Prize Pest Control

Amazing Service and very Friendly staff

Great service

So we had our first visit with Prize Pest control. It was great.

I have an ant infestation in the walls of a mobile home I am remodeling. Prize pest control came out and was very thorough in their process of treating the home . I feel confident that they will get rid of my ant problem.

Good dependable service, they took care of my rat and roach problems all outside, no spraying inside the last two years!

I had a very frustrating experience with Prize Pest Control. I submitted an inquiry for information, and instead of professional follow-up, I was repeatedly called and texted nonstop. I understand follow-ups are part of business, but the frequency was excessive and felt pushy. What made it worse was the attitude I received when I didn’t answer right away. The line of work I’m in requires me to be on calls constantly, so I’m not always able to respond immediately. Instead of being understanding, the response I got was rude and unprofessional. Customer service should be respectful and patient, not aggressive or annoyed when someone can’t answer instantly. This experience alone made me decide not to use their services. I would not recommend them based on their lack of professionalism and poor customer service.

Good experience! Ruben was outstanding .... very thorough and professional.

The Pest Control worker that treated my house was VERY professional, thorough and courteous. He even wiped the window because we asked to spray extra in an area and it got on the window. I would absolutely recommend this company and I hope our 3 month follow up is with him. Bonus they called 30 minutes before arrival and got right to work. They even dusted all the spider webs from the front and back porch area.

Carlos was very knowledgeable and informative. Explained is visit from start to finish. Very good with his work .I want Carlos to come for all my visits Thank you Carlos for all you did.Thank you Prize Pest plz award Calos with a CUDOs for me

Great staff great service

Edit (1/2026): Responding to the request to delete my one star in order to get free mosquito treatment. I don't want to delete but I'll adjust and share something nice. The last visit was nice. The tech listened throughout the rooms until he found a few baby rodents all on the glue trap (so they do work!). I don't like the monthly payment and now that I see on other reviews that I can cancel, I'll do that. I'd rather just pay for the services as needed. 11/2025: Good initially (began 8/2025). Texting day and night to get me to sign a contract but it’s a struggle to get them to return a text for follow up service. What you should know: - There is no online system to schedule appointments. Just wait until they decide to respond to text/call. - Whatever they do last only any 2 months so don’t wait until 3 months. - They LOOOVE these sticky traps but they don’t work. I have to write a bad review to get their attention. They will offer a free service so I’ll delete this review. I’m probably not going to play that game this time.

Deceptive sales practices and pushy. I called the number for Fort Worth Rodent Extermination, which is supposed to specialize in rodents. I received a call back from Prize Pest Control, who told me they take care of rodents as part of their standard pest plan. They tried to get me to sign an annual contract while on the phone with them. I said I just wanted to get in the schedule for a quote. The lady tried to get me to sign for the annual contract but said don't worry, we won't charge you of you don't have the first service. I asked them to put that in writing and she said it was just policy, not written. Don't fall for that! Classic deceptive practices with high pressure sales tactics. They keep calling me and I finally just blocked the number.

Matthew exemplifies customer service and courtesy. He makes sure everything is done correctly and you are informed the entire way. If you can request him to work on services at your house, you should.

Thru will text and call you back to back all day before you even get any service from them !!! Like Geesh why so many back to back calls desperate for a sale or what .. it’ll make you not want to even get the service from them !

We recently had a water leak under the house and had to replace all the flooring as well as some spots in the subfloor with large holes. House built in 1951. Little roaches began appearing and got completely out of hand quickly. Prize Pest Control came out, treated the house inside and out and so far we are happy with their work. The technician that came out was courteous, professional and did a great job. I would definitely recommend them to family and friends. The cost was very reasonable and affordable.

The techs are so helpful attentative and polite. I love doing business with yall everyone is so nice and helpful not condescending like some others I have talked to in the past

I asked for a quote online and got 3 back to back phone calls within a minute at 8am while I was working. The fact that I was called so much in little time made me not even do service. It’s 8am! 3 calls back to back is ridiculous. They are desperate for services.

Do not use this company. Their techinician came the first time and didnt even spend 10 minutes in the yard so there is no way that he actually put any spray down. They were supposed to being getting rid of fleas and nothing changed. They come to your house even if they dont receive their payment or have actually spoken to the customer about their plan. Then when you do speak to them they representatives just keep saying it's an automatic withdrawal and won't tell you how to cancel! I will call the police if your company steps foot on my property again!

Ve very careful with their billing department I cancel my service and ignore my cancelation and still charge me 163.98$ and that’s not the only Issue I have with them DO NOT USE THEM

This company sucks! Had them for awhile and it made the bug problem worse! They were constantly canceling on us and when they did spray it made the pest problem worse!!! Constant bug problem made it even worse when they came out! Do not waste your money on this company there was no change in any control of bugs it made it worse !!!! Made them come out even more !!! Worst company ever !!! Avoid the contract and go somewhere else !!!

The initial visit the employee showed up 45 mins late for service causing me to be late for work. Other than that he was nice. Problem 1 there was never a follow up call to the initial visit and no one attempted to come back out after the visit for a mouse. I called several times up to 2 weeks after that visit and was only told that someone would call me back. I never received a call back or got any help. I called to cancel and they couldn’t even help with that. I ended up just taking my card off online and going through another company who quickly resolved the issue and has wonderful communication and customer service and the employee even showed up 10 mins early for the visit. Now they are texting me a month and a half after going ghost to collect payment with instructions to cancel that involves me paying out a contract for service they didn’t even reach out to provide. Make it make sense. Horrible horrible company!!! Do not use them!

Do not use their service. Even though you cancelled after the end of a 12 month contract, they will bill you for months that they did not perform any actual work. Prize Pest Control will call you every day and send you messages every day to collect money for months in which no services were performed.

Signed up for the service technicians came out multiple times still having the same issues. I switched to Prize from Aptive because I was told Prize pest Control has better prices and customer service. Unfortunately, great customer service does not kill or decrease the amount of pest. Service wise you get what you pay for. Lesson learned, wasted money for several months. Also had to pay more money just to cancel. Which is unfortunate because they didn’t keep their end of the bargain at all. I basically just donated money to a local company.

I would never recommend doing business with this company, as they are impossible to reach after you've signed up for their services. I used their services and then decided we wanted to cancel. It took at least 8 phones calls and emails total before they would simply send me an email confirming my account would be closed in June. I thought after having them tell me numerous times that this was noted on my account, that I would be all set after June. I was wrong. I wake up this morning in July to a message that they've billed me again! I've made one call so far and left a message but I'm pretty sure I'm going to have to waste hours of my life again to get my money back, and to get them to stop charging me for services that I canceled many months ago. It's not worth the hassle to do business with them, so I am hoping this post might save someone else the headache of dealing with this as well.