Pest Pro Pest Control
Verified3335 S 900 E Ste 200, Salt Lake City, UT 84106
Open 5 days/week
About Pest Pro Pest Control
Pest Pro Pest Control is a family-owned and operated Salt Lake City pest control company that specializes in comprehensive residential and commercial pest management services, offering tailored solutions to infestations of all kinds. The team focuses on safety and employs child- and pet-friendly treatments to address termites, rodents, bed bugs, and more. The licensed and insured technicians at Pest Pro attend to properties' interiors and exteriors, ensuring durable barriers against pest invasions and providing clients with peace of mind. Dedicated to customer satisfaction, they offer emergency assistance, same-day appointments, and free estimates.
Rating Breakdown
5
★★★★★1,425 reviews
Customer Reviews (30)
Ryan Rennard from PestPro provided once again excellent customer service at our touch up appointment for ant and pest prevention. Thank you very much!
Honestly my conversations with the office were a little confusing. I was asked for my cc information before an assessment was made, and then charged before any work was done. HOWEVER when I met Edgar, the technician I immediately felt confident in his assessment of my property and what my needs were. He was very helpful and took time talking to me about my concerns on my property AND my concerns with being charged prior to service etc. He was very professional, and said he would find out. He called me within 30 minutes of leaving my property to let me know Pest Pro was discounting my service and offering money back . I believe Pest Pro is professional and worked to make things right when I raised concerns. They will be coming out again in 60 days…and after this experience I will certainly use them again in the future. Edgar for the win.
Ryan was great and informative. Got done everything we needed
Phenomenal services! Edgar took care of an underground jacket nest I was inadvertently mowing my lawn by. Could've been bad but he took care of these flying nightmares. Our cat loves Edgar too! Keep up the great work team!
Another effective service . thank you Bryce Bollinger ! Went the extra mile. Very professional and accommodating. and on time!
Response from Pest Pro Pest Control
Thank you so much!
Edgar was courteous and professional.
Response from Pest Pro Pest Control
Thank you so much, Ethan!
Pest Pro is the best pest control business in Utah! Bryce Bollinger was the technician who sprayed our home, inside and out, for spiders and general pests. Bryce does an amazing job and happy to give him and the company a 10 star review. Pest Pro employs folks you would want to hang out with and have a conversation. We do the quarterly program so we see them 4 times a year. Go with a company who employs knowledgeable people and takes care of their staff. Please give Pest Pro a chance to shine…..Bryce is a superstar in this industry and the continuing education their company attends keeps their information current and shows commitment to their field. Kudos again!
Response from Pest Pro Pest Control
Thank you so much for the glowing review! We love having customers like you and will always do our best to make sure you are satisfied. See you next time around!
Professional and thorough. Easy communication and fair pricing. Thanks Ryan!
Great service today from Pest Pro. Austin Facer, our technician was friendly, professional, and very thorough. Really appreciate the quality work and attention to detail.
Response from Pest Pro Pest Control
Thanks for the great review! We’re glad Edgar made such a strong first impression with clear communication and thorough service. We’re grateful you chose Pest Pro.
Our specialist Edgar did a great job. Let me know when he would be here and when he was finished! We’ve been using Pest Pro since last year and have been pleased with gaining control over the pests. Additionally, the main office staff have been quick to return calls and flexible with schedule changes.
Response from Pest Pro Pest Control
Thanks for sharing this! We’re glad Austin kept you updated and that you’ve been happy with the progress since starting with us. We really appreciate you choosing Pest Pro to help keep things under control.
Another great service with Pest Pro Ryan Rennard was awesome! We Highly recommend Pest pro as we have been working with the company 5 years now. These guys are great! Packer & other techs make sure to call & check that the dogs are not going outside before he starts our treatments. We appreciate this consideration more than they know!
Response from Pest Pro Pest Control
Thanks for the review Jamie! We are so happy you have enjoyed your experience with all of our techs!
Edgar came out to provide pest service for my mom. He explained everything to her and was very friendly and thorough. My mom was very pleased.
We started with Pest Pro nearly a year ago to address wasp and spider issues, and have them come quarterly. They have been excellent. Bryce is our regular service guy and always makes sure we are pleased with the service and results. Happy to have Pest Pro as part of our home care team.
Connor always does a great job of taking care of our building. He is very professional and treats us as family.
As usual they did a good job. I have been using Pest Pro for a couple of years now and they are always on time and do a complete job. it was Edgar who came out on the follow up visit to see if the mice were gone. He checked the bait and reported no more mice! He explained the safe way to clean up after them and what to watch for. He was friendly and professional. Will continue to use Pest Pro for my quarterly treatments. Very satisfied customer.
Response from Pest Pro Pest Control
Thank you for the 5-star review, Scott. We appreciate it. Enjoy your quarterly gold plan and your life without pests!
I loved every bit of the process with Pest Pro. Bryce was delightful and provided additional information to help me manage my concerns. He texted me to tell me he was on his way and arrived in the timeframe given. I would highly reccomend both Pest Pro and Bryce.
Response from Pest Pro Pest Control
Hi Dee, thanks for the wonderful review! We’re glad Bryce kept you informed, arrived right on time, and provided helpful guidance to address your concerns. We really appreciate you choosing Pest Pro and recommending us.
Ryan was amazing, very informative and answered all my questions throughly.
Response from Pest Pro Pest Control
Thanks for the review! We’re glad Ryan was informative and took the time to answer all your questions thoroughly. We really appreciate you choosing Pest Pro.
Great service and very professional! Cole Peterson was prompt, friendly and knowledgeable. I will definitely use Pest Pro for all of my pest control needs! Thank you!! UPDATE: I have used Pest Pro for the last 5 years and have always been impressed with their service! Today Thomas did my pest control. He was very professional and great to work with! Thanks again PEST PRO for being an awesome company! *Another great experience with Pest Pro! Connor came to do the quarterly spray for spiders etc. He was very friendly, great communication. Job well done! Always great service at Pest Pro!! Connor came and did my quarterly spray. He is always friendly and professional! Thanks to Pest Pro for always providing great customer service and getting the job done!
Response from Pest Pro Pest Control
Thanks for the updated review, Holly. We're so happy that our team has been able to help out! We look forward to serving you for years to come.
I had a major fly problem - think horror movie where a demon opens its mouth a million flies come out - that popped up seemingly out of nowhere. Pest Pro answered my call right away and sent someone out the same day. They were able to spray inside and around the exterior of the house and looked everywhere for what could be causing the problem. Immediately the flies started to die and two days later there are a significantly smaller amount of flies in the house and the ones that are there are dead. To be honest, I would have paid probably any amount of money to get this problem taken care of, but I feel like the amount they charged was reasonable and it included another follow up visit as well as a warranty on their work. Thank you Pest Pro!
Response from Pest Pro Pest Control
Thank you for this amazing review! A horror movie level fly invasion is never how anyone wants their week to go, so we’re glad we could get out there quickly and start turning things around the same day. It’s great to hear the treatment worked so fast and that you’re already seeing a major difference. We really appreciate you choosing Pest Pro and trusting us to get your home back to normal.
Edgar has been coming to my office for a while and he is great!
Response from Pest Pro Pest Control
Thank you so much for the review! We're happy Edgar has been able to help you out. If there is ever anything more you need from us, please let us know.
This company is a scam. The amount they try and charge unsuspecting people is ridiculous. Almost $1000 for a job that can’t take more than an hour.
Response from Pest Pro Pest Control
Hi, thank you for your feedback. We understand that a price close to $1,000 may seem high at first glance, and we’d like to clarify what our wildlife eviction service includes.<br><br>This service is a thorough, multi-step process. It begins with a detailed inspection of the entire property to identify all potential animal entry points. From there, we seal all but one or two exits (in most cases) and install a one-way excluder device that allows any animals inside to safely and humanely exit the home without any human intervention. Approximately one week later after all animals are gone, we return to remove the excluders, fog the area to eliminate any harmful bacteria, and fully seal the remaining openings to prevent future wildlife entry. We also include a peace of mind guarantee: for two full years, we guarantee that animals will not be able to enter through any areas we have sealed. If they do, we will re-seal the entry points completely free of additional charge.<br><br>We’ve been performing this type of work for years, which allows us to be extremely efficient without ever compromising on quality. Our technicians are trained to handle these situations safely, humanely, and effectively, with a strong focus on long-term results.<br><br>Pricing can vary depending on several factors, including the number and location of entry points, the accessibility of affected areas, and the property's location. These all impact the time, labor, and materials required to complete the job correctly.<br><br>We certainly don’t want anyone to feel pressured into using our service. In fact, we encourage all customers to shop around and choose the company that best fits their needs and comfort level. We're proud to have earned over 1,200 five-star reviews and maintain a 5.0 rating, including many from customers who have had this exact service performed. We stand behind the quality and value of the work we provide and are always happy to answer any questions directly. Thank you.
I scheduled my appointment online for March Tuesday 11th between 11 am - 12 pm. I received a phone call the same day saying that their online scheduling doesn't have the most accurate availability of the crew, so i was told that today March 12th between 5 pm - 7pm the crew would be here to help me with my pest issue. It is Wednesday 12th at 9pm and nobody from the company has called nor a phone call. I thought this company was reliable for the amount of good reviews but it looks like they just don't have responsible people. This is something important because I need to get rid off that pest but they don't even care. Bad business
Response from Pest Pro Pest Control
Thank you for sharing your feedback. We are very sorry for the scheduling confusion you experienced. Our online scheduler includes multiple notices that appointment times are not confirmed until our office team reaches out, but we completely understand how frustrating it is when expectations don’t line up with availability.<br><br>As soon as we became aware of the issue, we provided a $250 discount on your service and completed an additional follow up at no charge to make sure everything was fully resolved. We always want our customers to feel taken care of, and we are glad we were able to help with your pest issue.
Update: This company has raised their pices every time I've contacted them over the past couple of years. Used to be very reasonable. The last few times though it's gone from $119 to $169 to most recently$189. This is a lot more than other companies. I like this company, but not enough to pay a lot more than others are charging for the same service. ------------ Always done a great job for me. The people that come out are knowledge, friendly, and great to work with. Both Conner and Bryce that came to my home recently did a great job. I would recommend them to anyone.
Response from Pest Pro Pest Control
Thank you so much for the review! We love hearing feedback about our Technicians and service!
Response from Pest Pro Pest Control
Hi Leslie, thank you for taking the time to leave feedback. We could not locate your name or records in our system, so it does not appear that we have done work for you in the past. We consider anything less than five stars to be a negative review, so we will be petitioning this review with Google. If you believe this to be a mistake, please reach out to our office at (801) 810-7378 at your earliest convenience. We will do whatever we can to ensure your satisfaction! Thank you, and have a wonderful day.
Had an appointment scheduled with Daniel for 5:30-7:30pm to remove a pigeon nest inside a mop bucket on my balcony. Was told that Daniel would call me when he was en route. Never got a call and never showed up. Waste of time, especially since I had explicitly emphasized to customer service that I had an 11pm flight out the same evening and would not return for some time, so thanks for nothing. Edit: What phone call? I received precisely 0 inbound calls and I dialed you guys, and only you guys from my phone yesterday. If he had knocked or rung the bell, I would've heard it as I was in the kitchen, a maximum 10ft away from the door, the entirety of dinner hour. Maybe have your tech double-check the number he was dialing and put a bit more effort into using a cellphone. Texts are a thing in the 21st century, and I received none of those.
Response from Pest Pro Pest Control
Hi Skylar, thank you for your review and our sincere apologies for any miscommunication. Our technician, Daniel, attempted to reach out when he was on his way to your property but was unable to reach you. Once Daniel arrived at the property, he rang the bell to be buzzed in and the call was answered, but there was no response when he stated that he was Daniel with Pest Pro. He was let in through another resident in the building. He also noted that there was a Ring Doorbell at your unit and that he rang, knocked, and waited at the door, but the door was never opened. If you are able to provide us access remotely or have someone meet us at the property, we are happy to remove the pigeon free of charge. Please give us a call at (801) 810-7378 at your earliest convenience during our business hours and we can get this scheduled. Thank you!
I'm honestly not 100% sure if it was the technique that was used to distribute the product on my property or the product. But they did not work AT ALL! I've found 3 black widows on my property since they've sprayed and black widow's are my biggest concern with 7 children playin in my yard how could I not be worried. I spent 300 dollars on a service that has failed miserably. They did nothing that their ads promised. Now I've got to pay out even more money to another company, to hopefully fix this spider problem. So don't waste your money get customers reviews in person.
Response from Pest Pro Pest Control
Hi Ty, we greatly appreciate you voicing your concerns! We complete black widow control services many times each day with great success and we are positive that we can and will make your property completely pest-free. The treatment that you have completed comes with a complete guarantee and we are more than happy to honor that and treat your home completely free of additional charge until the black widows are gone and you are 100% satisfied. We use the most advanced products available in the industry and take pride in both the results that we provide as well as our customer service. We want to make sure you are completely taken care of! Please call us at (801) 810-7378 or email us at office@pestproutah.com and we would be happy to set up another service to rid your property of these pests once and for all. Thank you!
EDIT 9/8/2022 - Customer for years and I'm dropping from 5 to 2 stars. I had Pest Pro out about 4 weeks ago for probably the 9th or 10th time in 6 years. Half of those times I've noticed bugs still in the yard or in the house after 3 or 4 weeks and have called them again and they've always come back out free of charge and sprayed again. I guess I've been lucky to always have that treatment because this week I'm noticing there are still ants in some areas and huge amounts of gnats nesting under a tree. I called them back to have them come out and spray again and I guess they don't do that anymore for the package I usually get. They offered me $10 off on another 60 day guarantee package to have them come out and spray again, but I'm going to shop around first and see what other companies are offering. I don't feel like I received the same level of service this time as I have for the last 6 years and I'm going to try something else. Thanks anyway! EDIT - Well it's been YEARS now. Connor came out yesterday for a follow up and did a great job. 3/3 visits from pest pro have been great! EDIT - 1 year later I had pest pro come back because ear wigs were making a serious play for control of the house. Pest pro came on time and were super friendly and helpful. The ear wigs were defeated and the price was fair. Pest pro has cleared mice, bed bugs, box elder bugs, ear wigs, and elm bugs from my property and I couldn't be happier with their attitude and business practices. So far very happy with all of my interactions with Pest Pro. November 2016 - Connor and Taylor were great! Hopefully we never have to see them again but it's nice to know there are pros out there to deal with this kind of thing.
I had a service done by this company and initially they did a good job but…the bugs returned about 2 and a half months later but they only have a 60 day guarantee. They told me either I have to pay to have a re-service or wait tell my next scheduled appointment. I have never had an exterminator tell me that it was my FAULT the spiders and bugs returned and that there is nothing else they can do for me unless I pay for a re-service.
Response from Pest Pro Pest Control
Hi Peyton. We appreciate you review, and hope this response helps. The pesticides and products we use are the best in the industry. However, because all pesticides are regulated by the EPA they only last 30-60 days depending on the weather and other factors which are our of your, and our control. That is why we can't guarantee the treatments for longer than 60-days. For customers on a quarterly plan we recommend moving your next appointment up to keep your property pest protected during the more active months. For customers who aren't doing recurring services we like to offer discounts for 3rd sprays, or to upgrade to quarterly or bi-monthly services to keep up with the pest activity at your property. I assure you this is not your fault the bugs returned. Some properties just have more pest activity than others. We are here if you want or need to get pest protected again now, or in the future.
Mislead on the price
Response from Pest Pro Pest Control
Pest Pro values and respects our wonderful customers and are 110% committed to resolving any issue to your complete satisfaction. We sincerely apologize for any confusion you experienced on pricing and have reached out to you both by phone and by text in an effort to make it right.
Updating a previous 5 star review. We have used Pest Pro for a few years now on multiple homes. They came and rechecked our rat bate traps on July 8th. The gentleman who checked them was to lazy to put the big rocks back on the bate traps. At the end of July I took our dog to the Medvet due to poison. I asked the company to come back out and show me the traps because the dog almost died (4k, vet bill). I wanted to see how much he ingested. We looked at all the traps. To my surprise the bate was just laid in the trap and not added to the safety chain. When I mentioned this to the tech, his reply was, "well the guy that rebated them is new." Still not an excuse...what if it would have been a kid. They still haven't reached out to offer an apology or ask how the dog is doing. They will be losing all of our business going forward. ***Previous review (5 star) I called this morning when I saw some clover mites and Parker game over same day! He even checked some of the other traps that Pest Pro has here! Highly recommend this company!
Contact Information
Phone
+1385-314-4973Address
3335 S 900 E Ste 200, Salt Lake City, UT 84106
Website
www.pestproutah.comHours
Services
Frequently Mentioned