About this provider in Norwalk
When you’re looking for pest control in Norwalk and the surrounding areas, Western Pest Services is the company you need to take care of pests quickly and effectively. Our 100% guarantee means you don’t pay until your pest issue is resolved. Our top-notch termite solutions and mosquito & tick treatments keep the…
Rating breakdown from customer reviews
4.9
256 reviews
Customer reviews for Western Pest Services - Pest Control, Norwalk, CT
Gail Stone
Extremely pleased!! Professional and courteous treatment always. Thank you.
Provider response
We are thrilled to learn that you had a positive experience with us!
Beth Cotter
Jim was prompt, thorough and very clear in his communication! I felt so comfortable and confident with the service provided today!
Provider response
Thank you so much for leaving us a stellar review!
Paulette Galella
James is amazing and thorough . Great experience always.
Provider response
Your feedback is highly appreciated. Thank you for the review!
Noah Wilker
The tech that came to the house was very professional and knowledgable. He explained exactly what the issue was and how he would eradicate it - and he did. Great work, reasonable price.
Provider response
We appreciate the kind words and are glad we could provide you with a positive experience!
Frank Detscher
Excellent company to deal with, The tech was extremely helpful
Provider response
Thanks for taking the time to share your positive experience. We truly appreciate it!
Maura Mudd
Conor, who is an etymologist, thoroughly understands the issues we had and educated me on how to deal with our current issues and how to prevent future issues. I really appreciated his diligence and knowledge!
Provider response
We are thrilled to learn that you had a positive experience with us!
Pete Falencki
My tech, Joe Daniels, was very thorough with his inspection and clearly explained each step in the process. Very efficient and personable.
Provider response
Your feedback is highly appreciated. Thank you for the review!
Larry Karipides
Western Pest is first class, I switched about a year ago and the service has been exceptional. Best decision I ever made.
Provider response
Thank you so much for leaving us a stellar review!
Hector Rueda, REALTOR
Easy to get same day service. No experience with results yet.
Kay Hawkins
Western Pest responded quickly to our inquiries. Easy to schedule, friendly techs. Pet friendly treatments. Thorough inspection from attic to basement.
Provider response
We appreciate the kind words and are glad we could provide you with a positive experience!
Donna DiRusso
Called them on a Monday and they were here on Tuesday. The technician was very knowledgeable and professional.
Provider response
Thanks for taking the time to share your positive experience. We truly appreciate it!
Barry Fuller
Full disclosure, I've never used this company for pest control services, but based on the way I saw their brightly logoed vehicle conduct itself on public roads, I have to assume they will be early to whatever job you hire them for. They will stop at nothing to ensure their employees follow the mantra of "if you're on time, you're late," because this person was speeding, tailgating, weaving between lanes, flashing their high beams, everything you can think of to try to get ahead of morning rush hour traffic. It really was a sight to see - I'll post the dashcam video on YouTube if anyone is interested. I didn't realize pest control was a first responder type situation, but this technician definitely needs one of those flashing blue lights in their windshield so they can better serve the customer while they run red lights and honk and anyone not getting out of their way. You've got to admire that sort of dedication - I'm certainly not in that kind of rush to get to work.
Provider response
Thank you for bringing this to our attention. What you described does not reflect the standards we hold our team to, and we take concerns like this very seriously.<br><br>We want to address this promptly, but we’re currently unable to identify the specific vehicle or team member involved. If you’re willing, we understand you may have a video of the incident – sharing the truck number or license plate would help us investigate and take appropriate action right away. You can contact our Regional Manager, Vinny, directly at (973) 417-7698.<br><br>We sincerely apologize for the concern and any risk this may have caused. Your feedback is important to us, and we are committed to addressing it thoroughly.
Robert Zweigfeld
Technician was very thorough and kept in mind that my grandchildren come over so none of the traps can be reached by them
Provider response
We appreciate the kind words and are glad we could provide you with a positive experience!
Lindley Pless
Western Pest is responsive and keeps our house pest free. The service guys are so friendly too!
Provider response
Thanks for taking the time to share your positive experience. We truly appreciate it!
Blue Positano
James Sullivan from Western Pest Services did an outstanding job at my home. He was professional, punctual, and clearly knowledgeable about what he was doing. He thoroughly treated the exterior of the house and took the time to carefully place glue traps in the attic, basement, and garage to ensure full coverage.
Provider response
Your feedback is highly appreciated. Thank you for the review!
Nancy Tortora
Awesome job! Called yesterday and the technician was here today. He was very thorough and answered all of my questions. The technician was very knowledgeable and friendly. I highly recommend this company.
Provider response
We appreciate the kind words and are glad we could provide you with a positive experience!
jose perez
Great service, definitely I recommend this company
Provider response
Thanks for taking the time to share your positive experience. We truly appreciate it!
Erika Shay
We have always had a pleasant experience with Western Pest. We recently had Joe come to our house to check out a mouse problem. He was very friendly, helpful and knowledgeable. Highly recommend western pest if you are in Fairfield county area!
Provider response
Hi, Erika. We are thrilled to learn that you had a positive experience with us!
Mildred DeJesús
I called and the customer service person was super nice and helpful. I got an extra discount for having them come by that same day. I gladly did that since they were reasonably priced. The men came to the house and they were super friendly, did their job, and went on their way. So far so good!
Provider response
Hi, Mildred. Thank you so much for leaving us a stellar review!
Myra Langsam
Good Service. Keeps those nasty critters away!
Provider response
Hi, Myra. Your feedback is highly appreciated. Thank you for the review!
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Treatment and cost guides before you call
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