Cook's Pest Control Corporate Office
Verified1741 5th Ave SE, Decatur, AL 35601
Open 5 days/week
About Cook's Pest Control Corporate Office
This is the home office and corporate headquarters of Cook's Pest Control, a trusted residential and commercial pest management service provider across the Southeastern United States. Located in Decatur, Alabama, the home office supports field operations, customer service, and administrative functions for all service locations.
Rating Breakdown
4.6
★★★★★108 reviews
Customer Reviews (24)
Charlie Wear is a joy to work with!
Response from Cook's Pest Control Corporate Office
Thank you, Amy, for your kind words! We're glad to hear you enjoy working with Charlie. Your feedback means a lot to us!
Tamra is by far the best technician we have ever had. She goes above all expectations!!
Response from Cook's Pest Control Corporate Office
Thank you, Suzette, for your wonderful feedback! We're so glad to hear that your technician made such a positive impression and exceeded your expectations.
Employee walked into and around my house without taking his revolting shoes off last week. Can’t stop thinking about it.
Response from Cook's Pest Control Corporate Office
We appreciate your feedback, Nanners, and we understand how uncomfortable that situation must have been. We take your concerns seriously. Please reach out to us via email at reviews@cookspest.com so we can look into this further for you.
Polite, professional and thorough.
Response from Cook's Pest Control Corporate Office
Thank you, Carl, for your kind words; we appreciate your recognition of our team's efforts in delivering a polite, professional, and thorough experience.
Response from Cook's Pest Control Corporate Office
Thank you, Jill, for your 5-star rating; we truly appreciate your support!
The guys were very nice and understanding and I am thankful for their services.
Response from Cook's Pest Control Corporate Office
Thank you, Brandon, for your kind words; we're glad our team made a positive impression and appreciate your gratitude for their services.
I've not spoken to anyone e yet....
Response from Cook's Pest Control Corporate Office
Thank you for taking the time to leave us a review, Roy. We truly value your feedback and apologize for the delay in responding to your recent inquiry. Our local office has reached out to you via phone and email and would be happy to hear back from you at your convenience. If you have any additional questions or concerns, please don’t hesitate to contact us at reviews@cookspest.com. We appreciate your patience and look forward to assisting you further.
Response from Cook's Pest Control Corporate Office
Thank you, Chanel, for the fantastic 5-star rating; we truly appreciate your support!
Very professional service. We are new to termite control. Agent took the time to explain the service, what it covered, and what we could expect with each visit. Also set up online billing at our first meeting. Very seamless.
Response from Cook's Pest Control Corporate Office
Natalie, we appreciate your high rating and are glad to hear our team made your introduction to termite control smooth and informative. We're here to help with any future needs, too. Thank you for choosing us!
They have been around for years, they are well known.
Response from Cook's Pest Control Corporate Office
Thank you, Michael, for recognizing our longstanding presence in the industry! We appreciate your support.
Very friendly and professional staff.
Response from Cook's Pest Control Corporate Office
Thank you so much for your kind words, Curtis! We appreciate your feedback and are glad to hear that our staff provided you with friendly and professional service.
Response from Cook's Pest Control Corporate Office
Thanks!
Flea infestation for 2 years gone in 1 visit thank yll
Response from Cook's Pest Control Corporate Office
We are pleased to know our team handled your flea problem! Please don't hesitate to give us a call if you need anything. Thank you for choosing Cook's!
Very quick response to our issues.
Response from Cook's Pest Control Corporate Office
Thank you for your kind words! We're glad we could help.
The last few times they've come out they didn't even come inside the house to spray or anything. They just walk around outside and leave without saying a word. I honestly have no idea what we're giving them money for because our pests have definitely not been controlled. This is just a huge scam.
Had an issue. Manager came out and fixed it himself. This is why we have been customers for 15 years.
Was promised a certain rate for a loaded package. Dude who came out only did a few things, wanted extra for my detached garage, wanted extra for basically everything besides basic anti bug spray on home entryways. Either false advertising or bad service.
The time is 4:01 pm on 11/1/2022. Approximately 8 minutes ago, one of your drivers nearly slammed into the passenger side of my car after he decided running a stop sign was ok to do. Not only are my kids with me but we are all also shaken up from me having to slam on my breaks.This happened near the Walgreens on Danville road. The driver was coming from the side road and powered through a stop sign to get in to Beltline road. Something should be done. The tag number started with an 8 and ended in N4. I hope that your policy is to have safe drivers that conduct themselves professionally, especially when driving company vehicles.
I do not recommend this company. They lied about what would actually fix the problem and quality of work is poor.
Should’ve went with PestPac for yalls paperless service. ServSuite is known in the pest control industry to be the worst software to use.
Contact Information
Phone
+1256-355-3285Address
1741 5th Ave SE, Decatur, AL 35601
Website
www.cookspest.comHours
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