About this provider in Altamonte Springs
Do It Yourself Pest & Lawn Products, Inc. is a trusted fertilizer supplier serving Altamonte Springs, FL and the surrounding communities. Specializing in lawn care and pest control, the company offers customers the same professional-grade products used by industry experts at a fraction of the cost of traditional…
Rating breakdown from customer reviews
4.5
153 reviews
Customer reviews for Do It Yourself Pest & Lawn Products, Inc.
Regina Guthrie
They were sooo helpful
Provider response
Hi Regina, thank you so much for your wonderful 5-star review! We sincerely appreciate your kind words and support. We're delighted to hear that we were able to help you with your termite, flea and mite concerns. Providing knowledgeable, effective, and professional service is our top priority, and it's rewarding to know you were please with your experience. Thank you for trusting us with your pest control needs. We appreciate your support and look forward to being here whenever you need us in the future.
Diane Bourne
Problem solved, thanks to April's sound advice.
Provider response
Hi Diane, thanks for sharing this. We appreciate you choosing our products and wish you the best with your lawn and pest maintenance moving forward.
In Cognito
Never a problem before but recently woman behind the counter was oddly passively aggressively rude. And trying to make me feel stupid in the process. It was out of pocket and uncalled for since I did nothing to warrant it. Not going to lose any sleep over it. Amazon carries the things I need too.
Provider response
Hi Anthony,<br><br>Thank you for bringing this to our attention. We’re really sorry to hear about your recent experience, as that’s not the level of service we strive to provide. The team member you interacted with is very knowledgeable and genuinely aims to help customers get set up with the right products so they can confidently handle things on their own, but it’s clear this did not come across the way it should have.<br><br>We apologize if her approach felt anything less than respectful, as that was never the intention. Your feedback is important to us, and we’ll use it to ensure we communicate more clearly and thoughtfully moving forward. We truly appreciate your past support and hope you’ll consider giving us another chance in the future.
E S
Twice DIY has come to the rescue. We had a subterranean termite issue. DIY was right on the money. One treatment of the Taurus product, and we haven't see a termite since. Most recently, we were dealing with drain gnats. Pesky little buggers. DIY was right again. They are our choice for ANY pest issues. Price is good for veterans too. Thanks DIY!!
Provider response
E, we're pleased that Taurus and our expertise swiftly resolved both your termite and drain gnat problems. Our team prioritizes matching the correct product to the pest for effective treatment. It is rewarding to have earned your continued trust and thank you for your service!<br>
Bebee Aya
I don't know why everyone is giving this company a five stars they rip me off 3 times on products that i found elsewhere for a lot less than what they charge me. I won't ever buy from them again nor refer friends or family here. What a rip off this company, and they have several do- it- yourself company. Just to overcharged on products that are 3 x cheaper than what there fee is. Greedy desperate company. Beware overpriced products!!!!
Provider response
Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations, and we appreciate the opportunity to clarify what sets Do It Yourself Pest & Lawn Products apart. Our goal has always been to provide more than just products. We offer hands-on coaching, expert guidance, and education to ensure customers know exactly how to use treatments safely and effectively for real results. Many pest and lawn solutions fail when used incorrectly, which is why our team focuses on explaining application methods, timing, and best practices tailored to each situation. The value we provide is in helping customers solve the problem correctly the first time, not just selling an item off the shelf. We welcome the chance to speak with you directly, answer questions, and ensure you have the support needed to achieve the results you’re looking for.
Maurice Smith
Very helpful and knowledgeable, I wouldn't go to any other place to get rid of my pesky Roaches.
Provider response
Maurice, thank you for relying on our expertise to manage your roach problem. Our team works hard to offer targeted advice to resolve specific pest challenges. We're proud you consider Do It Yourself Pest & Lawn Products, Inc. your go-to solution.<br>
Johnathon Corbin
Do It Yourself Pest and Lawn Products came through for me when I was dealing with a pretty serious German roach infestation that just wouldn’t quit. I tried all the usual tricks — the peanut-butter baits and everything else — and while they helped a little, it still wasn’t nearly enough. The team there really knows their stuff, and April in particular delivered precision, laser-focused guidance that made all the difference. These roaches — a.k.a. the cucarachas — had a real fighting spirit, but they were ultimately no match for the exact, pinpoint-accurate information she provided. She even took the time to write out detailed directions and diagrams showing exactly how everything should be laid out and taken care of. After getting the right product and following her instructions to the letter, I haven’t seen a single cucaracha since. April truly knows her stuff!
Provider response
Johnathon, thank you for sharing your success in overcoming your German roach infestation. April's precise guidance demonstrates our team's commitment to providing targeted solutions for even the most persistent pest problems. We are pleased our products and detailed instructions helped you achieve a pest-free home.<br>
J doctoria
Highly knowledgeable advice on how to deal with your pest control problem. If you're new to do it yourself pest control this should be your first destination!
Provider response
J, it is gratifying to know our team provided you with expert guidance. We aim to equip our customers with the knowledge to tackle pest control confidently. Thank you for making Do It Yourself Pest & Lawn Products, Inc. your first stop!<br>
Jeffrey Bowen
April was very informative and helpful! I feel confident I got my needs met today in regards to my insect situation. I will come again and refer everyone I know. Thank you so much! Jeff B.
Provider response
Jeff B., your confidence in addressing your insect issue after speaking with April is wonderful. It is beneficial for us to know she took great care of your concerns and we thank you for your support. We will continue striving to give top-notch solutions, so thank you for the review!<br>
Leon Lomax
This is one of the best decisions that I have made concerning protection and caring for my St. Augustine grass and pesticides need. April is the best and always helpful with my monthly schedule for lawn care. I am really seeing the of my lawn, thanks again to April.
Provider response
Leon, we are so glad you find our protection and lawn care products effective. April's dedication to creating personalized monthly schedules for St. Augustine grass clearly demonstrates her commitment to great customer support, making us happy to hear your positive experiences working with her. Your feedback inspires us to continue providing high-quality products and knowledgeable assistance to our clients.
Tom Jolliff
Always very kind and helpful. My home is pest free !!
Provider response
Tom, we value your feedback and are pleased to hear our products effectively resolved your pest issue. We strive to provide excellent customer service and effective solutions, and your review confirms our commitment.
ANA VAZQUEZ
I received excellent service and the product is of good quality.
Provider response
We appreciate your business, Ana. Your satisfaction with our product and service is important to us. We look forward to serving your pest and lawn care needs again in the future.<br>
Randy Tomlin
For a long time I tried different lawn care services. I never had any luck with them. Whenever I inquired about a lawn issue, the answer would always be, "OH that will cost you extra and you didn't purchase that part of the service. Well I got fed up and decided to do it myself. DIY is the best decision I ever made. It costs so much less than hiring a lawn care service. My entire neighborhood asks me who does my lawn. I tell them to use the DIY. So easy to do. Just listen to them and they will not steer you wrong.
Provider response
Thank you for you review Randy. I'm thrilled that your lawn has turned around and become the show piece of the neighborhood.
Juan Sanchez
Avoid this place. The lady (owner) will try and sell you as much stuff as possible and if you try to return something she will tell you "no returns, just a store credit". She hit me for $180 in a moment I was scared of my cats flea problem. When I treated my cats it solved much of the problem, so I wanted to return her products and she refused. She also sold me 4 sheets of fly paper for $40. I saw the exact same fly paper online for 40 sheets for $53 so she ripped me off there too. The Lady also dresses very provocatively and her customers are mostly Men. Hmmm I wonder why she does that?
Kerry K
Sorry about my confused post from last week about your hours being wrong on Google Maps. So, here's your 5 star review that you deserve! I had thought there was only one "Do It Yourself Pest..." store, particularly in somewhat close proximity to one-another. Good to know that you are open on Sundays when the other store is closed, and vice-versa, in case we have another weekend pest emergency : ) Btw, this one (photo) that flew in front of our TV the other weekend did turn out to be an Formosan subterranean termite alates, or swarmer. Thankfully we haven't seen another since then, and no mud tubes visible. Your business is very important for people like me who have several properties and have had to deal with various termites and rodents so often. It seems that the local pest control service companies want to lock people into a long-term-protection contract, otherwise you have to pay them more up front! You guys help us figure out what we're really dealing with, and whether we can "do-it-ourselves" to eradicate destructive bugs and rodents. Thanks!
Christopher Morris
In 2015 we began to have an issue with german roaches, these are the worst kind of roach that you never want invading your home or business, but because we live in Florida, they're out there. They lay eggs at record speed and infiltrate your entire house. We lived in the community across the street from DIY Pest Control in Altamonte Springs and thought we would stop by to see if they could offer something to eradicate these filthy pests. The lady we spoke with was very informative and took us directly to the two products needed to solve the problem and gave us a paper instructing us on how to use them. She also informed us that depending on the severity of the infestation, it could take 3+ months to see satisfactory results. We used the two products as instructed, we began to see results fast. Everyday for about a month I would sweep up at least 20 - 30 dead roaches from under my fridge and cabinets, the number quickly reduced. In less than three months they were completely gone. A few years later a friend had the same problem, we sent him to DIYPC and he was completely astonished how he was able to eradicate them all I can't say enough for the professional assistance that we got from DIY Pest Control. ⭐ ⭐ ⭐ ⭐ ⭐
Provider response
Thank you very much for your review. I am so pleased to have been able to help both you and your friend with getting rid of the roaches quickly. Please let us know if we can ever help you with any other pest or lawn care needs.
Joe Acito
Product is very expensive it has been 2 weeks still waiting for results
Provider response
Good morning Joe, what products did you purchase? Depending on what you are trying to treat time can vary on how long it takes to fix or get rid of a problem. If you have any questions please call us and we will be happy to answer and address any concerns. Have a blessed day<br>
RedemdAlin Jathar98
Great products and helpful associates!
Provider response
Thank you.
Andrea Ayers
The best decision I have ever made about home maintenance and repair. The service companies are way out of line with their policies and prices. DIY sold me exactly what the pest companies use and taught me how to schedule, store, and apply them. PLEASE give them a try! I only regret not knowing about this place YEARS ago. I have wasted SO much $$$ over the past 23 years! Who knew????
Provider response
Thank you for the review. I’m thrilled to be able to assist you with all your pest control and lawn needs.
David Ahern
Been doing business there for years always polite and helpful and knowledgeable Fair prices are definitely cheaper than a bug guy
Provider response
Thank you David.
Leonard Pereira
She was very helpful and knowledgeable. Prices are kinda steep
Provider response
Thank you for the review. Have a blessed day
David Anderson
This was the only DIY pest place or HW store that had high concentrated Permethrin that wasn't sky high in price. It also had the smaller bottles and knowledgeable staff.
Provider response
Thank you for the review. Have a blessed day
Everett
Had a good experience with the clerk at the store and on the phone. The clerk was very helpful with identifying products for my issues. The serious downside is pricing. The photos attached show ONLINE stores which can be up to half the price but comparing at local stores it is only 10-20% more expensive. I will note that the Ant Gel was significantly cheaper than online. Another big downside is you are locked in as they only provide store credit on returns. I’m willing to pay a slight premium to go to a storefront but this is too high for my needs. You will get good customer service and advice for the money though!
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