Provider profile

Bug Head Pest Control

4.8 stars from 401 customer reviews · 1920 Coit Rd Suite 200-188, Richardson, TX 75080

  • 4.8 out of 5 stars
  • 401 customer reviews
  • Richardson, Texas
  • Open 5 days/week
4.8
Rating
401
Reviews
Yes
Claimed
Yes
Website

About this provider in Richardson

With a focus on putting the needs of the customer first, Bug Head Pest Control offers both residential and commercial services that are fully customizable. Whether you find yourself plagued by termites or hassled by disease-spreading mosquitoes, we have the knowledge and experience needed to take care of your pest…

Rating breakdown from customer reviews

4.8

401 reviews

5
340
4
10
3
2
2
1
1
6

Customer reviews for Bug Head Pest Control

RB

Rick Burciaga

9d ago

John did a great job. Explained what he would be doing and answered my questions. Friendly and efficient. A great representative of Bug Head.

Provider response

Thank you, Rick! We're glad to hear that John provided you with excellent service and made your experience positive. We appreciate your kind words about our team!

SJ

Shug Jones

14d ago

John with Bug Head came by to service or home today. He was very thorough and courteous. They always do a great job.

Provider response

Thank you! We will share this with our technician. It makes our day to serve you!

LG

LiQiang Gong

17d ago

They are very professional, not only they do a great job, they almost work with you anytime when I call for help.

Provider response

Thank you for your kind words! We are glad to hear that you are satisfied with our service and that we could assist you whenever you needed help. We appreciate your feedback!

AH

Alexander Holt

20d ago

I have used bug head for several years across two different homes. They have always been professional, responsive, and the service always seems to work well. Highly recommend!

Provider response

Thank you, Alexander, for your kind words! We're glad to hear that you've had a positive experience with our service over the years. Your recommendation means a lot to us!

GM

Gia Melendez

21d ago

We’ve been working with bug head pest control for over 5 years and we hope to continue with them for another 5 years and more! Super reliable, amazing customer service, everyone is extremely nice! The owner is amazing as well. They feel like family at times - they truly care. Thank you Bug Head Pest Control for always being there for any pest issue!!

SL

Steve Ledbetter

23d ago

Exterminator showed up on time, he was very clean and professional. Discussed service to be performed throughout. Covered all areas even checked for wasp and spider webs. I will strongly recommend Bughead to anyone!

Provider response

Thank you, Steve! We're glad to hear that our exterminator provided timely and professional service. Your recommendation means a lot to us!

BZ

Bethany Zakielarz

27d ago

This process was so easy. I was able to set up an appointment quickly and John was great. He was prompt, detailed and kept me informed.

Provider response

Thank you, Bethany! We're glad to hear that you found the process easy and that John provided you with great service. Your feedback is much appreciated!

EB

Ed Burkett

1mo ago

The Bughead professional, John, came out this morning to do our quarterly service. He was very courteous and friendly. When I mentioned to him that we had a lot of spiderwebs in the ceiling of the garage, he volunteered to clean them all down, which was a task I was preparing to do myself. John worked diligently the entire time he was here, and he did the best job that we’ve had done from Bug Head since the owner himself used to service our home.

Provider response

Thank you, Ed! We're glad to hear about your positive experience with John. His dedication and willingness to go the extra mile truly make a difference. We appreciate your feedback and look forward to serving you again!

MC

Michael Cummins

1mo ago

My tech, Peyton, was on spot and very knowledgeable. He was considerate to our needs, went above and beyond. He explained reasons for our pests and even looked further into our home to complete his work. Outside he destroyed mud huts all over my exterior. Bug head is a great company and they are lucky to have this technician.

Provider response

Thank you, Michael! We're glad to hear that Peyton provided such knowledgeable and considerate service. Your feedback means a lot to us, and we're proud to have him on our team.

JV

James Vaughn

1mo ago

I apologize for the not so favorable review. It was meant for another contractor. Again I am so sorry. I have deleted the review.

Provider response

Thank you for clarifying, James. We appreciate your honesty and understanding. If there's anything else we can assist you with, feel free to reach out.

DW

David Waxman

1mo ago

Nathan did a great, thorough job, finding and treating specific areas that needed attention

Provider response

Thank you, David! We're glad to hear that the technician provided thorough care and addressed your specific needs. Your feedback is much appreciated!

WW

Whitney Wilson

1mo ago

I have been using this company for years. Always promptly respond when I have questions and the services work well. Also each technician is very professional, knowledgeable and treats my home with care.

Provider response

Thank you, Whitney! We truly appreciate your loyalty and are glad to hear that our team consistently meets your expectations. Your kind words about our technicians mean a lot to us.

CO

Christian Orton

1mo ago

Love the service. John was an exceptional help in a lot of way going above and beyond to make sure the job was done impeccably

Provider response

Thank you, Christian! We appreciate your kind words and are glad to hear that John provided exceptional help. Your satisfaction means a lot to us!

TS

thad schultz

1mo ago

Great service and professionalism - love these guys

Provider response

Thank you for recognizing our commitment to providing great service and professionalism!

RK

Rachel Koshy

1mo ago

Bug Head Pest control has fair prices and they were really time efficient in coming to help the very next day!

Provider response

Thank you, Rachel! We appreciate your kind words about our fair prices and quick response time. It's great to hear that we could assist you so promptly!

LC

Luke Cella

1mo ago

Reliable and professional as usual.

Provider response

Thank you, Luke! We're glad to hear you found Gage helpful and that our communication met your expectations. Your feedback means a lot to us!

KK

Kristi Killion

1mo ago

On of their employees sped up and cut me off today while I was in the car with my granddaughter. We were on Ridgeview in Allen around noon on July 3. My husband flipped him off and this guy thought it was funny. If this is how he represents his company, I will not be using them.

Provider response

Thank you for bringing this to our attention. We take concerns like this very seriously and will look into the matter internally. We appreciate your feedback and apologize for the experience you had.

MK

Mike Kim

1mo ago

Our technician, John, was highly professional and thoroughly addressed our pest and bug issues. I would highly recommend their services based upon their price and professionalism.

Provider response

Thank you, Mike! We're glad to hear that John provided you with professional service and effectively addressed your pest issues. Your recommendation means a lot to us!

TR

T Razo

1mo ago

Our house was a nightmare till bug head came along. Thanks bug head for clearing our home of roaches. Updating, our back yard had abunch of wasps aswell, they came an took care of them.

Provider response

Thank you, T! We're glad Bug Head could help transform your home and take care of the roach issue.

MF

Marissa Fiala

1mo ago

I have used them for years and they are very efficient and reliable. Great Customer service. I greatly recommend.

Provider response

We are delighted by your 5-star rating, Marissa Fiala!

R

R

1mo ago

Thank you for an honest inspection!

Provider response

Thank you, Rana! We appreciate your kind words about our honest inspection. Your feedback means a lot to us!

PP

Paulina P

2mo ago

Great customer service! Technician was professional and did an amazing job! Highly recommended!

Provider response

Thank you, Paulina! We're grateful for your kind words and glad to hear our technician made a positive impression with their professionalism and service. Your recommendation means a lot to us!

TH

Theresa Hill

2mo ago

Highly recommend! As a homeowner of almost 2 decades, we have used many pest control services throughout the DFW metroplex. We have never been as satisfied with a pest control company as with bughead. What was advised was going the extra mile / extra charge by other companies is standard for them. They spent time on the property (not just 5 mins) checking areas out and treating them. The technician I met with had 30 years experience and explained some issues to me that was causing some of the pest concerns that we did not realize. Professional, courteous, on time, reasonably priced - really happy to finally be working with a pest control company that respects and values its customers.

Provider response

Thank you so much, Theresa! We really appreciate you taking the time to share your experience. It means a lot to hear that you had such a positive visit with our team, and we’re especially glad our technician was able to make a difference for you. Providing great service is always our goal, so your kind words truly mean everything to us!

PF

Paige Fisher

2mo ago

Walter was EXCELLENT. He took the time to explain everything he did- what he needed to do and more. Couldn’t be happier w him and Bug Head pest control.

Provider response

Thank you, Paige! We're so glad to hear Walter provided excellent service and took the time to explain everything. We appreciate your support for both him and Bug Head Pest Control!

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