About this provider in Austin
Since 2001, It's Bugs Or Us Pest Control has proudly served the Fort Worth community. We specialize in comprehensive pest control solutions, ensuring your home or business remains free from unwanted invaders. Our experienced team is dedicated to providing effective and reliable service, delivering peace of mind with…
Rating breakdown from customer reviews
5
13 reviews
Customer reviews for It's Bugs Or Us Pest Control - North Austin
Mark Gamboa
James was super fast, provided photos and complete explanation of the chemicals used to help prevent further insects at my business off Anderson Mill. Second time using their services at both of my locations and I’m very satisfied with his results. Highly recommend!
Provider response
Thank you for taking the time to share your experience, Mark! <br><br>We’re glad to hear James provided fast service, clear explanations, and detailed photos to help protect your business. <br><br>It means a lot that you’ve trusted us at multiple locations, and we truly appreciate your continued confidence and recommendation.
Brad
Thank you very much James! Really appreciate the rigor and time spent helping us understand how the bugs function / their signs and tells, as well as the candor and options throughout the process. Highly recommend this business.
Provider response
Dear Brad,<br><br>Thank you for the kind words and recommendation! We're so glad our team was able to provide you with detailed insights and clear options throughout the process. Taking the time to educate and communicate openly is something we truly value. <br><br>We appreciate your trust in It’s Bugs Or Us and are here whenever you need us!
Muhammad Zafar
Showed up on time, explained all the steps of the process, completed on time with excellent service. I would recommend Bugs or Us to everyone.
Provider response
Thank you so much, Muhammad, for your recommendation! We're pleased to hear that our timely service and clear explanations made a positive impression. It’s always our goal to provide reliable and thorough pest control. <br>If you ever need us again, we're here to help!
Whitney West
We needed a profession company to treat our old house for fleas and ticks per our lease. I contacted Bugs or US to get a quote, and the receptionist was very nice and the quote was very reasonable. We moved forward, and booked an appointment. James contacted me the night before confirming the appointment, and if the house was vacant. He showed up within the excepted time widow, and treated the interior and exterior of the house. He provided details notes of his visit on what he used and what he treated. Exceeded our expectations. Would highly recommend!
Provider response
Dear Whitney,<br>Thank you for taking the time to leave us such a positive review! We are thrilled to hear about your great experience with us and that our service met your expectations. We strive to ensure that all our customers receive the best possible service, and your feedback encourages us to keep doing what we do. <br>Thanks again for choosing us!<br>Team, It's Bugs Or Us Pest Control
Joanne Hurtekant
Concur with everyone that James is very professional and well priced. We’ve used him for over a year and are very satisfied. He even has a treatment for house flies!
Provider response
Hello Joanne, Thank you for the GREAT 5 STAR RATING and a wonderful review. Professionalism and satisfaction is a top priority for our team. We also appreciate the compliment to James and our pricing. We look forward in continuing to serve you and all your pest control needs. Your Dedicated Team at: It's Bugs Or Us Pest Control - North Austin
Jeff Paull
James with It’s Bugs or Us has been servicing our home’s pest control for over a year now & does a fantastic job! He’s on time, goes above & beyond & the pest spray that he uses works great. If you’re looking for a quality pest control company look no further!
Provider response
Jeff, what an AWESOME review, thank you! Professionalism is important to us and we always work towards making the process "quality driven". Also, thank you for recommending us, we can't thank you enough! - Your Dedicated Team at It's Bugs Or Us Pest Control - North Austin
Shawn Holt
Ali Boujmil, was knowlegeable and friendly.
Provider response
Hi Shawn, thank you for taking the time to write this great review and rating us "5 Star". Our Techs appreciates our customers time because we know its valuable. We look forward to assisting you in the future. --Your Dedicated Team at It's Bugs Or Us Pest Control-North Austin
Kami Hieb
It’s Bugs or Us is very trustworthy and reliable. Once treated we had instant results. We will be using them again and recommend them to others!
Provider response
Kami, Thank you for the AWESOME 5 STAR REVIEW! Professionalism and Satisfaction is a TOP PRIORITY for our team. For our customers, we know that getting the job done swiftly and correctly is important! Thank you for recommending us! -Your dedicated team at It's Bugs Or US Pest Control - North Austin
Tyson Gosch
We use It's Bugs Or Us Pest Control for our quarterly residential treatment and have not been disappointed. James is extremely professional and thorough. He is also very responsive when needed outside of our regularly scheduled appointments.
Provider response
Thank you so much for the wonderful review of our Austin pest control services, Tyson! We are so glad you chose us. - It's Bugs Or Us Pest Control - North Austin
Julie Van Winkle
James was very professional. He took his time to inspect my house and yard thoroughly for termites. He did not charge me for the inspection. He gave me the confidence he knew what he was doing. I felt that I could trust him to be honest and trustworthy. I will recommend him to my friends & family.
Provider response
Julie, we are so glad you were happy with our services. Thank you for leaving a five star review of our Austin pest control company! - It's Bugs Or Us Pest Control - North Austin
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