E3 Termite and Pest Control
Verified975 W I-65 Service Rd N, Mobile, AL 36618
Open 5 days/week
About E3 Termite and Pest Control
We Specialize in Bonding Homes with Spray Foam Insulation and Stucco. We are a Premier Termite Company.
Rating Breakdown
4.9
★★★★★225 reviews
Customer Reviews (30)
Inspection crew very through
They were on time and very professional. The technician answered all the questions I had and was very knowledgeable.
Very professional and affordable!
The guys were just awesome that did the work. They could not have been more polite.
Excellent service - Dallas and Jeramiah were pleasant, hard working and professional
Pleasant, super helpful, puncture will, good communication and follow through. Highly recommend.
They worked with me years ago trying to figure out this old house! They’ve been great and prompt ever since
Termite and pest control both came today. Great on time service. Highly recommend. Technician was extremely professional and explained each step he took.
Response from E3 Termite and Pest Control
Thank you for the great review, Larry! We're happy to hear you had a positive experience with our team and appreciate your recommendation!
very professional and thorough personnel.
These guys, every, single, one of them, Are GREAT!! Gosh they were so polite! SO knowledgeable and Explained everything! Did a great job! I will recommend them again and again! Thank y’all so much!!
Matt was on time, professional, and informative.
work done in on time.
Professional and on-time. They do a great job, year after year, with our annual termite inspection and protection.
professional, courteous, efficient and thorough technicians
Thorough and efficient inspection. Communications were good.
These guys are extremely professional and so nic3! Dallas was our lead guy as he was super. Anthony
Response from E3 Termite and Pest Control
Hi Anthony! Thank you for the great review! We’re happy to hear you had a positive experience. Dallas will be thrilled to hear your kind words. We appreciate your support!
Termite Bond is crazy expensive, more than my Homeowners insurance, and they refuse to give me a copy of the termite bond / contract. poor communications from the office.
didn't recover the pine straw substations after scraping the pine straw away, nor find the old substations, just put new ones.
The two representatives were very courteous and through in their inspection and explanations to us.
I tried for two weeks to get this company to instal termite bait station. I paid their salesman with a check on Monday and was told they would be out on Friday of that week to install. Their salesman called me later that afternoon and was told they would come the next day on Tuesday to install. They didn’t show up. Their installers never called to inform of a change in schedule.. I assumed they were going to keep the original Friday appt. AND again they never showed up!! Their salesman contacted me to see if they had shown up, and I was told he would call me and let me know when they would be there.. He called me and told me it would be the following Monday between 1 and 2pm. When they AGAIN had not shown up nor AGAIN was I given a courtesy call from the installers, I called the office and asked to speak to the owner. The woman that answered was extremely rude to me almost yelling at me and told me their salesman had not given me the correct price. I then asked why was I never contacted by them to clarify a mistake. That is when she was almost yelling at me saying they were trying to decide if they were going to “eat” the lose.. I asked to have my check mailed to me and we would just forget the contract. Four days later I still haven’t received my check.. please me wary of this company!
Response from E3 Termite and Pest Control
Ms. Willams as you know the sales rep was your son that worked for E3 for a short 9 days. The sale that he made to you was before he was authorized to sell. He made several mistakes in writing up the sale which prevented us to be able to treat your home: We did come out on the original appointment and no one was home at scheduled time and no one answered the phone. This visit was tracked by GPS. As far as the other communication that was between you and your son and was done when he was no longer employed by E3. If it was done while he was employed he did not communicate with us. As far as anyone being rude to you on the phone that did not happen because I was present during the phone call. Just for FYI it is illegal to post false information on social media.
We tried to schedule but could not get a return call. After several months they just show up, unannounced and unwelcome, to retreat the traps. No thank you. Very flakey. We have never had a “bond” or contract of any kind with your company and do not want one.
Response from E3 Termite and Pest Control
Ms. Pyland I apologize for your frustration, However we made numerous attempts to reach you through email and phone calls over the past 3 months. When we were not successful reaching you we came out to let you know how important it was to renew your Bond. We are proud to have the Best Reputation in the Industry and we were only trying to help you not hurt you. We will Officially cancel your Bond with us and we are here should you need us in the future.
Contact Information
Phone
+1251-850-7378Address
975 W I-65 Service Rd N, Mobile, AL 36618
Website
e3pest.comHours
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