Provider profile

Lookout Pest Control

4.8 stars from 717 customer reviews · 4851 Cahaba River Rd, Birmingham, AL 35243

  • 4.8 out of 5 stars
  • 717 customer reviews
  • Birmingham, Alabama
  • Open 5 days/week
4.8
Rating
717
Reviews
Yes
Claimed
Yes
Website

About this provider in Birmingham

Since 1983, Lookout Pest Control has been a trusted name in pest control in Birmingham, AL, providing top-quality pest control services. Our expert team specializes in general pest control, rodent control, termite inspections, and extermination services to keep your property pest-free. We are committed to protecting…

Rating breakdown from customer reviews

4.8

717 reviews

5
173
4
4
3
1
2
1
1
3

Customer reviews for Lookout Pest Control

DK

Dayna King

6d ago

Very thorough inspection from Keith today

RC

Robert Collins

6d ago

Good communication

RY

Russell Yarbrough

6d ago

Great guy very personable explained everything in detail

CR

Cassaundra Raymond

6d ago

Benjamin did a great job.

PH

PAMELA Hamrick

7d ago

Nice young man. Sprayed took about 15mins. I asked him to spray big bush and he was very nice took care of the problem

Provider response

Thank you for your wonderful feedback, Pamela! It’s great to hear that Zach provided you with friendly and efficient service. We're glad he could help with your pest issue. Your satisfaction means a lot to us! Ron Hurd Branch Manager.

SW

Steve Williams

7d ago

Zach came to do our pest control for the month. He did a vey good job for us

Provider response

Thank you for your positive feedback! We're glad to hear that Zach provided you with excellent service during your pest control visit. It's always great to know our team is making a positive impact. Your support means a lot to us! Ron Hurd Branch Manager.

TJ

Tony James

7d ago

Trent was very professional, and did a great job!!💯🎯

Provider response

Thank you for the fantastic review, Tony! We're delighted to hear that Trent provided you with professional service and met your expectations. Your kind words are greatly appreciated! Ron Hurd Branch Manager.

BH

Brad H

7d ago

These guys are nice and professional. Our technician Colin is fantastic. The only reason for the 4 star review and not 5 is the AI call center. It’s not great. I’d rather just talk to a human.

Provider response

Thank you for your feedback, Brad! We appreciate your kind words about our team and are glad to hear that Colin made a positive impression. Your thoughts on the call center experience are valuable, and we'll take them into consideration as we continue to improve our services. We aim to provide the best experience possible and your input helps us on that journey. Ron Hurd Branch Manager.

TC

Tanae Childs

7d ago

They were professional and did an excellent job. Even offered recommendations for other services he found when inspecting my house.

Provider response

Thank you for your kind words, Tanae! We're delighted to hear that you had a great experience with our team. It's wonderful that our technician provided you with helpful recommendations during the inspection. Your satisfaction is important to us! Ron Hurd Branch Manager.

EF

Elaine Ford

9d ago

Colin Robinson did a thorough job spraying basement, lower level interior & external perimeter. He was fast, efficient & courteous.

Provider response

Thank you for the fantastic feedback, Elaine! We're delighted to hear that Colin provided thorough and efficient service while being courteous. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. Ron Hurd Branch Manager.

LE

Lesia Eddins

9d ago

Efficient and professional

Provider response

Thank you for the great rating, Lesia! It's wonderful to hear that you found our service efficient and professional. We appreciate your feedback! Ron Hurd Branch Manager.

NA

Nicole Anderson

9d ago

I would give a 5 but this technician was rude today. The company itself is good. I use them in real estate often now.

Provider response

Thank you for your feedback, Nicole. It's great to hear that you find our services valuable, especially in your real estate work. We apologize for the experience you had with Ben and appreciate you bringing it to my attention. Your satisfaction is important to me, and I will ensure that it is addressed. Thank you for choosing Lookout Pest Control! Ron Hurd Branch Manager.

MK

Michael Kirby

9d ago

Very polite. Did a thorough job. Well pleased.

Provider response

Thank you for your kind words, Michael! We're delighted to hear that you found our team polite and that the job was thorough. Your satisfaction is important to us, and we appreciate your feedback! Ron Hurd Branch Manager.

RD

Richard DiFonzo

9d ago

Charles arrived right on time and we were his first visit of the day. He installed the Trelona termite stations cleanly. He was very knowledgeable and friendly and made sure to walk the yard to show his work and told me of the need for a day or two to avoid mowing directly over the station. I was not aware of that need and made certain to avoid them

Provider response

Thank you for the fantastic feedback, Richard! It's wonderful to hear that Charles provided such timely and thorough service. His attention to detail and willingness to explain the process is what we aim for at Lookout Pest Control. We appreciate you sharing your experience! Ron Hurd Branch Manager.

MA

Mary Anne Dollar

10d ago

Termite inspection.

Provider response

Thank you for your 5-star rating! We're glad to hear you chose us for your termite inspection. Your satisfaction is important to us, and we appreciate your support! Ron Hurd Branch Manager.

SW

Sylvia Wilke

10d ago

Ben was on time and very courteous. He introduced himself right away and made me feel comfortable with him being in and around my home. Ben also explained other services that Lookout Pest Control services offers and suggested that I may save money by bundling within their company instead of having those services being done from other companies. I enjoyed meeting Ben and having conversations with him.

Provider response

Thank you for sharing your experience, Sylvia! It’s wonderful to hear that Ben made such a positive impression with his punctuality and courteous manner. We’re glad he took the time to explain our services and helped you feel comfortable during his visit. Conversations like the one you had with him are what we aim for in customer service. Your feedback is much appreciated! Ron Hurd Branch Manager.

LJ

Lila Jones

10d ago

I was not completely pleased with Sean's work at my house. He did spray/dust powder around the outside but apparently had not planned to spray the inside. I asked him to do that. He did not go into the garage or basement. Please do not send him to my address again. Thank you

Provider response

Thank you for sharing your feedback, Lila. We're sorry to hear that your experience didn't meet your expectations. We appreciate your input regarding Sean's service and will address your concerns to ensure better communication in the future. Your satisfaction is important to us, and we value your insights. Ron Hurd Branch Manager.

MP

Mike Pratt

10d ago

Ben inspected all areas of the house. He even crawled into spaces that even I would not venture. He is extremely professional and loyal to his company. Hope to see him again next time.

Provider response

Thank you for your wonderful review, Mike! It’s great to hear that Ben provided such thorough service and went above and beyond during the inspection. We appreciate your kind words about his professionalism and dedication. Your feedback is valuable to us! Ron Hurd Branch Manager.

LD

LARRY DOLLAR

13d ago

Trent was very nice and respectful. Very personable. Very nice kid.

Provider response

Thank you for your kind words! It's wonderful to hear that Trent made such a positive impression with his respectful and personable approach. We appreciate your feedback and hope you have a great day! Ron Hurd Branch Manager.

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