About this provider in Austin
Pest control and bed bug control in Austin, Texas
Rating breakdown from customer reviews
4.4
21 reviews
Customer reviews for Heat Wave Pest Control
Charles Rodriguez
Cody is an amazing technician that always communicates great
Anchor
Cody is an absolute joy to work with. He keeps our community free of pest infestations and makes my job easier. Always smiling and in good spirits. We appreciate that! I'm able to assure my residents of pest control and we have no problems.
Provider response
That's fantastic to hear, Family Anchor! We're so glad Cody is making such a positive impact and keeping your community pest-free. We truly appreciate you taking the time to share your experience.
Justice hayes
Honest people and extremely helpful
Provider response
Hi Justice, we really appreciate you highlighting our honesty and helpfulness. We're glad we could be of service.
Oreatha Candy
Anthony is a great technician. Very Professional does his job Above par with an EXCELLENT attitude. GREAT SERVICED, thank you Camille Farms Resident
Provider response
Hi Camille Farms Resident, thank you for the kind words. We're so glad to hear Anthony's professionalism and positive attitude stood out. We really appreciate you taking the time to leave such a great review.
Zachary Malitz
Cody Wood, Senior Technician, was the most polite and professional individual I have come across in all of Travis County. I would highly recommend Cody and crew. Thanks again for keeping our establishment bug free. Cheers
Provider response
Hi Zachary, thanks so much for the awesome review! We're all about providing top-notch service, and it's fantastic to hear Cody made such a positive impression. We really appreciate you recommending us and are glad we could keep your place bug-free!
Joseph Landergott
On October 3, 2024 I got a pest control notice on my door from Heat Wave Pest Control. I emailed my managers at Garden Terrace Apartments. I told them that I DO NOT have bed bugs. There are no black fecal stains, no bed bugs or blood stains on my sheets and bedding. I emailed Heat Wave numerous times telling them that I DO NOT have bed bugs. I even emailed photos to my managers and Heat Wave. I told Heat Wave to to STAY OUT of my apartment. I DO NOT want to heat it up. The notice was for heat treatment on Oct 15, 2024. So, I had plenty of time to prove my case. The apartment manager emailed me back on Oct 07, 2024 telling me that he is going to get with Heat Wave to prove that my room is infested. I met with my apartment manager on Oct 10 and he said that both he and pest control did not find any bed bugs. He said that there was evidence of "nesting". This is false because I washed the dust cover and it was old stains. The manager told me that he and Pest Control will check my room again on Wednesday Oct 16 to make sure. For now there is no heat treatment--the room looks good. My room was not prepped. It was obvious that my room was not infested. On Tuesday Oct 15 I come home(6:05pm) and my room is HOT and there is a SISU Heater fan in my window. My bedding is removed to the bottom sheet. Obviously, Pest Control failed to remove my room number off the treatment list. The apartment managers failed to make sure my room was off the list and also failed to deny Heat Wave entry to my room. I am MAD!! Here are photos that prove that I did not have bed bugs!! I filed a harassment report with the police.
Sammy Lee
showed up more than a day late and didn't get rid of the bugs
Lis Oliver
I can't say enough great things about Cody Wood and his Heatwave team! Within just a few months of starting their service, they have completely transformed my property. The team is professional, efficient, and incredibly skilled at what they do. My property is now in tip-top shape, thanks to their hard work and dedication. If you're looking for a reliable and top-notch pest control service, look no further than Heatwave. Highly recommended!
Provider response
Wow, we're so glad to hear that, Lis! Cody and the team really do love what they do. Thanks for the kind words and for trusting Heat Wave Pest Control!
Juli Ridley
I just wanted to let the public as well as his managers know that Jared has been receiving very positive feedback from our tenants here at Homestead Oaks! We got very, very good reviews about him and even a couple of requests for him to be our permanent bug man here on our property! Thank you to Jared for your great work and for making our residents feel comfortable and happy! :) Juli Ridley, CALP Homestead Oaks
Provider response
Wow, Juli! That's fantastic news about Jared – we hear nothing but great things about him too. Thanks so much for letting us know, and for trusting Heat Wave to keep Homestead Oaks pest-free! We'll be sure to pass your kind words on to Jared. Take care.
Cassandra Sengsouvanh
Heat Wave always provides excellent service. Definitely one of the best companies to work with. They are flexible and the staff is just amazing.
Provider response
Wow, Cassandra, that absolutely makes our day! We work hard to provide excellent service and a friendly experience, so hearing that we hit the mark is fantastic. Thanks for choosing Heat Wave Pest Control.
Roxanna Medina
Shout out to Cody Wood, for taking care of my pest control means! Above & beyond the next day never saw a bug again in my whole life living here! Thank you so much Cody Wood!
Provider response
Hi Roxanna, thanks for the 5-star review. We're thrilled to hear Cody took such great care of you. Sounds like he squashed that pest problem good! Thanks for the kind words.
Shirell Narrin
This company is by far the absolutely BEST! They are dedicated to relieving you of the stress pest can cause in your household. Professional and respectful on all levels. They have done a host of Bed bug services, Rodents, Ants, and Roach clean out services for the apartment complex I work for and I can see the difference right away. I wouldn't choose another company to work with regarding pest. They are extremely knowledgeable, Reliable and their Customer Service is Top Notch.
Provider response
Shirell, Thank you for the kind words. We appreciate every client we receive the opportunity to work with. It has been a pleasure working with you and your team over the years. For us it's all about the satisfaction of our clients and the success of our team members so we are very thrilled to hear such kind words.
Treehouse Manager
Very friendly and efficient in helping with our critters!
Provider response
Thank you for the kind words and review! Reviews mean a lot to us and we are happy you are happy with our services.
Audrey Vallejo
I have used Heatwave as a vendor for three years now and their quality of service, communication and professionalism has been consistent--which is refreshing! They are highly educated in their field and I would highly recommend them for your pest control needs.
Capital Studios
Great company and very flexible
Nick Hames
When we first bought our home years ago, we had Heat Wave come and do an inspection for termites and carpenter ants. Luckily we were pest free. Cody and his team are very knowledgeable would most certainly use them again.
Nathan Reeder
I had bids from every company in Austin that performs thermal remediation treatment and Heat Wave was hands down the best. Not only are their prices the most competitive in town, but they don't use scare techniques or try to sell you on services you don't need. Their honesty and integrity truly set them apart. They also resolved our problem the first time, so we couldn't be more happy. And all their employees are very personable.
Andrew DeLorenzo
When I first realized my complex had a bed bug problem, I had no idea what to do. After a few Google searches a came across Heat Wave and they were kind enough to advise me on how to solve the current problem, but also about bed bug prevention. Cody and his team are extremely knowledgeable and professional. I highly recommend them to anyone who finds themselves in a similar creepy crawly bed bug control situation.
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