Provider profile

Terminix

4.9 stars from 114 customer reviews · 21415 N 23rd Ave #100, Phoenix, AZ 85027

  • 4.9 out of 5 stars
  • 114 customer reviews
  • Phoenix, Arizona
  • Open 7 days, Early hours, Evening hours
4.9
Rating
114
Reviews
Yes
Claimed
Yes
Website

About this provider in Phoenix

Since 1927, Terminix has been Phoenix, Arizona's trusted choice for expert pest control, termite extermination, and wildlife removal. Our licensed technicians use advanced technology to protect homes and businesses from ants, termites, cockroaches, spiders, bed bugs, mosquitoes, rodents, and nuisance wildlife like…

Rating breakdown from customer reviews

4.9

114 reviews

5
97
4
2
3
0
2
0
1
2

Customer reviews for Terminix

LF

lisa fargotstein

9d ago

We have been with this exterminating company for years and have had Seth as our technician. He is the most thorough dedicated person on the job! He genuinely cares about the job at hand and his customers. We have had numerous opportunities presented to us for other companies but stay put because of Seth. We would not have any other individual take care of our property. Thank you Set as always!!

Provider response

Lisa Fargotstein, it's experiences like yours that really keep us motivated!

PM

Pat Morlan

16d ago

Seth is my guy for taking care of any and all bugs! I depend on him for a job well done. And have depended on him for many years!! Just a really good reliable man😉

Provider response

Pat Morlan, reviews like this give us motivation and help us ensure we provide high-quality care.

BS

Bre Santos

1mo ago

Seth always provides outstanding service and consistently exceeds my expectations. He is professional, knowledgeable, on-time, and courteous, and he takes the time to answer my questions and explain everything clearly.  I appreciate his hard work and highly recommend Seth and Terminix for reliable, effective pest control services.

Provider response

Bre Santos, thank you for recognizing our team’s hard work! We’re grateful to have you as a customer of Terminix.

LN

Lloyd Nelson

1mo ago

Greg does great job every time he works on our property. A real asset for for Terminex. Go Greg!

Provider response

We’re so happy you had a positive experience,Lloyd Nelson! Thank you for being a loyal Terminix customer.

HV

Holly Vincent

1mo ago

Seth came and sprayed the exterior of my house. He did an excellent job, as he always does. He is so thorough and professional but always so congenial to me. He represents Western/Terminex so very well.

Provider response

Holly Vincent, we really appreciate your feedback!

CC

Cris Chirumbolo

1mo ago

Our experiences with your company are always great and it starts with Seth, our service technician. Seth has been exterminating our homes for several years. He has solved every problem starting with a very serious scorpion problem that we had several years ago. Seth’s knowledge and professionalism are second to none. He truly cares about his job and he always ask questions and he always explains everything when we have questions. I really could continue on and on and say great things about Seth because he has so many great qualities as a person and as an employee. As a business owner myself, one of the many things I appreciate about Seth is how he talks so good about his employer, his coworkers, and his job itself. Seth truly loves doing what he does and that’s hard to find, an honest, loyal employee who truly loves and respects his job and he truly loves his company. Please commend Seth for his great work these past several years. He truly is amazing.

Provider response

Chris, we're so grateful for your positive review! It means a lot to our team.

LD

Linda Davis

2mo ago

Seth is very professional and friendly. He always shows up on time and does a wonderful job treating my yard. I’ve had him for many years now I’m very pleased with him.

Provider response

Your positive review is the best compliment! Thank you for being a customer.

GM

Ginger Mate

2mo ago

The folks at Terminex/Western Exterminating are great! As a new customer to this company I wasn't sure what to expect. But our technician (Gary?) was extremely helpful. He answered all of my questions and explained everything he was doing. I feel confident that my bug problems will lessen and my home will be more livable. Thanks Terminex! I plan to be a regular customer for many years!

Provider response

Thank you for the 5-star review, Ginger Mate! We’re proud to provide reliable pest control service at Terminix in Phoenix.

SL

Samuel Lofland

2mo ago

I have never had a bad experience or service tech with Western. Greg is top notch, super responsive.

Provider response

Samuel Lofland, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Terminix.

JT

John Tatom

3mo ago

Greg was fantastic. He arrived on time, explained everything he was going to do, and let me accompany him as he did it so I could see for myself the level of detail he completed each task with.

Provider response

Your review makes a difference! Thank you for being a valuedTerminix customer!

AD

Amanda DiGuardia

4mo ago

Greg has been awesome! Had an ant issue that we discovered after he had been out here, sent him a text and even on a Sunday he replied! Came out first thing this morning and took care of it! Greg continues to go above and beyond for us!

Provider response

Your positive review is the best compliment! Thank you for being a customer.

MH

Mary Henry

5mo ago

Greg is an amazing technician with great attention to detail. He provided a great extermination service today and was even able to sign our new neighbor up for service. I highly recommend Terminix for your pest service in the valley.

Provider response

Your review makes a difference! Thank you for being a valuedTerminix customer!

AR

Aniana Rodriguez

5mo ago

Scheduled a appointment for inspection and they never showed up 👎

Provider response

We appreciate you bringing this experience to our attention. If you are willing, please contact us at socialmedia@rentokil-terminix.com so we can work towards a resolution. We look forward to hearing from you.

MJ

Melissa Johnson

5mo ago

Seth is great. He always gives me a reminder and goes out of his way to get us taken care of if we have any issues.

Provider response

Your positive review is the best compliment! Thank you for being a customer.

JM

Jean MIchler

5mo ago

I have used this company for many years and have always had great service from them. Their biggest challenge is completing a service call without causing my dogs to go crazy barking. It involves a bit of teamwork between us and 99.9% of the time, we succeed! It's so nice to have companies and their employees go out of their way to satisfy their customers.

Provider response

Your positive review is the best compliment! Thank you for being a customer.

AG

Amy Gurske

5mo ago

I want to highlight Diego Diaz as an outstanding technician. He took over servicing our home last year and his attention to detail is exemplary. Since he's been our technician, we haven't had even the smallest bug in our home. Terminix is fortunate to have him as a technician. He is always professional but also a really nice guy! Please acknowledge Diego. Thank you!

Provider response

Amy Gurske, we're so grateful for your positive review! It means a lot to our team.

DL

Dara L

5mo ago

Greg came out same day to address a dead rodent near our shed as we were concerned because we have a dog. Greg is very informative and kind.

Provider response

We're thrilled you had a great experience! Thanks for being a customer!

NG

Nikki Gunter

5mo ago

Not sure if you service my house in Tonopah. 85354. But Isaac is the greatest. Polite and Thorough . I'd recommend him to anyone. Thank you.

Provider response

Nikki Gunter, reviews like this give us motivation and help us ensure we provide high-quality care.

KC

Kasi Caretto

5mo ago

We have had Seth for over 10 years exterminating our home. We get excellent service with every visit! He goes above and beyond for his customers and always responds with any immediate need. Thank you, Seth, for your hard work and outstanding customer service!!

Provider response

Thank you for supporting Terminix. We're thrilled you had a great experience.

SM

Stephany Madsen

6mo ago

We love Seth! He is completely dependable, prompt, thorough, and communicates very well. We always know what to expect. He is very knowledgeable and answers any questions we've had about service or pests! He's the primary reason we are customers!

Provider response

Thank you for supporting Terminix. We're thrilled you had a great experience.

ME

Mary Echols

6mo ago

Greg's customer service was amazing. He addressed an issue I was having the next morning once I contacted him. He was very professional. Keep up the great work.

Provider response

Mary Echols, we're so glad that we were able to go above and beyond your expectations!

CG

Colleen garra

6mo ago

Brian did a great job and definitely went the extra mile! Highly recommend him. Great service!

Provider response

Colleen Garra, we really appreciate your feedback!

KS

Ken Sannes

7mo ago

Great job Seth. Thanks

Provider response

Your review makes a difference! Thank you for being a valuedTerminix customer!

JW

Jessica Wilde

7mo ago

Greg was wonderful! I forgot to leave the gate open and he kindly checked to make sure my dogs were secure and if he could access our backyard. Above and beyond service, kindly moved an Amazon delivery to my patio since I was not home.

Provider response

Your review makes a difference! Thank you for being a valued Terminix customer!

BS

Betty Sattani

7mo ago

The Terminix service representative and Terminix Inspector does a wonderful job every single time. Our property is pest free.

Provider response

Betty Sattani, we're so grateful for your positive review! It means a lot to our team.

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