Fulcrum Pest Control

Good service

Richard is amazing

I’ve had Fulcrum for a year or so and at first they were amazing! Responsive, helpful and professional. As of the last 5 months I’m basically paying for someone to come service my house whenever they want and at whatever time they feel like it. ZERO communication and response from all the numbers I’ve called. I’d like to say I’ve canceled my service, but NO ONE ANSWERS MY CALLS!!! What kind of scam are these people running here? I’m paying $48/month for nothing. This review is my last resort.

Can’t get a hold of anyone. I found multiple ant mounds in my yard and no one from the office picks up. I tried both locations. I believe mosquito services were supposed to start up in April but I don’t believe the guy sprayed them. Why am I paying for services if no one can come out to my house to help?! We signed up this fall right before Fulcrum was bought out. *I’ve tried to contact the number the manager gave me below. No one picks up. Left messages to*

As always, Jerry did a great job performing our quarterly service. Highly recommend for ongoing maintenance and adhoc pest control needs :)

I have used Fulcrum for years and I have always gotten amazing service and everyone has been great to work with

Today Jerry was the technician. He's been here before so it was basically academic. He had to hit a special area that we had protected but that was no pressure.

No longer reliable or responsive. I had been a customer for years. In the last 6 months they'd show up at their convenience, without prior notice. Then that seemed to get fixed. Now they aren't answering their phones or returning calls. I've left 3 messages asking to spray the inside of my home. I've already paid for my quarterly service but, they don't bother to return calls.

When we first signed up with Fulcrum Pest Control, we were very satisfied. We received a notification that they have sold to Truly Nolan and their office staff has disappeared. Not only do they never answer their phones but they have not answered 3 messages that we have left inquiring about our bill charges as their bill does not itemize the service being charged for. We have called leaving messages on their "machine" or whatever it is that takes the message, not a live person, and obviously they do not listen to the messages because we receive auto-dial recorded messages back from Fulcrum telling us our bill has not been paid. Go figure Fulcrum...try answering your phones, listening to your messages from customers and returning calls with a live office person...your spray services are fantastic, your service techs are awesome and truth be told they deserve far better office support than you are giving. Very dissatisfied customers even to the point of my husband leaving a very angry message and telling you that you are fired last week...today he received a canned auto-dial message from you again ❗ REALLY ❓

Do not use this company they will rip you off and not do the work!!! Horrible company they should lose their LLC and I should sue them for trying to charge my card for service not given. How are these horrible company still in business it’s ridiculous!! Please save your money go with anyone else but these people!!

They are reliable. Customer service is outstanding.

Highly recommended. They answered all my questions kindly and were punctual for the appointment.

They were able to come out same day to take care of a spider situation. Reasonable costs as well.

There seems to have been change with this company in the last 6-8 months or so. It's so much harder to get in contact with someone to schedule service and they aren't timely with appointments. Today they were supposed to arrive between 11-1 and no one showed up or called. So frustrating. I rescheduled my entire day for the appointment.

The company is very friendly. Big thanks to the team Jerry, Chris and Jose! Any questions you have regarding the product they use to get rid of the insects they will answer. Very happy they informed me that the product that they use would affect my pet and to keep them in a secluded area. Overall would recommend.

Jerry did a phenomenal job both on the inside and outside of my home.

Such a bad experience! Very frustrating to see that they don’t honor the contract we signed. It’s not our fault that their technicians don’t know what they are doing. If you sign a contract it should be honored! Definitely not recommend this service. They charged us more than what we signed. And just to add…. We have been calling for the past 2 weeks and the “manager” is still NOT available!

Fulcrum staff has always taken very good care of us. They are professional, courteous, quick responders, and always a pleasure to work with. Ray’s our technician and a pleasure to know.

Chris came to take care of our home, and did an excellent job!! Very informative and professional. Very pleased with our choice to use Fulcrum Pest Control.

Chris is always awesome, thank you sir for a job well done!!

Very professional and knowledgeable staff. Curtis Thomas, Gerry and the whole staff made my home purchase possible.

Barry always does such a great professional job. Great customer service, highly recommend .

Jerry is very professional and knowledgeable in his field.