Provider profile

EcoShield Pest Solutions

4.7 stars from 6,014 customer reviews · 12112 Anderson Mill Rd Bldg 3C, Austin, TX 78726

  • 4.7 out of 5 stars
  • 6,014 customer reviews
  • Austin, Texas
  • Open 6 days/week
4.7
Rating
6,014
Reviews
Yes
Claimed
Yes
Website

About this provider in Austin

Let EcoShield Pest Solutions protect your Austin, Texas property from pests the smart way. We offer comprehensive, eco-safe pest control services for Termite Control, Mosquito Control, Bed Bug Treatment, Rodent Control, and more delivered by our licensed experts using family and pet-friendly product

Pests handledwaspsants
Praised forfriendlygreat service
Safetycompletely safe for pets

Rating breakdown from customer reviews

4.7

6,014 reviews

5
5,456
4
103
3
23
2
30
1
402

Customer reviews for EcoShield Pest Solutions

LF

Lina Flake

5mo ago

Do not trust their comments to negative reviews! These only come after thousands spent and zero recourse on their end. They are inept and terrible to work with and will waste your money. I would rate them no stars if an option & don’t trust their current rating. Decided to give them a chance after a skilled sales guy came by my house. That is the nicest thing I can say about them. My experience was abysmal from there on. Terrible communication, hard to contact & was near impossible to cancel se

Provider response

Hi Lina, thank you for taking the time to share your feedback. We’re sorry to hear about your experience, and we understand how upsetting this situation feels. We’d like the opportunity to review the details of your service and see how we can help. Please reach out to us at <customerfeedback@theshie

DK

Donald Kayser

7mo ago

I had been a customer for years, paying more than $600 annually. I called customer service and spoke with their representative, who couldn't speak English clearly, and suspended service. EcoShield showed up and attempted service but I shooed them away. Now EcoShield claims I owe them for their mistake: they did not have permission to resume service. I have asked to be provided a transcript of the conversation to prove my point; they ignored my request and put me in collections. EcoShield are ba

Provider response

Hi Donald, thank you for sharing your feedback. We’re sorry to hear about the frustration you experienced and appreciate you taking the time to let us know. Our goal is always to provide clear communication and a smooth service experience, and we’d like the opportunity to review this further. Please

SD

Steven Duke

10mo ago

I had a terrible experience with these guys. First of all my wife mistakenly opened the door when the unannounced salesman knocked, even though I asked her never to do that. They had been working my whole street and he told me my neighbors are all signed up and their work was guaranteed. Very persuasive guy named Cameron very likable, who assured me that they guaranteed their work and that I was not signing a long-term contract. Bottom line their work sucked. They didn’t clear the mosquitoes ou

Provider response

Hi Steven, thank you for taking the time to share your experience. We're truly sorry to hear that things didn’t go as expected, and we understand how frustrating that must have been.<br><br>At EcoShield, we stand behind our 100% Service Guarantee, which includes free re-treatments if covered pests r

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Treatment and cost guides before you call

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