Provider profile

ABC Home & Commercial Services

4.8 stars from 1,222 customer reviews · 2353 Central Expy, Plano, TX 75075

  • 4.8 out of 5 stars
  • 1,222 customer reviews
  • Plano, Texas
  • Open 5 days/week
4.8
Rating
1,222
Reviews
Yes
Claimed
Yes
Website

About this provider in Plano

ABC Home & Commercial Services is a family-owned and operated company that has served Texas since 1949. Plano and DFW area residents trust ABC’s trained specialists to provide environmentally responsible and reliable home and commercial services, like pest and rodent control, lawn and landscaping, a

Pests handledrodentsfleas
Praised forfriendlypolitethorough
Methodsbait and switchspray

Rating breakdown from customer reviews

4.8

1,222 reviews

5
1,113
4
43
3
7
2
11
1
48

Customer reviews for ABC Home & Commercial Services

MN

Marquet Norfleet

9mo ago

We paid 14k for ABC to go into the attic and clean the insulation out, sanitize up there get any Rodents that was up there. They claimed it was nest etc up there we have never seen a rat but we trusted their word. They were initial called out for a different job. They asked to see the attic and now we hear 14k later. We have heard rumbling after the fact . We have had issue with fleas and Mites now for over two months now. They sent someone out after rescheduling twice first time the guys had an

Provider response

Thank you for taking the time to share this, and I’m truly sorry for the experience you and your family have had. What you’ve described is not the level of service, communication, or follow-through we commit to providing, especially on a project of this size. Your concerns — repeated rescheduling, p

CR

Carole Ryan

10mo ago

Phillip is our technician. We feel he does an excellent job. He is friendly, polite and thorough. Our complaint is that we feel we have a trust relationship with your company by trusting you with our credit card number and allowing you to charge to it. We feel you violate that relationship by simply raising the price when you decide and without any notice charge us the higher price. When there is a price increase we should be notified BEFORE the service. It should be our decision as to whet

Provider response

Thank you for sharing your feedback, Carole. We sincerely apologize for the frustration caused and truly appreciate you giving us the opportunity to discuss this directly. We value your continued trust and are glad to hear Phillip’s excellent service has made a positive impact. Your feedback has bee

JG

Juan G.

1y ago

I had a very bad experience with this company. They did a bait and switch on me. The salesman told me that they would get rid of my rodent problem and sterilize my attic with a spray. So, I paid them $1,100.00 to do the job. They did it, but they wanted extra money for the spraying of the attic. I told Arron, the salesman, heck no! I called the office and got the run around, of course, then, when I was able to get a hold of someone with some sense. I was told it wasn't in my contract and that

Provider response

Thank you for taking the time to share your experience. We're very sorry to hear about the miscommunication and the frustration it caused. This is not the experience we want any customer to have, and we understand your disappointment. We will be reviewing this situation internally to help prevent fu

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