About this provider in Austin
The Bug Master can handle any level of infestation by pests, including termites. For termite prevention and control, we use the Sentricon® system, which is the best termite treatment available. You can expect that level of quality in all our services and from our highly trained technicians, too: They can find pests…
Rating breakdown from customer reviews
4.9
2,960 reviews
Customer reviews for The Bug Master
Alfred Pulido
Rinaldo is excellent! Very Professional. Always answers our questions. Great service. Alfred
Provider response
Thank you for taking time out to let us know, Alfred. We look forward to the next time.
Diane
Trevor came to do the inspection and was very knowledgeable and professional. I am so pleased and relieved. Will be sure to call Bug Master to return and provide whole home treatment.
Provider response
Thank you for your five-star review, Diane! We are so glad that our team provided productive pest control services for you. It is our pleasure to serve you, and we are always here when you need us! If you have any questions or concerns, please feel free to contact us. Have a great day!
Jo-Carol Fabianke
Daniel V. travels to Rosebud to provide service. Always courteous and thorough. Really appreciate the professional service.
Provider response
Hello Jo-Carol! We are thrilled to see that you had a five-star experience with our pest control services. We truly value you as a client, and it is our pleasure to keep you pest-free! Please don’t hesitate to reach out if you ever need anything. Thank you for your positive rating of our services, and we hope you have a wonderful day!
Tina Prentice
Thank you, Daniel, for your kind, friendly service today. It was early in the morning and my family was still sleeping. You were so considerate of that as you made your way around the house and did not disturb them. I appreciated the care with which you handled things. We’ve been with Bugmaster for at least 10 years - and it’s because of customer service and their effective products. Thank you so much.
Provider response
Hello Tina! Thank you for your five-star rating of our services. It means the world to us to see that you enjoyed our pest control services. We truly value you as a client, and it is our pleasure to work with you! If you ever need anything, please don’t hesitate to contact us at any time. Have a pest-free day!
David Anthoney
Reasonable prices, my plan covers 1/2 Acre. Just what I need. They will come out free between regular treatments if you are signed up for a plan. This is great in case you get a nasty fire ant hill. Those can pop up overnight. All of their technicians are excellent spending the needed time to fully treat our property.
Provider response
Hello David! Thank you for your five-star rating. Your complete satisfaction with our pest control services means the world to us, and we look forward to continuing to keep you pest-free! It is truly our pleasure to serve you. Thank you again for your positive review, and we hope you have a wonderful day!<br>
Pamela Hennessy
Waylon is amazing. We love him and Mufassa. Both are so nice to work with and very detailed.
Provider response
Thank you for your five-star review of us! We are so glad that you are satisfied with our pest control services, and we hope you continue to enjoy the results of our treatments! If you ever need anything, please don’t hesitate to reach out at any time. Have a pest-free day, Pamela!
Debbie Womack
Very thorough job and respectful technician.
Provider response
Thanks for your five-star review!
sandy mcgee
Very professional!
Provider response
Thank you for your five-star review, sandy! We are so glad that our team provided productive pest control services for you. It is our pleasure to serve you, and we are always here when you need us! If you have any questions or concerns, please feel free to contact us. Have a great day!
James Braswell
Quick and efficient!!!
Provider response
Thank you for your positive review, James! We are thrilled to see that our team provided five-star pest control services for you. It is our pleasure to serve you, and we look forward to continuing to keep you pest-free. Have an amazing day!
Charles Peters
Waylon was a great technician.
Provider response
Thank you for your five-star review, Charles! We are happy to know that you enjoyed our pest control services. Our top priority is the complete satisfaction of our clients with our services, and we’re so glad that our team achieved this with you! Feel free to contact us with any questions or concerns. Have a pest-free day!
Sam J
Robert was thorough, efficient and listened to questions I had. He was able to recommend solutions to address the issues. I’v been with the company for a while and the products they use have been effective. Very pleasant to work with.
Provider response
Thank you for your positive rating of our pest control services! We are thrilled to know that you had a five-star experience with our team. Your complete satisfaction with our services is always our top priority, and we are happy to solve any pest issue that you may have! Please don’t hesitate to contact us with any questions or concerns. Have a wonderful day Sam!
Saucy Ross
As always Robert was professional and friendly. Good service.
Provider response
Thanks for your five-star review!
Marion Sanchez
Very caring technitian. I am afraid of certain bugs and he came back after work to bring a store bought product. Sanitized the product and left it outside my door.
Provider response
Hello there, Marion! Thank you for your five-star review. We are thrilled to know that you enjoyed our pest control services. We strive to exceed expectations through our efficient treatments, and it means the world to us that we achieved this with you! If you have any questions or concerns, please feel free to contact us at any time. Have a fantastic day!
Melissa Elizondo
Love Bug Master would not switch.
Provider response
Hello Melissa! Thank you for your five-star rating. Your complete satisfaction with our pest control services means the world to us, and we look forward to continuing to keep you pest-free! It is truly our pleasure to serve you. Thank you again for your positive review, and we hope you have a wonderful day!<br>
Tammy
Topper is very knowledgeable and honest, on time and tries to remedy all situations to help the customer. Thanks again
Provider response
Hello there Tammy! Thank you for your five-star review of our pest control services. We are so glad to see that you had a great experience with us. It is our pleasure to keep you pest-free! If you have any questions or concerns, please feel free to reach out to us at any time. Have a fantastic day!
George Yuja
Very professional and polite. Very thorough and complete
Provider response
Hello George! Thank you for your five-star review. We are thrilled to see that you enjoyed our pest control services. We are dedicated to meeting our 5-star standard with each client, and we are so glad that we achieved this with you! If you ever need anything, please don’t hesitate to contact<br>us. Have a wonderful day!
Daniel R
Miguel was great as always.
Provider response
Thanks for your five-star review!
Fred Galindo
Technician arrived as scheduled. Everything was done very efficiently. I had a lot of questions for him and he was very knowledgeable
Provider response
Thank you for your five-star review of us! We are so glad that you are satisfied with our pest control services, and we hope you continue to enjoy the results of our treatments! If you ever need anything, please don’t hesitate to reach out at any time. Have a pest-free day, Fred!
James Hannah
The technician was quite personable, efficient, and thorough. I appreciated his thorough reporting of his findings.
Provider response
Thank you for your positive review, James! We are thrilled to see that our team provided five-star pest control services for you. It is our pleasure to serve you, and we look forward to continuing to keep you pest-free. Have an amazing day!
Cori
Cody is great at his job!
Provider response
Thank you for your five-star review, Cori! We are happy to know that you enjoyed our pest control services. Our top priority is the complete satisfaction of our clients with our services, and we’re so glad that our team achieved this with you! Feel free to contact us with any questions or concerns. Have a pest-free day!
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