Provider profile

RID-X, Termite & Pest Control

4.9 stars from 62 customer reviews · 12888 State Hwy 155, Tyler, TX 75703

  • 4.9 out of 5 stars
  • 62 customer reviews
  • Tyler, Texas
  • Open 5 days/week
4.9
Rating
62
Reviews
Yes
Claimed
Yes
Website

About this provider in Tyler

Located in Tyler, Texas, Rid-X Termite & Pest Control is the leader in pest control and exterminator services throughout East Texas. With 2 decades of professional service to Tyler, Smith County and the surrounding counties we can handle any concerns you have with pests at your home or business. Give us a call…

Pests handledtermitescat
Praised forthoroughprofessionalcourteous and competentis very professional
Methodsrid-x

Rating breakdown from customer reviews

4.9

62 reviews

5
61
4
0
3
0
2
0
1
1

Customer reviews for RID-X, Termite & Pest Control

EG

Elizabeth Green

9mo ago

They take such good care of us!!!

Provider response

Thanks Elizabeth for your review.

MT

Mike Thomas

9mo ago

Rodney Rodriguez from Rid-X came out to do our home termite inspection. He was courteous and competent. My wife and I have been using Rid-X for the past 13 years. We are extremely happy with their service. We would recommend them to you.

Provider response

Thank you Mr. Thomas for using Rid-X. We appreciate your business.

FN

Frank Navetta

9mo ago

Easy to schedule. Arrived promptly. Professional service. Have been using Rid-X for years.

Provider response

Thank you for your review Mr. Navetta.

DD

Dena Draper

9mo ago

Great service and they do a thorough job! Rodney, the technician that comes out to our house is very efficient, thorough, and does a great job. Highly recommend!

Provider response

Thank you Dena for your review.

RH

Rachelle Helms

9mo ago

Used them since 2019, always very prompt, polite and their products work excellent!

Provider response

Thank you Rachelle.

HB

Harry Ballard

9mo ago

I have been with RidX for many years and have always been very satisfied with their service and expertise. Would recommend to anyone.

Provider response

Thank you Mr. Ballard for your comments.

NP

Nancy Patterson

9mo ago

Used for years. Very dependable!

Provider response

Thank you Mrs. Patterson

JB

Jean Brown

9mo ago

Have used Rid-X for years! They are organized, professional, honest and hard workers

Provider response

Thank you Jean for the review.

JH

Jason Holman

9mo ago

Shout out to Rid X. Not only are they great on my scheduled services but they came out and took care of a bunch of ground wasps that were getting up into the eaves of my house. There could’ve been a lot of damage, but they came over the next day and got them all taken care. Thanks guys.

Provider response

Thank you Jason, glad we could solve that problem for you. Those things can be aggressive.

NT

Natalie Tranquilino

9mo ago

We love using Rid-X for our home pest control. Rodney Rodriquez was great, he explained what he was using to help with our spider issues. They are always on time and contact you when it's time for the next visit.

Provider response

Thank you Natalie. We appreciate the kind words.

JF

Jeanette Freeman

9mo ago

Rodney is awesome 👌

Provider response

Thank you Jeanette.

EF

Emily Fleet

9mo ago

Great service!

Provider response

Thank you Emily

SI

Samantha Ivy

9mo ago

Great customer service

Provider response

Thank you, Samantha. We try really hard.

TC

Todd Coates

9mo ago

Great service and extremely professional!! Will definitely use Rodney's service going forward!

Provider response

Thank you Mr. Coates for the review.

DO

Dawn O’Neal

9mo ago

Individualized attention & scheduling make this company special. The service tech is always on time (if not a bit ahead) and is very professional! Great company that is so much easier to work with than the big chains and at a reasonable price!

Provider response

Thank you, Dawn. We work hard to keep things simple.

B

Becky

9mo ago

RidX is a great pest control company. Very thorough and friendly representative, Rodney. He does a great job and is very professional and liked my cat! Very prompt and on time. Try RidX, we're happy with them!

Provider response

Thank you, Becky.

JE

Joanne Elliott

9mo ago

Great service provided by Rodney Rodriquez!

Provider response

Thank you, Joanne.

EL

Edward Lucas

9mo ago

I have been in a business relationship with RID-X since 2010, when they pre-treated my new home for termites before the slab was poured. Since then, I have maintained a contract with them to continuously monitor my home for termite activity. In my previous home, I experienced several instances of termite infestation, but I am pleased to report that I have not had a single occurrence in my new home. I attribute this success largely to the proactive relationship I have with RID-X and following their recommendations. As you can imagine, a 15-year relationship brings about some changes. Recently, I met their new technician, Rodney, after the previous technician retired. I am confident that Rodney will provide the same level of attention and professionalism, and I fully intend to continue my business with RID-X for the foreseeable future.

Provider response

Thank you, Ed. Kim and I both have enjoyed taking care of your home.

DB

Driedra Brelsford

9mo ago

I have been a customer for a number of years and have always received great service. They are courteous, thorough and reliable. Rodney Rodriquez handled our inspection today and was very professional and thorough. Highly recommend them!

Provider response

Thank you Driedra. We appreciate your kind words.

AM

Alison Mills

10mo ago

Mice and insects were everywhere in my kitchen. I tried every cure and spray, but to no avail. I then got in touch with Rid-X Pest Control, and their staff took care of the issue in a competent and efficient manner. My kitchen is totally pest-free now. Strongly advised.

Provider response

Thank you for the kind words.

TG

Thomas Giorgio

11mo ago

Tony and Kim showed up exactly on time trench and drilled the patio and the sidewalks and then sprayed termidor around the whole perimeter and did an absolute fabulous job. Highly recommend

Provider response

Thank you Mr. Giorgio. Rid-X appreciates your business and will gladly take care of your pest problems.

P

PeggySue

7y ago

NOT HAPPY AT ALL...called about a gopher problem under our bathtub...they were nice, came out, removed some dirt, laid out bait, and made an access panel...LESS than 24 hours later and $213.00+, the dirt was back, the bait covered and gopher was still destroying things. My hubby called Rid-X and instead of them coming BACK OUT to take care of the problem they were PAID to do, they TOLD my husband what to do...3 hours after the phone call, dirt once again removed by my HUSBAND...gopher was caught and destroyed...what a waste of money...NEVER USING THESE PEOPLE AGAIN...if your not going to be thorough in your job, YOU SHOULDN'T BE IN THE BUSINESS!!!!! SOOO DISAPPOINTED!!! Just be fairwarned.

Provider response

Our apologies Peggy that we were not able to meet your expectations.

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