest control and termite experts, Massey Services, offer a No-Nonsense, Money-Back Guarantee trusted by over 1 million customers. Voted the #1 best pest control company, we provide services including cockroach pest control, insect control, pest cont

Pests handledtermitescockroachesants
Praised forprofessional

Rating breakdown from customer reviews

4.3

126 reviews

5
101
4
1
3
1
2
3
1
20

Customer reviews for Massey Services Pest Control

KW

Ki Woo

2y ago

So far I'm not impressed. I talked to a neighbor of mine because he has a nice lawn. He says he has been using Massey for their services. When i called Massey, they didn't seem to hesitate to come here and give use an estimate. Was almost twice the price that we expected, but we decidedto stillgo with them. They set up the appointment for Wednesday to come do the treatment. Wednesday afternoon they called me to set up an appointment. I told them they they were supposed to come today. They person

Provider response

Ki Woo,<br><br>We sincerely apologize for the disappointing experience you’ve had with our services. We understand the importance of reliable communication and service, and we regret that we did not meet your expectations.<br><br>To assist you further, we need more information to locate your account

ZZ

zak zakaria

5y ago

I signed a contract with this company for both pest control and lawn care. However, I have never seen this much roaches in my house compared to when I did not have any pest control. Also, I have two large yards and when the serviceman came today to do services for my two lawns, I just saw that he was gone in less than 10 minutes (my ring camera caught him leaving right after). Then, they sent me a long list of services that he supposedly did today. Please tell me how someone do so many services

Provider response

Mr Zakaria, Thank you for bringing this to our attention. We truly apologize for the negative experience you have had with the lack of follow up from the local service center. We would like to escalate this to our Corporate Headquarters to see this is resolved as quickly as possible. Please email us

JS

Justin Stevens

4y ago

Nothing but terrible reviews and bad customer service. I have talked the Chris the Department Manager in Gainesville and he has no clue what he’s doing. I have escalated it to Corporate and talked to that Chris in Regional. I have had zero help from anyone and I’m not a big complainer. Please never use this company. I have had them over a year and zero interior pest control service. I have begged for over a year to have my irritation fixed and it still doesn’t work. I will never recommend and wi

Provider response

Good evening Mr. Stevens Thank you for bringing this to our attention. We are extremely sorry to hear about the unpleasant service you have had. You have our sincerest apologies and we completely understand your frustration. This does not, in any way, reflect our customer service guidelines, as cust

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Treatment and cost guides before you call

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