Provider profile

Banner Pest Services

5 stars from 734 customer reviews · 2744 E 11th St, Oakland, CA 94601

  • 5 out of 5 stars
  • 734 customer reviews
  • Oakland, California
  • Open 5 days/week
5
Rating
734
Reviews
Yes
Claimed
Yes
Website

About this provider in Oakland

Are pests invading your home or business? Our skilled technicians at Banner Pest Services are here to help. We offer expert pest control treatments to homes and commercial properties throughout the East Bay and the surrounding areas. From a single ant to an extensive bed bug infestation and everythi

Pests handledcockroachesants
Methodsbanner

Rating breakdown from customer reviews

5

734 reviews

5
722
4
3
3
1
2
2
1
6

Customer reviews for Banner Pest Services

R

Romina

4mo ago

I had a great experience with Jojo! She did my cockroach extermination, and for the past 4 weeks she has been consistently coming back to check and treat my unit. She is incredibly thoughtful, professional, and truly cares about her work. She takes the time to explain everything clearly and makes sure the job is done thoroughly. I really appreciate how reliable and detail-oriented she is, it made the whole process much less stressful. I highly recommend Jojo to anyone dealing with pest issues.

Provider response

Thank you for your thoughtful feedback, Romina! We’re glad to hear Jojo provided consistent, thorough, and professional service throughout the process. Her attention to detail and commitment to follow-up care truly make a difference. We appreciate your recommendation!

BC

Barron Caster

10mo ago

I called due to rats in my basement. The person who did the initial inspection put the wrong notes in and the order was incorrect. They sent someone to place baited traps but didn’t seal the access holes (which I was told by the initial inspector that he saw holes and would seal). So they effectively are baiting in more rats. A manager came by and noted the error so that they could fix it, but it’s been more than a day since they’ve been here and they won’t schedule someone to come fix the iss

Provider response

Hi Barron, we sincerely apologize for the frustration this caused. We understand how upsetting the delays and incorrect quote were, and that’s not the experience we want for our customers.<br><br>We appreciate you acknowledging the kindness of our team and take responsibility for the breakdown in ou

VC

Victor Choi

11mo ago

Do NOT be fooled by all the 5 star reviews, this company is extremely unprofessional and filled with liars!! First off, go to the reviews, filter by lowest and see that I am NOT the only 1 star review. Alright back to my review. At first, the guy on the phone seemed nice as Dawson set me up with an 8am appointment within the week. Then came the day of the appointment, 8:30am. No one shows, no phone calls. I called, Dawson picks up, trying to explain that it is not an exactly 8am appointment b

Provider response

Victor - We truly appreciate your feedback. We take all reviews seriously and implement the feedback to improve (1) processes in our office operations, (2) field training during our weekly technician meetings, and (3) provide one-on-one coaching. <br><br><br>Our aim is to always provide a 5-Star ser

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