Provider profile

Cook's Pest Control

4.4 stars from 95 customer reviews · 160 London Pkwy, Birmingham, AL 35211

  • 4.4 out of 5 stars
  • 95 customer reviews
  • Birmingham, Alabama
  • Open 5 days/week
4.4
Rating
95
Reviews
Yes
Claimed
Yes
Website

About this provider in Birmingham

For more than 90 years, Cook's has proudly served homeowners and businesses across the Southeast. Every member of the Cook's team reflects the vision and values instilled from the very beginning by John L. Cook. That's why we're known throughout Birmingham for our integrity, community involvement, and commitment to…

Rating breakdown from customer reviews

4.4

95 reviews

5
66
4
4
3
3
2
2
1
12

Customer reviews for Cook's Pest Control

AH

Angie Harris

8d ago

I wanted to click all of the choices because Ralph was all of the above. He represented Cook’s very well. I appreciate his timeliness, service provided, kindness, listening to all concerns and addressing them and taking care of our church.

Provider response

Hi Angie, we are so grateful for your kind words about Ralph. Hearing that his timeliness, attentiveness, and genuine care left such a meaningful impression truly warms our hearts. Your recognition means the world to him and the entire team, and we sincerely appreciate you taking the time to share this.

LL

Leesa Lewis

13d ago

Cooks always provides good service. Their employees are the best!

Provider response

Thank you, Leesa! It's fantastic to hear that the service has consistently met your expectations. The team takes great pride in delivering excellent customer care, and it's wonderful to know their efforts are appreciated. Looking forward to serving you again soon!

H&

Huggs & Kisses

22d ago

Great Professional Service! Jonathan is an awesome Technician.

Provider response

Thank you for the fantastic review, Hugs & Kisses! It’s great to hear that you experienced such professional service and that Jonathan left a positive impression. The team is dedicated to providing top-notch support, and your feedback truly motivates them. Looking forward to serving you again!

VK

Vanessa King

3mo ago

Blake is the best! He always goes above and beyond!

Provider response

Thank you, Vanessa! It's wonderful to hear that Blake has made such a positive impact with his dedication and exceptional service. Your kind words are greatly appreciated and will surely motivate the entire team to continue delivering outstanding experiences.

PM

Phil McCarrick

5mo ago

Dwight, thanks keeping the bugs under control. It's made a big difference.

Provider response

Thank you, Phil! It's great to hear that pest control has had such a positive impact. Keeping your space comfortable is a top priority, and feedback like yours truly motivates the team. Looking forward to continuing to help maintain that difference!

MW

Marilyn Windham

5mo ago

Lemarcus is an asset to Cook's. He's honest, professional, and eager to please.

Provider response

Thank you, Marilyn, for your kind words! We're delighted to hear that Lemarcus made such a positive impression on you. His dedication to honesty and professionalism is truly appreciated, and we’re glad his efforts are recognized. Your feedback encourages us to keep striving for excellence in our service.

AT

Andri Turner

6mo ago

Very professional!

Provider response

Thank you for your kind words, Andri! We strive to maintain a high level of professionalism in everything we do, and it's rewarding to hear that our efforts are recognized. We look forward to serving you again!

CC

Cee Cee Carter

6mo ago

The technician Jay, arrived on time and was able to assess the situation and provide feedback. He was courteous and professional throughout his time on site. We are happy we chose Cooks Pest Control . Give them a call and you will not regret it. Their price point is unmatched as well.

Provider response

Hi, Cee Cee! Thank you for taking a moment to share your Cook's experience. We are so pleased to hear we meet your expectations and will strive to continue doing so in the future!

JJ

Joann Jenkins

6mo ago

He's quick and very thorough

Provider response

Thank you for your kind words, Joann! I'm glad to hear you found our service quick and thorough. Your feedback is greatly appreciated and motivates us to keep delivering the best experience possible. Looking forward to serving you again!

AB

Ashlee Bryan

7mo ago

Jonathan is Very friendly, personable, and knowledgeable. Always checks in with me to make sure our needs are being met.

Provider response

Thank you, Ashlee! We're delighted to hear that Jonathan has made a positive impact on your experience with us. It's important to us that our clients feel supported and well taken care of. Your feedback reinforces our commitment to providing excellent service. We look forward to continuing to meet your needs!

SJ

St. John

8mo ago

Jonathan ALWAYS provides great service. He is professional, thorough, and always gives us time to ask any questions that we may have. You can really tell that he truly cares about those he services!! And I would like to wish you all a Merry Christmas!!

Provider response

Thank you, St. John, for your generous feedback! We're glad to hear that Jonathan consistently provides you with professional and thorough service. It's wonderful to know that his dedication and care make a positive impression. Wishing you a Merry Christmas as well! We look forward to serving you again soon.

DR

Deanna Reynolds

8mo ago

Christopher is great. He always calls before he comes out to treat our townhomes. Great service. We are very happy with Christopher!

Provider response

Thank you, Charles, for your kind words. We're committed to providing the best service possible, and it’s incredibly rewarding to know that our efforts have made a positive impact on your family’s well-being. We appreciate your support and look forward to continuing to serve you!

JL

James L. Turnipseed

9mo ago

Great Servicemen

Provider response

Thank you for your kind words, James. We’re glad to hear you had a positive experience with our team. Providing excellent service is a top priority for us, and your feedback motivates us to keep up the great work. We look forward to serving you again in the future!

ZD

Zabia Darwish

10mo ago

He is nice and professional

Provider response

Thank you Zabia for taking the time to share your experience! We're so glad you found our service to be professional and appreciate your kind words about our team member. Your feedback means a lot to us!

LB

Leigh Brown

10mo ago

Steve came to my house today for our pest control service. He was so thorough and handled everything very professionally.

Provider response

Thank you Leigh for taking the time to share your experience! We're so glad to hear that Steve provided thorough and professional service during your pest control visit. We really appreciate your review and look forward to continuing to serve you.

BK

Brandi Kinney

10mo ago

Very informative and knowledgeable. Respectful, and did an amazing job. Hope to get that technician every time.

Provider response

Thank you for sharing your feedback, Brandi! We're so pleased to hear about your positive experience and really appreciate you taking the time to leave this review. We'll be sure to pass along your kind words to our team.

AB

Anne Bussian

11mo ago

We established new service with Cook’s. Our technician, Joseph, was so professional and helpful.

Provider response

Thank you, Anne, for your wonderful review! We’re thrilled to hear that you had a positive experience with our technician, Joseph. Professionalism and helpfulness are core values for us, and it’s great to know that we met your expectations. We appreciate your business and look forward to serving you again in the future!

AP

Alexis Pettis

1y ago

Amazing super informative thank you JO!

Provider response

Thank you so much for your wonderful review, Alexis! We're thrilled to hear that you found our service informative and helpful. JO will be delighted to know they made a positive impact. We appreciate your support and look forward to serving you again!

GR

GlamGirl Robinson

1y ago

Cook's Pest Control is awesome! My service Technician Jonathan is the ABSOLUTE BEST!! When I say, 1000/10, I mean just that!! If you're looking for great pest control, Cook's is most definitely it!!

Provider response

Thank you!! We're so glad to hear you had a fantastic experience with Jonathan and appreciate your high recommendation of Cook's Pest Control!

SL

Sandra Lampkin Moore

1y ago

Dedicated professional and reliable! Best service in town!

Provider response

Thank you, Sandra, for your kind words; we appreciate your recognition of our dedication and reliability!

LP

Lisa Parton

1y ago

Our practice is very pleased with Cook's Pest Control. Their service technicians are always professional and knowledgeable and very polite. We use them for prevention of problems and have always been extremely satisfied. I highly recommend them for service!

Provider response

Thanks, Lisa, for the high recommendation and for taking time to give us such a detailed 5-star review! We're extremely pleased to know that our team of technicians is providing you with polite, professional and knowledgeable service. Please don’t hesitate to let us know if you’re ever less than 100% satisfied with our service. Your complete satisfaction is our top priority!

SN

Stu Nope

2y ago

So far I’m not impressed. Been trying to get them to get the ants under controls and it takes forever to get someone to come out. Not very good customer service. Edit: they called and said a supervisor was going to come out with the tech and just the tech showed up and spread pelletized control in the pouring rain. Hopefully it worked. They said it was extra to do the whole yard and I asked again how much it was and still have not been told a price. I’ve asked 3 times since we have had them how much and they keep saying they will have someone to give me a price, still no price.

Provider response

Stuart, we are so sorry to hear about the scheduling issues you've been experiencing. We want to help get someone out as soon as possible. Please email us at reviews@cookspest.com with more information.

TB

Tracia Bussey

2y ago

Cook’s has been a great pest control service for our church. They listen to our needs, are dependable and professional.

Provider response

We're so grateful for your kind words, Tracia! We're glad Cook’s has met your church's pest control needs attentively and professionally. Thank you for choosing us!

RM

Rhonda Montgomery

2y ago

He called and told me everything he did. Very nice and polite.

MW

Mary Woodall

2y ago

Superb service from Jonathan and Blake. Call Cook’s for all your pest/rodent control

Provider response

Thank you, Mary! We appreciate your recognition and will do our best to keep up the great work! If you ever need anything, please don't hesitate to reach out to our team. We look forward to seeing you again soon.<br>

IT

Ida Tyree-Hyche Hill

2y ago

Great service for my law office!!

Provider response

Thank you for choosing our service for your law office!

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