Provider profile

Superior Services

4.5 stars from 180 customer reviews · 4601 Old Hwy 31 S, Decatur, AL 35603

  • 4.5 out of 5 stars
  • 180 customer reviews
  • Decatur, Alabama
  • Open 6 days/week
4.5
Rating
180
Reviews
Yes
Claimed
Yes
Website

About this provider in Decatur

At Superior Services, we're experts in enhancing your landscaping's beauty and functionality. Our complete range of services covers all lawn care and landscaping needs. Local expert lawn fertilizing and precise weed control to focused lawn pest management, including grub control and fungicide, our team ensures your…

Rating breakdown from customer reviews

4.5

180 reviews

5
130
4
24
3
3
2
2
1
13

Customer reviews for Superior Services

PR

Pearl Rose

23d ago

I’m not sure who I should address this too but I’ve noticed on my way to and from work for the past week to two weeks I have noticed lots of superior's gentlemen’s who mow and Weed eating doing great work around town and even in the summer heat and still doing a wonderful job making our town look great! I just wanted to say great job and thank u for all your hard work and dedication on making our town look better! Sincerely a proud resident of Decatur, Hartselle area!

TS

Teri Smith

24d ago

Cheyenne is the absolutely best Mosquito sprayer I’ve ever had. She has done everything perfect. This is the first summer in year’s having this service that I am so satisfied. She goes out of her way to make everything right and me pleased. She even cleaned my windows bc the wind blew the spray on windows I recently cleaned. She is so kind, caring, and has a great personality. I vote her as Superior services employee of the summer 🤩🥇🌟

CM

Channin Madden

1mo ago

Cheyenne with Superior is absolutely amazing! She comes to my house to spray for mosquitoes, and the difference has been incredible. She’s always on time, professional, friendly, and takes the time to make sure everything is done right. Since she started treating our yard, we’ve been able to enjoy being outside without constantly getting bitten. If you’re looking for reliable, knowledgeable, and excellent customer service, I highly recommend Cheyenne with Superior. She truly goes above and beyond, and I couldn’t be happier with the service!

Provider response

Thank you for highlighting Cheyenne's dedication and professionalism. We appreciate your kind words about her mosquito treatments and attentive service.

KH

Karen Hunter

1mo ago

So so pleased with our service from Superior! Our favorite gal, Cheyenne, has worked so hard getting just the right spray for our particular needs! Highly recommend! You won’t be disappointed 😊

Provider response

Karen, we appreciate your kind words and Cheyenne's dedication to meeting your unique needs. Thank you for sharing your recommendation.

JF

Jodi Friend

1mo ago

I have been using Superior for several years now for mosquito control. It works! Cheyenne is my technician and she is great! She is kind, communicates well and is knowledgeable about the products. If I ever need anything all I have to do is ask! Great company!!

Provider response

Jodi, thank you for highlighting Cheyenne's expertise and communication. We appreciate your continued trust and are pleased mosquito control has met your needs.

BE

Brad Eades

1mo ago

We have been with Superior for years and have had great care. Our tech notifies us the day before to ensure good timing for his/her visit. Today, Dalton McGuire was the one visiting and he took extra great care. I requested covering a problematic area where weeds are forming their own government, and he had already addressed this location. Some time later, I noticed him with a blower clearing off our back porch of leaves and debris. Who does this?! Then he was out front in the driveway doing the same. It's that kind of extra care that makes me write this. It wasn't for show or a tip, just really solid care. I trust Superior and it is an earned trust. They are easy to recommend.

Provider response

Thank you, Brad. We appreciate your trust and are glad Dalton’s attention to detail made a positive impact during your service.

FN

F N

4mo ago

Would give ZERO stars if an option. I have requested to be removed from all marketing postal lists and apparently this business does not seem to care. If for something so simple as this, there is no way I would hire them to treat my lawn.

KW

K W

5mo ago

My bermuda lawn after being with them for a year. I do NOT recommend.

NN

Nixon Nguyen

9mo ago

Highly recommend AVOIDING this company. We hired Superior Lawn Care for lawncare, tree and shrub, mosquito, and pest control. Their quality of work is garbage and their manager, Brandon, is unprofessional, rude, and confrontational. Our lawn looked awful despite regular services plus additional weed treatments. Grass was dying and weeds were everywhere despite everything Superior did. All of our neighbors were telling us Superior does not know how to manage fescue grass. Superior had termite stations installed and another termite company found termite activity under our home. Fortunately, no damage to the home. I called Superior and they had to come and treat. I'm unsure how well of a job they did, however, or if their stations were effective. I have been in contact with Brandon multiple times and he has been rude and absolutely unprofessional. I've had him on speaker phone and family members are appalled at the way he talks to paying customers. He is a big reason we canceled all of our services with Superior except our termite service (we paid for the year so we allowed it to expire) and they have still yet to pick up their termite stations. We have been informing our neighbors (current and new) to avoid Superior. We went with Fairway Lawn (highly recommended) and in the matter of a few months, had a lawn better than anything Superior came close to. They are a very professional group and I enjoy talking to them. Quality service and quality attitude. If I could give Superior 0/5 stars, I would. Absolutely terrible product and attitude.

FR

Frankie Ricketts

1y ago

Know nothing about the mini snicker ,,never seen or heard of it until I showed you it was even my mech there was no trechless irrigation,,and no name for you if not for me and then be a limited and humidity the why you let your guy in office talk and handle things is why you don't have me ,you have no more trechless irrigation you don't even have a snicker that runs anymore lmao how big of a person takes all the credit and fame and throws the man that started it all to the street you wouldn't have nothing or no one bring you something thay made you alot of cash we'res my cut just what i thought greed gets you no were without me you would never new anything remember that and I have a snicker and I'm starting a new business in 2025 in your home town and let's see what comp does for you should have taken care of the one that started you fame

Provider response

We are sorry to hear about your experience and appreciate you sharing your feedback. We take all feedback seriously and are committed to addressing any issues. We'd like to discuss your concerns further to understand how we can improve. Feel free to reach out further.

FR

Francisco Rueda

1y ago

Stay Away from this Guys , they will charge you for weed control , literally charge you to put a sign in your Yard ,hang invoice in your front door and drove off.. complete rip-off...

HS

Helen Sturgeon

1y ago

Excellent service. The lawn service guys are very knowledgeable & professional. Charity, in management & customer service, was extremely helpful with information I needed. I highly recommend this company for all the services they provide.

KK

Kelly Kenzie

2y ago

To whoever drives this vehicle for this company understand when you are in a subdivision/neighborhood that has children and walkers constantly be aware the speed limit is NOT 60. Very wreck-less,unsafe and unprofessional. I can only imagine the work they do for their customers. I will be filing a formal complaint. Company vehicles with drivers this ignorant need insurance trackers.

EL

Ed Langwinski

2y ago

Love my Pest Tech. Came over for my quarterly application. He was thorough, professional, and knowledgeable - pointing out cracks and such around the house which I may want to address to assist in preventing pests access to my house. Highly recommend

Provider response

We appreciate the positive feedback about Jerry and his amazing customer service in our pest control program. Thank you for the positive 5 star review!

DB

Debra Brooke

2y ago

Jerry is awesome! He lets us know a day before he plans on coming to treat our yard. He always takes his time and is very thorough and personable.

Provider response

We are ecstatic to receive your 5 star review. Thank you for the positive feedback regarding Jerry and our outstanding pest control service!

SF

Sarah French

2y ago

Today my house was serviced by the pest control part of superior lawn care. I have always been thoroughly happy with their mosquito and flea spraying for the yard, but I went ahead and added on the Pest services to start this month. I just want to say Jeremy did an amazing job. He covered absolutely everything and didn’t let anything get missed! I appreciate his thoroughness so very much. Great company. Great employees.

Provider response

Thank you for being a long term customer and for using our lawn service, pest service, and mosquito service. We appreciate the outstanding 5 star review and will continue to provide you with exceptional service.

JW

John Wheatley

2y ago

Jerry B. with Superior Services always does a great job providing pest control for our home. He always calls the day before. We are very mindful about safety, and Jerry always keeps us informed about everything he is doing and any products being applied. We are very pleased with Jerry B. and Superior Services pest control!

Provider response

We are delighted to receive your 5 star review, and for the positive feedback regarding Jerry and our pest control service. We will continue to provide exceptional customer service!

TB

Tyler Barb

2y ago

We’ve been using Superior Lawn Services for almost a year now and have had no issues. Most of the time the technicians have great customer service skills and provide excellent work. I would not recommend utilizing Steven if you end up with his services. Request someone different.

Provider response

Thank you for your review and for your continued use of our lawn services. We also appreciate the feedback and will use this information to continue to improve your experience with outstanding customer service. Please reach out to our office if there is anything we can do for you.

DW

Dont worry about What my name is

2y ago

More expensive then most places

Provider response

Thank you for your interest in our lawn, pest, and termite services and for your review. We apologize that our pricing may be higher than some other quotes you may have received. Our goal is to provide high quality services which may come at a slightly higher cost. We appreciate your feedback and will take this into consideration as we strive to provide the best value for our customers.

BC

Belinda Craft

2y ago

Bad customer service

Provider response

Thank you for taking the time to share your feedback with us. We genuinely appreciate your perspective, as it helps us identify areas for improvement. We're sorry to hear that your experience didn't meet your expectations, and we'd love the opportunity to make things right. <br><br>Your insights are invaluable to us, and we are committed to ensuring our services consistently meet the high standards we strive for. Please feel free to reach out to us directly so we can discuss your concerns further and work towards a resolution.<br><br>Best regards,<br>The Superior Services Team

PH

Phil Hastings

2y ago

I have beeen using Superior Services for the last three years to treat for mosquitos. We live on a large lot with a lot of plants, bushes & trees. We got tired of fighting mosquitos and called Superior Services. Our mosquito problem is a thing of the past. Superior Services has always been reliable, responsive and & professional. Office staff is courteous and helpful with scheduling and questions. Owner is trustworthy, easy to talk to, fair in pricing and takes pride in his business. Service technicians are well trained, competent, on time, professional, helpful, and profecient. I highly recommend Superior Services!

Provider response

Thank you so much for your amazing 5-star review, Phil! We're thrilled to hear that you have been using Superior Services for the last three years to treat for mosquitos and have had such a positive experience with us.<br><br>It's great to know that our treatments have made a significant difference in eliminating your mosquito problem, and we're honored by your continued trust in our services. We take pride in being reliable, responsive, and professional and are glad to hear that our office staff has been courteous and helpful with scheduling and questions. <br><br>We also appreciate your kind words about our owner and service technicians. We strive to maintain fair pricing, take pride in our work, and provide well-trained, competent, on-time, professional, helpful, and proficient service technicians. Your recommendation means a lot to us, and we're grateful for your continued support.<br><br>If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help, and we look forward to serving you for many more years to come!

RH

Roger Huntzinger

2y ago

My grass has never looked better!

Provider response

We greatly appreciate your fantastic 5-star review! It warms our hearts to know that you're delighted with the level of care we provide for your lawn. Your satisfaction is our ultimate goal, and we're eager to keep delivering top notch lawn care services. Should you ever have inquiries or require additional support, please don't hesitate to get in touch. Thank you for entrusting us with your lawn, and here's to many more flourishing seasons ahead!

PD

Paul Dain

3y ago

Excellent service, highly knowledgeable, listens to concerns and provides solutions the results on my lawn and shrubs is spectacular.

Provider response

Thank you for your outstanding review! We take pride in delivering excellent service and ensuring our team is highly trained and knowledgeable. Listening to your concerns and providing effective solutions is what we're all about, and we're delighted to know that your lawn and shrubs have achieved spectacular results. Your satisfaction is our top priority!

CM

Candice Musgrove

3y ago

We have had a good experience with Superior since we got their service a few years ago. However lately we have had some issues, and it’s likely due to just rushing the service. Weeds are supposed to be spot treated and that hasn’t been done the last two quarters. I’m tired of having to call when they don’t do something we are paying them for. For now, they get four stars!

Provider response

Thank you for taking the time to share your feedback with us. We truly value your continued support over the past few years and appreciate your honest assessment of our service.<br><br>We are genuinely sorry to hear about the recent issues you've encountered. We understand the importance of consistently delivering on our promises, and we apologize for any inconvenience caused by the oversight in spot treating weeds during the last two quarters. This is not reflective of the high standard of service we aim to provide to all of our valued customers.<br><br>Please know that we take your concerns seriously, and we are committed to addressing this matter promptly. Your feedback helps us improve, and we will be taking steps to ensure that such lapses do not occur in the future.<br><br>We would like to assure you that your satisfaction is our priority, and we appreciate your patience as we work to rectify this situation. If you have any further concerns or suggestions, please do not hesitate to reach out to our customer support team. Your input is invaluable in helping us enhance our service.<br><br>Thank you again for choosing Superior. We are dedicated to regaining your complete satisfaction and continuing to serve you with the quality you deserve.

RC

Roger Chassay

3y ago

Excellent fertilizer, but weed control has been spotty. Most of the weeds are gone, but dozens and dozens of them remain.

Provider response

Thank you for your 4-star review! We're delighted to hear that you find our fertilizer excellent. We apologize for any inconvenience caused by the weed control issue. We take your feedback seriously and will strive to improve. If you have any further concerns, please don't hesitate to contact us. Your satisfaction is our priority. Thank you for choosing Superior Services.

ST

S Turner

3y ago

Great job and great service !! Jerry is dependable and very personable!!

Provider response

We 💚 to hear that you are happy with your services. Thank you for the 5-star review!

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