Provider profile

AZTECA Home Services

4.3 stars from 68 customer reviews · 2422 W Lone Cactus Dr, Phoenix, AZ 85027

  • 4.3 out of 5 stars
  • 68 customer reviews
  • Phoenix, Arizona
  • Open 5 days/week
4.3
Rating
68
Reviews
Yes
Claimed
Yes
Website

About this provider in Phoenix

AZTECA Home Services is a full-service company that serves all your pest control, pool, and landscaping needs! Veteran owned and operated, we are dedicated to providing you the highest quality of service! Bundle services and save!

Pests handledrats
Praised forego

Rating breakdown from customer reviews

4.3

68 reviews

5
54
4
1
3
1
2
1
1
11

Customer reviews for AZTECA Home Services

RS

Reece Sheikholeslam

6mo ago

Punctual, Professional, Friendly, and the finished project is Outstanding! New artificial turf, outdoor lighting, and wall paint.

Provider response

Thank you Reece! It is our pleasure!

SJ

Sarah James

11mo ago

I have weekly pool service and intermittent landscaping with Azteca HS. I have used many companies and so far AHS is the best. This is the most consistent and quality service I’ve had in years.

BT

Bobby Taylor

1y ago

Excellent work real honest hard-working guys highly recommend

JO

Jude Out Side

1y ago

AZTECA is Amazing! I would recommend them to anyone in need of home services like pest control, landscape and they will do a professional job.

SR

Shawn Rost

1y ago

Yet another great job done by the Azteca guys!! MUCH appreciated.

KZ

Kori Zar

1y ago

Excellent service . Reliable , honest Very happy

SR

Steven Riggs

1y ago

They are great! It is Veteran owned and operated. Super professional and efficient.

Provider response

Thank you Steven! We appreciate you!

GG

Greg Giebel

1y ago

They were able to get rid of a little critter in my back yard in less than 10 minutes. He had burrowed underground , under my grill ( pack rat ) . He was Caught and released back in the desert. No harm no foul . Great service.

Provider response

Thank you!

SS

Suzette Sherman

1y ago

I have a been a customer for this business for years. They are fair if something is not to your standards just tell them they will make it right. They are on time friendly and very restful.

Provider response

Thank you so much Suzette! We appreciate our customers who bundle and save.

DH

darrininvegas Hays

1y ago

Road rage driver. Ego too fragile to let someone in his lane. Flips teenage drivers off.

MM

Manuel Melon

1y ago

Im impressed

Provider response

Thank you!

NG

Natalie Gore

1y ago

Frankie and his team did an amazing job with our yard cleanup and tree trim. This way by far the best landscaping crew I have had. I will be using them from now on.

Provider response

Thank you so much!

SM

Sue Marshall

1y ago

Azteca Landscaping pest control has done an amazing job at my house. I would totally recommend you called them first

TF

That Frog

2y ago

We hired this company for our new home in Anthem and they are a pleasure to work with and we deeply appreciate that they care for the wildlife on our property, making sure to go the extra mile to get the job done without disturbing them. If you’re considering them for your home and garden needs, I highly recommend them.

Provider response

Thank you so much!

I

Ivette

2y ago

Franky's team did a great job on our front yard! The first company we've hired that pays attention to little detail, which we absolutely love. We are excited to continue to use them with other projects in the future & and are happy to recommend to friends and family.

Provider response

Thank you!!!

DT

Desiree Turiano

2y ago

Unfortunately, I did not have a great overall experience with FRANKIE. Although he is a nice guy, I did have to micromanage pretty much every interaction with him, to make sure he was completing the job. I had to send him many reminders text messages to get things completed. Also, you have to be really careful with his Invoice system because on several occasions, he tried to charge me twice for either things I had already paid for or things that were not done. One of my neighbors noticed that I was using him and asked if I could recommend him… I said that he is a nice guy but he's not super reliable and they decided to go ahead and use him anyway. Come to find out they were not happy with his services either, as Frankie only Replaced half the drip system, instead of the whole thing. They were not happy with his services at all. I would definitely not recommend him, unless you have the time to micromanage his work and his workers.

BS

Brian Schubert

2y ago

Friendly and reliable service!

Provider response

Thanks Brian! It’s a pleasure to work for you.

CM

Char Mc Donald

2y ago

I used Azteca for multiple services over a period of 2-3 years and have spent $5000 with them. For this reason, I was patient last year when my pool service stopped mid-summer with no notification, and no refunding of the 2 weeks missed before I realized it. However, the last straw was when a new pest control person showed up last month. Either he was not provided my gate code by the company, or forgot to look. Instead he pushed through an electronic gate that opens out, and tore it off the wall. Then left without saying a word. I immediately called Frankie to let him know what happened. He sent the guys back to try and fix it , but of course they couldn't. After that, he refused to communicate with me via any method. Repair cost me $630. Had he even offered it back in services, I would have been satisfied. Filing a complaint with the BBB has produced no result. Notice that this company gets either 5 stars or 1 star. Proceed at your own risk. If something goes wrong, it will not be fixed.,

Provider response

Good morning Ms. Mc Donald. Yes, we appreciate your patronage over the span of 5 years. Multiple services throughout the years. We Iprovided a very professional and competent service which is why we were with <br>you for so long. <br><br><br>The difficulty here is that my employees have both been with me for several years, they both have impeccable track records for exceptional customer. They both claim that as they did attempt to open it by hand, it was already broken. <br><br>We all make mistakes and perhaps that was the case here. We have been proudly, in business, for 11 years and made plenty of mistakes. We always, make it right. <br><br>We tried communicating with you and offered to fix it or have it fixed, as the bolts, simply came out of the wall. Really an easy fix. Unfortunately, within hours you chose to TELL US, you hired someone and proceeded with your contractor. $600 is excessive and you are correct. I will not pay that. <br><br>Good luck with everything in the future. If you’d like to call to discuss partial payment of that $600, we are open to that.

MR

Mickey Rose

4y ago

Frank isn’t professional at all. Do not do business with this company

SH

Scott Hough

4y ago

Had them for 5 years and originally they were wonderful and my pool was always perfect. But after rotating door pool techs, poor cleaning, never taking the sticks out of the vacuum, missing a week on occasion and constantly having to be on them to keep my PH balanced and finally coming back to a green pool they just “serviced” the day before, I am going elsewhere. Scott Cave Creek

KA

Kathy A.

4y ago

Hired Azteca and, Frank the owner, came out and said not to worry, he'd take care of our pool and he does it all himself, he assured us we were in good hands. 2 weeks later some young kid is out there, not knowing anything about pools or our filter trying to clean. A few weeks later our pool had black alge. Another joke of a pool company

NT

Nick Teschler

4y ago

got introduced to Azteca via itrade which is a bartering company where you trade business with credits. The first job they did was the only time they ever came on time and did the job. After that they never showed up until I called and emailed over and over. Finally got them to come out. Job wasn't done. They said they need to spray weed pre emergent every 6 months. They said they did it the first month and then said they needed to do it again two months later which we were charged for both. not sure why twice if it lasts for 6 months. They must have never done it all as we still have weeds all over and when I send them pics of all of the weeds they say maybe we aren't the right fit. I don't like to write bad reviews unless Its very frustrating and thats exactly what this has been. Not sure if its because they are doing my job on trade or not but regardless service and communication have been awful.

S

Seanbrownlee

6y ago

Just had a very rude experience with a Aztec employee yelling at me from his truck at MidFirst bank. Dude was sitting in both lanes in the drive through so I went to the open one to his right. 1 minute later he drives up to the window of MidFirst bank, but instead of going about his business, he hollers at me “hey buddy nice job cutting in front of me! Real slick! (Ect.)” I’m not sure why he needed to say anything but some people are just like that apparently. I haven’t had business with them and never will now. (Anthem, AZ)

PD

pool doctor

6y ago

Never returned calls

Provider response

SPAM REPORTED

CK

Chet Kyman

8y ago

The first experience was great. They came out did a great job. Tech was really professional. I thought I found my new pest control company. That doesn’t seem to be the case now. I have been trying to call and schedule another service this month and I get nothing. I have left 3 voicemails and no phone call back. Some one finally answers the phone and then hangs up on me when I start to go over the details of what I need done. I feel like all they wanted was the was the extra money from the start up fee. Still to this day I have not gotten a phone call back. Let’s just say I will not be using them again. Very disappointed.

AC

Andrew C.

10y ago

Never delt with Azteca before as the house we bought had a termite warranty on it from the previous owner. Sadly I'm still waiting for one of their "top notch" techs to show up. It's now an 62 minutes past the appointment time. No phone call or anything. I've called the office but had to leave a message. I even had to take off early from work to make sure I was home. MAYBE I'll change my 1 star review..... if they ever show up or even contact me.

Provider response

When warranties expire, the client is asked to renew and pay a renewal charge. This client states they "never delt with Azteca."

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