About this provider in Birmingham
For more than 90 years, Cook's has proudly served homeowners and businesses across the Southeast. Every member of the Cook's team reflects the vision and values instilled from the very beginning by John L. Cook. That's why we're known throughout Birmingham for our integrity, community involvement, and commitment to…
Rating breakdown from customer reviews
4.4
95 reviews
Customer reviews for Cook's Pest Control
Angie Harris
I wanted to click all of the choices because Ralph was all of the above. He represented Cook’s very well. I appreciate his timeliness, service provided, kindness, listening to all concerns and addressing them and taking care of our church.
Provider response
Hi Angie, we are so grateful for your kind words about Ralph. Hearing that his timeliness, attentiveness, and genuine care left such a meaningful impression truly warms our hearts. Your recognition means the world to him and the entire team, and we sincerely appreciate you taking the time to share this.
Leesa Lewis
Cooks always provides good service. Their employees are the best!
Provider response
Thank you, Leesa! It's fantastic to hear that the service has consistently met your expectations. The team takes great pride in delivering excellent customer care, and it's wonderful to know their efforts are appreciated. Looking forward to serving you again soon!
Huggs & Kisses
Great Professional Service! Jonathan is an awesome Technician.
Provider response
Thank you for the fantastic review, Hugs & Kisses! It’s great to hear that you experienced such professional service and that Jonathan left a positive impression. The team is dedicated to providing top-notch support, and your feedback truly motivates them. Looking forward to serving you again!
Vanessa King
Blake is the best! He always goes above and beyond!
Provider response
Thank you, Vanessa! It's wonderful to hear that Blake has made such a positive impact with his dedication and exceptional service. Your kind words are greatly appreciated and will surely motivate the entire team to continue delivering outstanding experiences.
Phil McCarrick
Dwight, thanks keeping the bugs under control. It's made a big difference.
Provider response
Thank you, Phil! It's great to hear that pest control has had such a positive impact. Keeping your space comfortable is a top priority, and feedback like yours truly motivates the team. Looking forward to continuing to help maintain that difference!
Marilyn Windham
Lemarcus is an asset to Cook's. He's honest, professional, and eager to please.
Provider response
Thank you, Marilyn, for your kind words! We're delighted to hear that Lemarcus made such a positive impression on you. His dedication to honesty and professionalism is truly appreciated, and we’re glad his efforts are recognized. Your feedback encourages us to keep striving for excellence in our service.
Andri Turner
Very professional!
Provider response
Thank you for your kind words, Andri! We strive to maintain a high level of professionalism in everything we do, and it's rewarding to hear that our efforts are recognized. We look forward to serving you again!
Cee Cee Carter
The technician Jay, arrived on time and was able to assess the situation and provide feedback. He was courteous and professional throughout his time on site. We are happy we chose Cooks Pest Control . Give them a call and you will not regret it. Their price point is unmatched as well.
Provider response
Hi, Cee Cee! Thank you for taking a moment to share your Cook's experience. We are so pleased to hear we meet your expectations and will strive to continue doing so in the future!
Joann Jenkins
He's quick and very thorough
Provider response
Thank you for your kind words, Joann! I'm glad to hear you found our service quick and thorough. Your feedback is greatly appreciated and motivates us to keep delivering the best experience possible. Looking forward to serving you again!
Ashlee Bryan
Jonathan is Very friendly, personable, and knowledgeable. Always checks in with me to make sure our needs are being met.
Provider response
Thank you, Ashlee! We're delighted to hear that Jonathan has made a positive impact on your experience with us. It's important to us that our clients feel supported and well taken care of. Your feedback reinforces our commitment to providing excellent service. We look forward to continuing to meet your needs!
St. John
Jonathan ALWAYS provides great service. He is professional, thorough, and always gives us time to ask any questions that we may have. You can really tell that he truly cares about those he services!! And I would like to wish you all a Merry Christmas!!
Provider response
Thank you, St. John, for your generous feedback! We're glad to hear that Jonathan consistently provides you with professional and thorough service. It's wonderful to know that his dedication and care make a positive impression. Wishing you a Merry Christmas as well! We look forward to serving you again soon.
Deanna Reynolds
Christopher is great. He always calls before he comes out to treat our townhomes. Great service. We are very happy with Christopher!
Provider response
Thank you, Charles, for your kind words. We're committed to providing the best service possible, and it’s incredibly rewarding to know that our efforts have made a positive impact on your family’s well-being. We appreciate your support and look forward to continuing to serve you!
James L. Turnipseed
Great Servicemen
Provider response
Thank you for your kind words, James. We’re glad to hear you had a positive experience with our team. Providing excellent service is a top priority for us, and your feedback motivates us to keep up the great work. We look forward to serving you again in the future!
Zabia Darwish
He is nice and professional
Provider response
Thank you Zabia for taking the time to share your experience! We're so glad you found our service to be professional and appreciate your kind words about our team member. Your feedback means a lot to us!
Leigh Brown
Steve came to my house today for our pest control service. He was so thorough and handled everything very professionally.
Provider response
Thank you Leigh for taking the time to share your experience! We're so glad to hear that Steve provided thorough and professional service during your pest control visit. We really appreciate your review and look forward to continuing to serve you.
Brandi Kinney
Very informative and knowledgeable. Respectful, and did an amazing job. Hope to get that technician every time.
Provider response
Thank you for sharing your feedback, Brandi! We're so pleased to hear about your positive experience and really appreciate you taking the time to leave this review. We'll be sure to pass along your kind words to our team.
Anne Bussian
We established new service with Cook’s. Our technician, Joseph, was so professional and helpful.
Provider response
Thank you, Anne, for your wonderful review! We’re thrilled to hear that you had a positive experience with our technician, Joseph. Professionalism and helpfulness are core values for us, and it’s great to know that we met your expectations. We appreciate your business and look forward to serving you again in the future!
Alexis Pettis
Amazing super informative thank you JO!
Provider response
Thank you so much for your wonderful review, Alexis! We're thrilled to hear that you found our service informative and helpful. JO will be delighted to know they made a positive impact. We appreciate your support and look forward to serving you again!
GlamGirl Robinson
Cook's Pest Control is awesome! My service Technician Jonathan is the ABSOLUTE BEST!! When I say, 1000/10, I mean just that!! If you're looking for great pest control, Cook's is most definitely it!!
Provider response
Thank you!! We're so glad to hear you had a fantastic experience with Jonathan and appreciate your high recommendation of Cook's Pest Control!
Sandra Lampkin Moore
Dedicated professional and reliable! Best service in town!
Provider response
Thank you, Sandra, for your kind words; we appreciate your recognition of our dedication and reliability!
Lisa Parton
Our practice is very pleased with Cook's Pest Control. Their service technicians are always professional and knowledgeable and very polite. We use them for prevention of problems and have always been extremely satisfied. I highly recommend them for service!
Provider response
Thanks, Lisa, for the high recommendation and for taking time to give us such a detailed 5-star review! We're extremely pleased to know that our team of technicians is providing you with polite, professional and knowledgeable service. Please don’t hesitate to let us know if you’re ever less than 100% satisfied with our service. Your complete satisfaction is our top priority!
Stu Nope
So far I’m not impressed. Been trying to get them to get the ants under controls and it takes forever to get someone to come out. Not very good customer service. Edit: they called and said a supervisor was going to come out with the tech and just the tech showed up and spread pelletized control in the pouring rain. Hopefully it worked. They said it was extra to do the whole yard and I asked again how much it was and still have not been told a price. I’ve asked 3 times since we have had them how much and they keep saying they will have someone to give me a price, still no price.
Provider response
Stuart, we are so sorry to hear about the scheduling issues you've been experiencing. We want to help get someone out as soon as possible. Please email us at reviews@cookspest.com with more information.
Tracia Bussey
Cook’s has been a great pest control service for our church. They listen to our needs, are dependable and professional.
Provider response
We're so grateful for your kind words, Tracia! We're glad Cook’s has met your church's pest control needs attentively and professionally. Thank you for choosing us!
Rhonda Montgomery
He called and told me everything he did. Very nice and polite.
Mary Woodall
Superb service from Jonathan and Blake. Call Cook’s for all your pest/rodent control
Provider response
Thank you, Mary! We appreciate your recognition and will do our best to keep up the great work! If you ever need anything, please don't hesitate to reach out to our team. We look forward to seeing you again soon.<br>
Ida Tyree-Hyche Hill
Great service for my law office!!
Provider response
Thank you for choosing our service for your law office!
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Treatment and cost guides before you call
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