Provider profile

Venables Pest Management

4.8 stars from 77 customer reviews · 816 Tumwater Blvd SE, Tumwater, WA 98501

  • 4.8 out of 5 stars
  • 77 customer reviews
  • Tumwater, Washington
  • Open 5 days/week
4.8
Rating
77
Reviews
Yes
Claimed
Yes
Website

About this provider in Tumwater

At Venables Pest Management, our purpose is to protect structures, prevent illness and reduce the nuisance of invading pests using effective, responsible pest management methods. As a family-run business, we hold ourselves to a high standard by focusing on delivering service rooted in traditional values of honesty and…

Pests handledmiceyellow jackets
Praised forher knowledge and professionalismpersonablea+ servicekind and thoughtful
Methodsvarious pest control methodsunderhouse treatment

Rating breakdown from customer reviews

4.8

77 reviews

5
72
4
0
3
1
2
0
1
4

Customer reviews for Venables Pest Management

DS

Dianne Short

8mo ago

I contacted Venables and they sent a technician the next day. He spent a long time checking my whole house even though I only heard one sound.He identified a number of problems and even told me about an issue with my heating duct that they don't deal with. He submitted a very thorough report and an incredibly reasonable bid.I had issues 7 years ago so I knew how expensive it could be.Everyone I spoke with was extremely kind and thoughtful. I would highly recommend this company to anyone. They even will come out in a week at no extra cost to check the traps to make sure everything is taken care of. As a Senior widow I have had other companies try to take advantage of my vulnerabilities. Venables staff were all thorough and didn't try to overcharge me.I will use them again.

Provider response

Thank you so much Dianne for taking the time to share this thoughtful review. We’re truly glad we could respond quickly and provide a thorough inspection. It means a great deal to know you felt confident with our services, and we’re honored you chose Venables. Please don’t hesitate to reach out if you ever need us in between visits!

SS

Sharon Swanson

9mo ago

Was home all morning. Technician came out, didn't ring the bell, no acces to garage or backyard. Yet billed us for a full visit. Time to hire another company. Unfortunate as we've used them for years. Still waiting, one week later for a response. 👍

LP

Leslie Panowicz

11mo ago

They came out to do an underhouse treatment. There was some confusion after about a few details and I have to say Will & Jeff were so repsonsive and understanding about my concerns. They made a 2nd trip to answer all of my questions. A+ service. Thank you for showing such care, not only about my home, but my peace of mind. Well done Venables.

BA

Brian Aries

1y ago

We had an amazing experience with Venables Pest Management! Marranda went above and beyond—not only did she remove a yellow jackets nest on short notice, but she also took the time to educate us about different types of pests and the pros and cons of various pest control methods. Her knowledge and professionalism really stood out, and we felt genuinely cared for throughout the entire process. We’re grateful for the service and look forward to working with Marranda and the Venables team again in the future. Highly recommended!

JS

John Specht

1y ago

I really appreciate Garret in providing information about paper wasps and, about being on the lookout for any yellow jacket activity in the ground areas due to the mild winter (with little freeze) conditions. Great people skills by the way! Thanks so much for the thoroughness you provided and exhibited and, the (personable) service. :) John Specht

MB

M Blanchard

1y ago

I've had the distinct privilege of having the best Pest Management company in the state, that being Venables. Several years ago, deer mice invaded the walls in my home. Joe came out and put out traps, and they caught several. He then put out more, showed me where they were getting in (believe it or not, they were jumping up into the corner piece of our vinyl siding) and the noises stopped. Today, years later, I had him and his apprentice, Jeremy, to advise me on the mice that have destroyed the wiring harness in one of my trucks, and nested in the engine air filter compartment in another. And his advice is trap, trap, and trap, and use lights under our vehicles and in the engine compartment. That's what I like about Venables. Technicians like Joe take the time to really examine the situation and make suggestions. And it works. They went under my house today and the traps that Joe had put out years ago? Not a mouse in them. Venables is the kind of business that you hope you don't ever need to call, but when you have to, don't call anyone else. Just call Venables. They're the absolute best. Thanks, Joe, thanks, Jeremy and thank you Venables.

BC

Brian Conlan

1y ago

Great service, friendly, could not be happier with the results.

Provider response

We're pleased to know you're happy with our service and results. It's our goal to maintain excellence in our work.

MR

Maggie R

1y ago

We have used Venables for many many years, and are SO lucky to have this local resource! Due to the property, house, wildlife, vegetation needs, and our own standards and needs, we have been able to control any problems here and keep as much of the self-mitigating balance that nature provides. We have had to use very little chemicals, and NO inhumane means to control any issues and this is way more healthy for us! When we bought this place, Venables helped advise on some corrections to be made to stop mice from getting in. They got in the crawl space and scoped out what was going on for us. They told us about some drainage issues. We had a company correct those things. Once mice were keep out, the local owls and hawks took care of things. We still have them service some “instant death” (snap type) mouse traps down there, although it is few that get in. For maybe a year or two now, Garrett has been coming to do the service calls, and he is a FABULOUS resource. Very knowledgeable of insect, animal, chemical interactions. And very knowledgeable of seasonal behaviors in insects and animals, and how to utilize those in pest control! We have a lot of native frogs around, and last year we had to deal with Carpenter Ants getting to close to the house with some getting inside. Due to exterior renovations going on at the time, I could not try re-routing them (I also considered using one of the local garden snakes or lizards (yes!)- but construction made that impossible). It became necessary to use some chemical control, but he used the best possible one, the least feasible, AND the application pattern of it, to help protect the frogs yet still be effective. It worked! He advised adding another service level to our contract and we certainly did. On his last service visit we talked planning for the upcoming awakening of critters in the spring. Venables is far beyond a “pest control” company. They have a large knowledge base. They can customize and think outside the box. I don’t think the star rating here goes high enough to do them justice.

CP

Cindy Putnam

1y ago

We have been longtime customers and will continue to be. Today I was SO excited with my tech Mirandas visit. My first time meeting her and she is great! Only made better when I found out Venables is donating $2 per visit to Concern For Animals as a way to support Giving Tuesday. Way to go!!!!!!!!!!

Provider response

We're thrilled to hear about your positive interaction with Miranda and your appreciation about our December of Giving initiative. (We are very excited about it too!) We appreciate your continued support.

CS

Cathi Soriano

1y ago

Marranda is fabulous! So thorough and personable! She provides great service and excellent communication. Give her a raise!

LA

Lou Ann Dunlap

1y ago

I have been using them for years and they always go beyond my expectations!!!!

Provider response

We appreciate your continued trust in our services and are delighted to exceed your expectations consistently.

CC

Cal Curow

1y ago

Excellent service by Walter our pest guy. He makes himself available anytime. Well worth the money.

Provider response

We are so pleased to hear about your positive experience and the value you find in the services provided.

AZ

Allison Zusi

1y ago

Excellent first service from Venables Pest. Technician was very knowledgeable, efficient, and patient in explaining details.

Provider response

We're glad you found the technician knowledgeable and efficient. Your positive feedback is important to us and reflects our service standards. Thank you for taking the time to share this feedback with us!

TH

Thomas Henning

1y ago

Service was excellent and very responsive to our needs and concerns.

Provider response

We're pleased to hear this. Thank you for sharing you experience with us!

MR

Matthew Randazzo V

1y ago

After a nightmare surprise years ago where we moved into a house with a secret and invisible rat mite issue, we have relied on Venables for keeping our family free of rats in a neighborhood with bad issues due to locals keep chickens. They have been punctual, on top of it, and excellent in communicating. A recent visit by technician Matt had particularly good service, going the extra mile, which motivated me to give this review. They're good folks.

Provider response

Thank you so much for taking the time to share this with us, Matthew!

T

Teri

1y ago

I am always pleased to see Codi come down my driveway. He is personable, kind and I appreciate the good work he does around my house and yard and the tips/suggestions he has for me - pouring boiling water down the drain has already made a difference in the number of fruit flies.

Provider response

We appreciate your feedback on Codi's service and are glad to hear his recommendations have helped.

HG

Heidi Goddard

1y ago

I always get great information about what is going on with anything around or under my house and useful hints about anything I might bring up to the technician about things that may be happening in the house (gnats, sugar ants, etc.)

Provider response

We're glad our technicians keep you well-informed about pest issues in and around your home. Your detailed feedback is truly appreciated.

SB

Shelby Branum

1y ago

Venables always goes above and beyond my expectations. Each technician to come out to our home has been professional, attentive, and listens to any of my concerns I may have at the time. Thank you for keeping our home pest free!

Provider response

We're so pleased to hear all of this. Thank you for sharing your experiences, Shelby!

CG

Connie Glasgow

1y ago

Made appointment for inspection back on 7/15 for the following Friday. No phone call as promised and a a no show for that appt??

Provider response

Connie, this is very highly concerning to us and absolutely not how we strive to conduct business. Could you please give me a call directly so that we can get to the bottom of this? -Juliana Venables (360-456-4999)

JK

Jennifer Kinread

2y ago

If their drivers can't be safe on the road how good are they!! Going 15 under, all over the road, and on there phone!! They should practice good driving with their service

JJ

Jimmy Johnson

6y ago

My mother has called 3 different times to get help and each time told that the "sales guy" would call and this has never happened. That is not the kind of reliability we look for in a professional.

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