About this provider in Phoenix
HomeTeam Pest Defense is the industry leader in residential pest control and the #1 pest management company working with home builders. Serving Phoenix and surrounding areas in Maricopa County, including Tempe, Scottsdale, and Mesa, we offer expert exterminator services backed by our Taexx integrated home system. We…
Rating breakdown from customer reviews
4.8
1,118 reviews
Customer reviews for HomeTeam Pest Defense
Robbie Mal
Hometeam is always on point. They call me 2 days before my service to remind me. I am usually at work when they come for service. Even then,on the day of the service, they always knock to see whether I am home or not (because if I am home, they can spray inside the house as well). The technician is always very friendly and very through. If they have to come inside the house, they wear plastic booties over their shoes to keep the floor clean. I really like this company and everyone that works there (from the hone customer service to the actual techs) is very professional and just as friendly.
Dick Dykast
These folks are good to work with and the tech that made our initial visit was thorough and provided a follow up report with suggestions.
Provider response
We are glad to hear our tech was thorough and provided helpful follow-up suggestions. We appreciate your trust in HomeTeam Pest Defense!
Debbye Hartwig
Excellent company and service technician. We had Brad today and he is always polite, professional and very thorough. Thank you for caring about us and keeping us safe.
Provider response
Thank you for taking the time to share this. Brad's politeness and thoroughness reflect our commitment to keeping you safe.
Timothy Carter
Professional treatment and respectful of my property.
Provider response
We are honored to hear this, Timothy. Professional service and property respect are standards we always uphold. Thank you!
Tom BoBo
Great service, responsive and thorough.Appreciate home team pest defense
Provider response
Thank you for your wonderful feedback, Tom! We're glad our team delivered responsive and thorough service. We appreciate your support of HomeTeam Pest Defense.
Evelyn Sonenschein
Alan always does a great job (from Home Team Pest Defense).We have had him for years and always feel like he does the best job to keep us pest free. Alan comes to us regularly for our scheduled service and always does a great job.
Provider response
Thank you for your review, Evelyn. We are pleased to hear Alan consistently keeps you pest free. We appreciate your loyalty over the years!
Justin LaLone
Jimmy was great in person. Thorough and patient. Ashley was great over the phone. Glad I made the switch in this service. Good group.
Provider response
Thank you for sharing! We're glad Jimmy and Ashley made a great impression. Welcome to the HomeTeam family, Justin!
Todd Burgett
Will from HomeTeam Pest Control to offer their services. He offered an excellent pest control service at a fair monthly price. He was knowledgeable, courteous, and provided excellent customer service and follow up. Highly recommended.
Provider response
We are glad to hear Will provided knowledgeable, courteous service. Thank you, Todd, for the recommendation!
John Berning
As most of the pest control company's they tell you one thing when they want your business. But completely swith when not to thier favor.
Provider response
Thank you for bringing this to our attention, John. We're sorry you felt misled. Please call us at (480) 929-7620 to resolve this.
Jay Davis-Curry
Teo from HomeTeam did an outstanding job explaining the services that are provided and the expectation to protect our home.
Provider response
We are thrilled to hear Teo did an outstanding job explaining our services and setting clear expectations to protect your home.
mark holzkopf
Always great service!
Provider response
Thanks, Mark! Consistent great service is what we aim for. We truly appreciate your continued trust in HomeTeam Pest Defense.
Ruth Demoss
Nick came out to remove a wasp nest from our house. He was very thorough and did a great job!
Provider response
Thanks for sharing! His thorough work removing your wasp nest is exactly the service we aim to provide. We appreciate your trust in us.
Joe Cool
PLEASE READ. Don’t use these guys. I have never been badgered so much in my life. I never even subscribed to their service yet they badger me and text me text me EVERYDAY. They have some kind of contract with DR Horton Homes where they sell you a house with their pest defense system already installed when you buy the home. Then they literally text you every day until you sign up with their membership. One of their representatives by the name of Anna will text you and she does not take no for an answer. If she’s texting you it’s already too late. You’re just going to have to change your number.
Provider response
Thank you for bringing this to our attention. We're sorry for the repeated contacts and will review the process today. Please call us at (480) 929-7620 to resolve this immediately.
Above the Heart - Marriage & Relationship Coaching
Awesome and very thorough!!! Tony the bug guy came back out to make sure I don't see any bugs. They are awesome.
Provider response
Thank you for your wonderful feedback! We're glad Tony ensured your home stayed bug-free. Your satisfaction means everything to us.
Pam B
The technician did a great job! Very kind & professional.
Provider response
Thank you, Pam! We're glad our technician provided kind and professional service. Your feedback means a lot to us.
Sylvia Quijano-Martinez
I have been receiving their services since 2017 and am extremely satisfied with the quality and professionalism they consistently deliver. Their team has always been attentive and responsive, ensuring that all my needs are met promptly and efficiently. The expertise and dedication they demonstrate make a significant difference, and I highly recommend your services to anyone seeking reliable and professional assistance.
Provider response
We greatly appreciate your loyalty since 2017, Sylvia. Your kind words about our team's professionalism and responsiveness mean a great deal to us.
Shannon Rene
I am a community manager and work regularly with Bellator. They ALWAYS respond immediately and even offer service lightening fast. They are friendly and professional with reasonable prices and excellent communication. One of my favorite vendors!
Provider response
We are overjoyed to hear this, Shannon! Fast service, clear communication, and professionalism are what we strive for. Thank you for trusting us!
Lisa Smith
Martin is amazing. He has been our service technician for about 5 years. HomeTeam is always Very responsive, knowledgeable, and friendly. Thank you.
Provider response
Thank you immensely, Lisa! We're proud to have Martin on our team. Your kind words about our responsiveness and knowledge mean a lot to us.
Vanessa Iaboni
Rachelle and the whole team are awesome. They are communicative, prompt and very thorough. I haven’t had a pest problem since using them. Highly recommend!
Provider response
Thanks, Vanessa! We're glad Rachelle and the team have kept your home pest-free. We appreciate the recommendation!
Cheryl Reid
6 years and I'm not giving up my favorite bug guy. You can't give up a company that knows you by your name. They get rid of the things that bug you, all bugs that want to be outside of your home and inside your house. I highly recommend Home Team Pest Defense. Been with them for 6 yrs. They are my second family. Tell you one more time I highly recommend Home Team Pest Defense.
Provider response
Thanks for 6 loyal years, Cheryl! Knowing you by name and keeping your home bug-free is exactly what we strive for. Your recommendation means everything.
john mancini
We moved into a newly built house that has the TAEXX PEST CONTROL SYSTEM. WOW what a great idea. Called to get info. They set up a appointment for the next day. Brian came out to charge the system and then sprayed the perimeter. Great service sorry we weren't home. He called and explained what he did. Other business should learn from them!!!!!!
Provider response
We are pleased to hear Brian provided great service with your TAEXX system. Thank you for recognizing our team's professionalism and communication.
Lhoidz RN
We've had hometeam pest defense since 2007 and they're great. Very flexible with scheduling and staffs are very polite 💙
Provider response
Thank you for sharing your loyalty since 2007! We appreciate your trust in our flexible scheduling and polite staff.
Thomas Slagel
On time and took care of all my concerns which wasn’t much because James did a complete job as always. Super professional. Thanks
Provider response
Your positive feedback is incredibly valuable. Thank you for taking the time to share your experience with us. We appreciate your kind words.
kyra koch
Absolute idiots don’t listen to a word you say. They sprayed my garden after I asked them multiple times NOT too and showed up 7 hours before their appointment time, waking up my house full of night shifters. These people suck
Kerran Armstrong
The technician is very thorough and professional. I am very pleased with the service!
Provider response
Thank you immensely for recognizing our technician's thorough and professional service. We're honored you're pleased!
Ric Spargo
We’ve had a great experience with Home Team Pest Defense! We used them for 3 years in New Mexico, so when we moved to Arizona, choosing them again was an easy decision — and we’ve been just as happy with the service here. Our technician, Rachellie, is fantastic. She always asks questions to understand if we’re experiencing any issues, takes her time during service, and makes sure to thoroughly treat all areas. You can tell she really cares about doing a great job. Communication is excellent both during and after the appointment, and the overall service, value, and professionalism have been outstanding. Highly recommend!
Provider response
Thank you for your review! Thrilled you chose us again after your move. Rachellie truly cares about quality service.
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