Covenant Wildlife
Verified200 Cahaba Park Cir Suite 217, Birmingham, AL 35242
Open 5 days/week, Early hours
About Covenant Wildlife
Covenant Wildlife Removal is a licensed and insured full-service wildlife trapping, removal, repair, and insulation company with over 35 years of experience. We offer residential and commercial properties nuisance wildlife removal services in Jefferson County, Shelby County, Hoover, Trussville, and Birmingham Alabama area. Covenant Wildlife Removal effectively deals with the safe and humane trapping, removal, control, capture, and exclusion of nuisance wildlife. We create preventive repairs to reduce recurring wildlife on your property and the resolution of human/wildlife conflicts. We are committed to helping you or your business handle wildlife conflicts with a humane, effective, and safe approach. We look forward to serving you.
Rating Breakdown
4.9
★★★★★378 reviews
Customer Reviews (29)
After finding a snake in my home, I called last night and they were here the very next day. They were professional, knowledgeable, and made me feel completely at ease. Fast response and excellent service—I would absolutely recommend them to anyone!
Response from Covenant Wildlife
Thank you for your kind words. We're so glad we could help you feel at ease.
Mark the young man that came out to inspect was very professional.THANKYOU so much .I would defiantly recommend.
Response from Covenant Wildlife
Thank you for your kind words! We're so glad Mark provided excellent service and that you'd recommend us.
This is my second time working with Covenant Wildlife. Our first invaders were bats a few years ago. Because my experience with Covenant was so great, I reached out to them again when I heard scratching and movement in the attic. They were able to come out the same day which was such a relief as I was leaving town the next morning. Jesus was thorough and attentive and went above and beyond with his inspection, trap placement, and after it was safe to do so, sealing potential entry sites. I cannot express how appreciative and grateful I am for the quality of work they deliver and the ease of which it is to work with them.
Response from Covenant Wildlife
We understand your relief. Thank you for trusting us again for your wildlife needs.
Very happy with the friendly customer service and the removal of a fat rat in our attic got done. Definitely will recommend!!
Response from Covenant Wildlife
Thank you for your kind words! We're so glad we could help and appreciate your recommendation!
Doug Hartman (Owner) and his staff are true professionals. Came to house the next day and have communicated with me regularly. Brad Salvage
Response from Covenant Wildlife
We appreciate your kind words! We're glad we could resolve your issue promptly and keep you informed.
Prompt & Professional! I saw numerous honeybees going under the siding of my house and thought there could be a hive. The technicians came out with their infrared camera, saw no activity, but to assure me, they drilled a tiny hole in the wall and put a camera in to show me that there was no hive. Took their time to look under the floor just to give me peace of mind.
Response from Covenant Wildlife
We're glad we could provide peace of mind and resolve your concerns. Thank you for your business!
Very fast and responsive! I called yesterday and they showed up the next day to set traps and address all of our concerns.
Response from Covenant Wildlife
We're so glad we could help resolve your concerns quickly! Thank you for trusting us.
I called Covenant because I started to hear bats in my attic vent. They were able to send Riley out the very next day and he was able to swiftly take care of the problem. Riley was great at explaining to me what he was doing and what I could expect going forward.
Response from Covenant Wildlife
We're so glad Riley could help with the bats and explain everything clearly. Thank you for trusting us!
Riley from Covenant Wildlife has been a major help in solving two issues on my outdoor patio. Bats and Birds in the fireplace. His expertise and knowledge is invaluable.
Response from Covenant Wildlife
We're so glad Riley could help resolve your pest issues. Thank you for recognizing his expertise!
Their knowledge and experience paid off for us. Attic squirrel trapped and removed - mission accomplished!
Response from Covenant Wildlife
We're so glad we could help resolve your squirrel issue quickly and effectively. Thank you for trusting us!
Response from Covenant Wildlife
Wow, Matt, thanks for the perfect rating! We're thrilled you're happy! 🤩
Excellent professional service. Solved my critter problem
Response from Covenant Wildlife
Thank you for your kind words! We're happy we could help resolve your critter issue so effectively.
Great service and very knowledgeable. Bats in the roof of my log home are gone! Thanks to Marc and Jesus for quickly getting a plan together. I’m very thankful!
Response from Covenant Wildlife
We're so touched by your kind words! Thrilled we could help with your bats, and thank you for recognizing Marc and Jesus.
Have worked with Covenant twice now to rid my attic of squirrels. The first experience led me back to them. So far it is going well. Was told it may take a few weeks to work. Today, we finally saw some success.
Response from Covenant Wildlife
Thank you for your patience and trust. We're happy to hear about your recent success!
Response from Covenant Wildlife
Thank you! Your positive feedback means the world to us! 🌟
Covenant Wildlife did exclusion work on our house after purchasing a home with a noticeable previous Infestation. After a full year, we have been thrilled to have NO animals return. They were even able to double check their work for us to ensure nothing got in. Very thankful
We had a problem with raccoons and Covenant Wildlife helped us get them out of our house. Riley was extremely knowledgeable and communicative. He sent messages to check in and would let me know before he stopped by. He took the time to explain things to me so I could feel sure that our problem was solved. Thanks, Riley!
Response from Covenant Wildlife
We're so glad Riley could help! Thanks for sharing your experience, we appreciate your kind words.<br>
Prompt and professional service! We had a family of squirrels living in our attic. They quickly removed them and closed up the access. Highly recommend!
Response from Covenant Wildlife
We're so glad we could help! Your family's comfort and safety are our top priorities.<br>
Very responsive and professional service. I would not hesitate to recommend them to others.
Response from Covenant Wildlife
We're glad you had a positive experience! Thanks for your recommendation and kind words.<br>
There was no mention of an inspection fee when the appointment was set up. I was charged for the inspection. The quote for the work that was estimated was over 8k. A competitor came out gave a free inspection and quoted 2k. I called the main office asking for a refund of the "inspection fee" and was not given that back. I don't recommend.
Response from Covenant Wildlife
I am truly sorry for the unexpected charge. I'll personally ensure this is resolved and you're satisfied.<br>
Covenant came out and dealt with our bat problem quickly and effectively. Riley was very knowledgeable and he and Jesus did a great job. Can recommend.
Response from Covenant Wildlife
We're so glad to hear Riley and Jesus resolved your bat problem efficiently! Thank you for the recommendation.<br>
Response from Covenant Wildlife
Thank you for validating that our reviews are real. With over 400 5 star reviews over 3 platforms, your review shows people that all of our reviews are real. What is disappointing is the fact that you felt it necessary to leave a 1 star review because the tech could not get onto your roof, with a metal ladder installing a metal vent guard during an active thunderstorm. The safety our my techs come first and obviously you do not understand that, even given the fact that we discounted the repair by 50%. I hope your day gets better Sharon
Doug appeared very professional. We were okay with the estimate on getting rid of a squirrel and bat. However, the quote for the lift was a rip off. Furthermore, he attempted to insult me by saying we “couldn’t” afford the lift. Who assumes that someone can’t afford his INSANE lift price! He wasn’t up front with the estimate on the lift! We were able to get a very reliable person who didn’t charge $1000 for a lift for only 10 minutes of work.. RUN FROM THIS PERSON!! Unreliable and untrustworthy!! I’m sure he had to pay these people for their fake reviews!
Response from Covenant Wildlife
Hi Lisa,<br>Thanks for taking the time to leave a SECOND review for a bat service we never did for you that goes back 4 months ago if I remember correctly. . Let me address your concerns once again, one by one. Why it is that you continue to leave me negative reviews, over and over again for something we never did for you is beyond me<br><br>First, I have no control on what our lift rental company charges and whatever it is, is what my customers pay. I gave you the name of the 3 larger lift rental companies in Birmingham, including the company that quoted it. I told you and your husband to call and see if you could get it cheaper.<br>Second, I have never, in 34 years in business, assumed that a customer could not afford or not afford something. Why would I even think that of you being that you live in Highland Lakes?<br>Lastly, your comment about "you being a lot better off financially then I will ever be" is just about the most ignorant thing that I believe any customer has ever said to me.<br>That being said, We have 100's of 5 star reviews, over many many platforms and you being the only one that has had a problems with us and left us anything other than 5 stars, even though we never did any bat work for you, simply tell me that the problem is with you and not our company. I truly hope you get some peace in your life and I really hope that you continuing to review us has somehow made your life more enjoyable. God Bless you
I called to get help for a snake off of the cahaba exit because cars were coming fast and I didn’t want the snake to get hurt. The owner got smart with me and said that there’s “so many snakes lose in the state of Alabama” and told me that my call was stupid when I only wanted to get helps for the snake. Would not recommend.
Worse service! Canceled the appointment at last minuet with no show. He seems to show up whenever he wants to and expecting you to wait for him all day. Instead of inspect outside around my condo, that was what I have expected him to do and he could have done that anytime. But he insisted he wanted to go inside set a mice trap that I could have done that with pest control company, not this company. Don't waste your money or time with this company.
Response from Covenant Wildlife
Hi Amanda, Thanks for reaching out. Let me address your review. First of all, we were not hired by you. Your landlord hired us ( and has left us 5 star review) and when you will not allow a tech into your home to do what he is hired to do, how do you expect us to preform our job? We do not and have never ask a customer to sit home and wait on us all day. We call in am with a 2 hour window of our arrival and then call 20 min before showing up. Please don't lie, at least tell the truth. If an animal is living in between your floors and in your attic and you will not allow us in the attic to do our inspection and set traps, how do you expect your problem to go away? From your review, I guess that you are an wildlife management expert and know better than us, so you can take care of it yourself. <br>Again, I thank you for your review, it gives validity to the 300+ 5 stars reviews that we already have.
They never showed up
Response from Covenant Wildlife
I'm sorry sir, but we do not show you as one of our current or upcoming customers. It seems as if one of us is mistaken. If you will call me at the office, 205-855-8377 , I am sure we can figure this out.<br>Doug Hartman
Despite the fact I had at least 2 raccoons running loose in my house. They made me wait 3 days to call me. By then I had already gotten someone else to come out and already caught one of them. No I'm not in the system because they were never hired to do the job. They need to understand if wild animals are running loose in a lived in house that constitutes an emergency. But they didn't care.
Response from Covenant Wildlife
HI Carol,<br>First off, I want to thank you for taking the time to leave us a review. I am sorry that you felt you did not receive stellar service from us. As you can see from all of our 5 star reviews, that we do not allow this type of service. I checked our records and do not see you in the system or in any of our records. Perhaps you left a review for the wrong company? Either way, if you will reach out to us normal business hours, I would love to chat with you and see if we made a mistake and what we can do to see that you are 100% happy with us, or if this review was left in error.<br>Doug
I have yet to see what $250 got me. A total waste of money and time. We are still hearing critters in the attic…
Response from Covenant Wildlife
I am sorry that this is happening. I have checked our records and we have no customers by your first or last name in our system or I would have called you directly. Please make sure that you are one of our customers and if you are, please contact me directly and I will be sure to handle this and see what is going on. Our services are 100% guaranteed and we will get you taken care of.<br>you can reach me directly at 205-855-8377, Doug
Contact Information
Phone
+1205-850-1512Address
200 Cahaba Park Cir Suite 217, Birmingham, AL 35242
Website
www.covenantwildlife.comHours
Services
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