Defense Pest Solutions - pest control

Defense Pest Solutions

Verified
★★★★★4.8(54 reviews)

2704-B Hwy 31 S, Decatur, AL 35603

Open 5 days/week

About Defense Pest Solutions

Defense Pest Solutions provides expert pest control and lawn care services to protect your home and enhance your outdoor space. Our team offers customized solutions for ants, rodents, termites, mosquitoes, and more, using safe, effective treatments for lasting prevention. We also provide professional lawn care, including fertilization and weed control, to keep your yard healthy and vibrant. Contact us today for reliable pest control and lawn care solutions!

Pests handledgnatsmosquitoes
Praised forprofessionalalways friendlyprofessionalismthoughtful approach
Methodsdefense pest

Rating Breakdown

4.8

★★★★★

54 reviews

5
51
4
0
3
1
2
0
1
2

Customer Reviews (24)

MW
mendy williams29d ago
★★★★★

Response from Defense Pest Solutions

Thank you for taking the time to leave us a 5 Star review! We really appreciate customers like you!

WB
Whitney Bost1mo ago
★★★★★

Response from Defense Pest Solutions

Thank you for taking the time to give us a 5 star review. We love happy customers.

BR
Britney Rutledge1mo ago
★★★★★

I am impressed with Jason Puckett’s professionalism and thoughtful approach to his work. He uses technology in a way that enhances communication and efficiency while still prioritizing education, transparency, and serving clients well. As a property management company, I look forward to working with Defense Pest Solutions and feel confident referring our clients their direction.

Response from Defense Pest Solutions

Thank you for the kind words! We look forward to working with you more!

JR
Jeffery Ross2mo ago
★★★★★

The technician Robert did a great job

Response from Defense Pest Solutions

Thank you Mr. Ross! We are thankful for you and Robert!

MB
Michael Borden5mo ago
★★★★★

Always prompt. Always friendly! We appreciate their level of professionalism. Robert gave us great service today, as well as the other techs that have come over the years. Highly Recommended!

Response from Defense Pest Solutions

Thank you for taking the time to leave us a great review. We strive to be the best. I am happy to hear you experienced that!

CP
Cody Pylant5mo ago
★★★★★

Response from Defense Pest Solutions

Thank you for the 5 Star! Glad you are happy with your experience with Defense Pest!

SS
Stu Schieler5mo ago
★★★★★

They are extremely friendly, very professional and do a great job!

Response from Defense Pest Solutions

Thanks Stu! We strive to provide the best service and treat everyone as we like to be treated! <br><br>And as you wish that others would do to you, do so to them. Luke 6:31

KD
Kristy Dear5mo ago
★★★★★

Love this company's service's so far. The technician is always nice, respectful and explains things fully. And slowly gettin results to killin off bugs. EDIT: Still with this company. They got rid of all my roach problems. I continue to use them to keep the roaches and other critters at bay. Reasonable monthly payment. Still helpful and professional to this day. Very happy with their service. Love how I receive a text to let me know when they will come out day/ time to do another visit. And how I can autopay them for their work. And how they send an invoice/receipt in my email after the job is completed. Would recommend them to anyone. Glad I was told bout them. I'll be a life long costumer for yrs to come.

Response from Defense Pest Solutions

Thank you for the feedback. We are excited to hear the results are coming.

JT
Joe Traywick6mo ago
★★★★★

Robert was very friendly and professional. He listened to my concerns. Appreciate Robert going above and beyond to address pest. This is a new house built on an old pasture so will have bugs but after two visits it’s much better.

Response from Defense Pest Solutions

We’re so grateful for your review, Joe! It’s wonderful to know you’re happy with the work we’ve done.

BR
Brittney Ratliff7mo ago
☆☆☆☆

Response from Defense Pest Solutions

We’re sorry to hear you were not pleased with your experience with Defense Pest Solutions. We take customer service seriously and strive to provide service that is 5 Star. Please reach out to us directly at 256-642-2733 so we can discuss this further.

VC
Vickie Casteel8mo ago
★★★★★

Josway did a excellent job.Inside and out.I have been very happy with your service.I like the text before time for service and they are always on time.I like that I can automatically pay.The other good part is that one does inside while other does outside.They ask if there is any certain bug I've seen and they treat for it

Response from Defense Pest Solutions

Thank you for the kind words. We strive to provide a positive Customer Experience every time!

RT
Rhonda Taylor8mo ago
★★★★★

Response from Defense Pest Solutions

Thank you for taking the time to leave a great review! We are very excited to hear you had a great experience!

RH
Rebekah Higgins8mo ago
★★★★★

Chad was very professional and thorough in treating our home! He is very knowledgeable and helpful to answer our questions. We have always had great customer with Defense Pest!

Response from Defense Pest Solutions

Mrs. Higgins- thank you for the kind words. Chad is our General Manager and exemplifies the core of Defense Pest leadership! I am so glad you had a positive experience!

AH
Ashley Hudson8mo ago
★★★★★

Defense Pest Control is the best pest control company we have used. They are family owned which means they care about quality and service. Not only are they reliable with their treatments they come out for any issue I have! Our lawn looks great because of them, we can sit on our porch without a ton a mosquitos, and when I was battling gnats in my kitchen they came to the rescue and treated for them and it helped immensely! They are awesome!

Response from Defense Pest Solutions

Thank you! It’s easy to serve a family like yours. We really appreciate you!

LC
Laura Cook1y ago
★★★★★

Response from Defense Pest Solutions

Thank you so much. We love happy customers! Please remember our $100 Visa Gift Card referral reward!

SS
Scott Steele1y ago
★★★★★

Technician performed well. Very professional.

Response from Defense Pest Solutions

Thank you for taking the time to leave a review. We strive to employee professional, wholesome technicians. We are very proud of our staff.

EM
Emily McClive1y ago
★★★★★

Defense Pest Solutions guaranteed the elimination of brown recluse spiders in our home and they didn't disappoint! Their thorough brown recluse treatment paired with their monthly pest services have kept our home free of those pesky brown recluse spiders, and we couldn't be happier. I highly recommend Defense Pest Solutions!

Response from Defense Pest Solutions

Thank you so much for the wonderful feedback! We're thrilled to hear that our services have kept your home spider-free. We appreciate your recommendation and look forward to continue keeping your home pest-free with our monthly services.

YR
Yvette Rice1y ago
★★★★★

The Defense Pest Solutions Technician did an excellent job at our home. He was very thorough and professional.

Response from Defense Pest Solutions

We love having customers like you that take the time to share about their positive feedback! Thank you!

WM
Wayne McManus1y ago
★★★★★

I am new to Defense Pest Control and their lawn care service. I was frustrated with other lawn care services that promised a lot and then never called back and certainly never showed up. Then I got a referral to Defense and wow! JD came out in a couple of days as scheduled, did the analysis of our newly sodded (5 months) Palisades zoysia lawn, gave me in-depth info on what I needed and how their annual program works, pricing, etc. He went ahead and treated it the same day and our lawn is lush, green, and beautiful. I purchased their annual care program and JD came out today for the next application in the program. Defense sends you reminders of when they will be here, they send adjustments to the schedule the day of treatment, they advise on issues like potential outdoor pet concerns, how you can help before and after the treatment (water, don't water, mow, don't mow, etc.), and once again they were right on time. JD is a 'How else can I help you" individual, energetic and enthusiastic, clearly very knowledgeable, and a joy to work with. Because of our experience with their service in lawn care, I will probably convert my pest control to them also. I believe the Cullman area is a new expansion area for them, we are on Smith Lake, and JD says they are very interested in more customers here. Give them a try!

Response from Defense Pest Solutions

Mr. McManus- your review defines what our desire is to be. We strive to be the best (not the biggest). We invest in our systems to be able to provide this level of service. Thank you for taking the time to leave this detailed review!

RP
Robert Potz1y ago
★★★★★

JD installed Sentricon termite stations around our house and barn today and treated the yard for weeds and did an awesome job. JD and the defense pest team are the only choice ✅

Response from Defense Pest Solutions

Thank you Mr. Potz. JD knows his stuff and is great with customers. Your feedback is greatly appreciated!!

RB
Ronnie Brasel2y ago
★★★★★

I have nothing but positivity for Defense Pest Solutions. Technician came out on time and ready to get to work. Very positive and respectful display of character. He did everything requested. I am very happy with service. Best of all, I called the day before and they were able to come out for initial service. That is awesome customer support! Thank you!

Response from Defense Pest Solutions

Mr. Brasel- Thank you for the kind words. We strive to satisfy and I am thankful to see my team accomplished the mission.

TM
T M3y ago
★★★★★

I am very satisfied with Defense Pest Solutions so far. They were responsive, professional and made sure I understood the extermination process. They were very nice and answered all questions I had and made sure to stay in touch. Brian was the technician that came to my home, he was friendly and professional. I look forward to continuing services with Defense Pest Solutions.

Response from Defense Pest Solutions

Thank you for being a valued part of our company!

JS
jane smith5y ago
☆☆☆☆

Horrible service and does not stand behind their work. Do not use them for termite inspections. They cleared my house without looking in sub spaces. We had $7000 worth of structural repairs done to the "termite free" house. **Clutter and wall decor had NOTHING to to with the visible damage in the sub space. We had 6 contractors tell us there was NO WAY the attic access was looked at because it was clearly visible without entering the space.

Response from Defense Pest Solutions

We are truly sorry you had a negative experience with our company. The home was occupied during the inspection so many areas were not fully accessible to a visual inspection due to clutter and wall decor. We offered a free termite treatment but it was declined. Our end goal was to resolve the situation. Again, we strive to provide excellent service and show integrity throughout the process.

JB
Joel Barkley5y ago
★★★☆☆

Response from Defense Pest Solutions

Joel, I feel this was created in error since you are not a customer of our company. We strive to provide a positive experience for our customers.

Contact Information

Phone

+1256-642-2733

Address

2704-B Hwy 31 S, Decatur, AL 35603

Website

www.defensepestsolutions.com

Hours

Mon8:00–17:00
Tue8:00–17:00
Wed8:00–17:00
Thu8:00–17:00
Fri8:00–17:00
SatClosed
SunClosed

Services

online estimatesonsite services

Frequently Mentioned

technician 9house 6questions 4lawn 4termite 4calls 3prices 3sentricon 2
Call for Free Quote

People Also Searched

Pest Management, Inc.
5(3)
Sandlin's Pest Control
5(2)
Academy Termite & Pest Control
4.6(17)
Pest Authority Huntsville, AL
5(229)
Superior Mosquito Defense
4.1(9)
← All Pest Control in Decatur, AL