About this provider in Austin
Cerv Property Solutions, a trusted name in the Austin area since 2004, offers a comprehensive approach to property care. By consolidating multiple home services into one seamless platform, they eliminate the hassle of managing various providers. From professional lawn care and tree services to meticulous gutter and…
Rating breakdown from customer reviews
4.9
1,251 reviews
Customer reviews for Cerv Property Solutions Austin
serafin servin
Finally came out. Guys are great. They do an awesome jobs. JD IS THE BEST . ALWAYS glad to see him
Provider response
Serafin,<br><br>Thanks for taking the time to follow up with us. Our customers mean the world to us so it's exciting to see you're enjoying the Magna experience!<br><br>Our priority is providing you with the best care and protection for your home, we look forward to completing your next service!<br><br>Thank you for being a loyal Magna customer!<br><br>Melanie Hogan<br>Customer Experience Manager<br>Magna Pest Solutions
Sharon B
Friendly and helpful. He took time to explain everything to me.
Provider response
Sharon,<br><br>Thanks for taking the time to follow up with us. Our customers mean the world to us so it's exciting to see you're enjoying the Magna experience! <br><br>Our priority is providing you the best care and protection for your home, we look forward to completing your next service.<br><br>Melanie Hogan<br>Customer Experience Manager<br>Magna Pest Solutions
John Gray
Tech came in and did a professional job. He arrived on time and explained what he was going to do. After he finished he checked back with me before he left. I recommend this company.
G Hernandez
Great service. Explained the process and was very thorough.
Provider response
G Hernandez,<br><br>Thanks for taking the time to follow up with us. Our customers mean the world to us so it's exciting to see you're enjoying the Magna experience! <br><br>Our priority is providing you the best care and protection for your home, we look forward to completing your next service.<br><br>Melanie Hogan<br>Customer Experience Manager<br>Magna Pest Solutions
chuck martin
Don did an amazing job. Super friendly and addressed all issues. Thank you!!
Provider response
Chuck,<br><br>We appreciate the feedback, we're excited to see Doug was able to positively impact your experience with Magna!<br><br>Our priority is providing you with the best care and protection for your home, we look forward to completing your next service!<br><br>Thank you for being a loyal Magna customer!<br><br>Melanie Hogan<br>Customer Experience Manager<br>Magna Pest Solutions
RaviTeja Singupati
I seriously didn't like the service of Cerv. They never give an ETA on when they are coming. Appointments always gets rescheduled. There were many issues inside my garage and inside my home, I inform they give me an ETA on when they are coming so I can be home at that time and they can treat the inside of my home. But, they always show up randomly, spray some areas outside and say it's completed. I didn't like the service at all. I regret signing up for this Pest Company.
Debbie Lenke
Roland did a great job serving our home inside & out! He took the time to share pertinent information with me about areas that I had spiders, webs, and what he did to take care of those. He was very knowledgeable and professional and a joy to connect with. He is a great asset to your company and represents you well! I greatly appreciate my service today and feel confident that my home is prepared for any pests that come our way! We have had great success as customers with you for 4 years now.
Isaac Schweitzer
Service is usually lacking. Make sure to keep in mind their cancellation policy is horrible, if you sign up they’re going to lock you in for a year’s price. That will then renew for another year consecutively after. Didn’t read the fine print on that one took the pintail salesman’s word of first year contract instead. Jokes on me, but save your time and money find a better service than these jokers.
Eileen Campbell
Quick and thorough
Provider response
Eileen,<br><br>It's great to hear from you! We're excited that you're enjoying your experience with Magna! <br>If you need anything in the future feel free to reach out, we're happy to be of service to you!<br><br>Thanks for trusting Magna with your pest control needs!<br>Have a great night!<br><br>Rafirio Daniels<br>Head of Customer Experience<br>Magna Pest Solutions
Erin Boor
They do SUCH a great job with communication, providing the service and the follow up. Would recommend them to everyone!
Suzanne Gagne
Johnathan did a great job, very thorough and courteous. Thank you
Thaige Johnson
This company damaged my vehicle rear windshield while working at the Ashford Remington apartments in Pearland,Texas. A police report has been completed within Brazoria county. I haven’t been reimbursed $350 since the damages occurred a month ago. Plenty of photographic evidence as well as a confessions from the actual workers. I will not let stop until my $350 is back in my pockets.
Sonja Meza
So I was on 183 a black shortbed pickup came behind me tailgating so I move over and a woman driver (I am a woman also) passed me ,brake checked me and flipped me off!! I guess she was on the way to a emergency on a Sunday!! Maybe don't drive that way in a company truck!!! I have a dash cam of the entire event!!!!! CERV properties proudly displayed on the truck!!!!
K Adams
JD provided excellent service today. JD took the time to answer our questions. Magna Pest Control continues to provide excellent service & I highly recommend them.
Provider response
K Adams,<br><br>Your feedback means the world to us! We’re so happy Austin could make a difference in your experience with Magna. <br><br>Ensuring the best protection for your home is our top priority, and we can’t wait to serve you again. Thank you for being part of the Magna family!<br><br>Melanie Hogan<br>Customer Experience Manager<br>Magna Pest Solutions
Lynette T.
Don Smith did an amazing and thorough job on treating my home! He was pleasant and professional!
Michael Medina
To management, we met Tyller Garcia for the first time, he was a pleasant young man. He contacted us before arriving to let us know his plan for our home. We then let him know our main concerns for the treatment of our property. We told him to use his discretion. His response was solid, leaving us with the feeling, that we were in good hands. He was professional, respectful, and catered to the needs of the customer. We would highly recommend Tyller for his service. Michael and Donna Medina
Provider response
Michael,<br><br>We appreciate the feedback, we're excited to see Miles was able to positively impact your experience with Magna!<br><br>Our priority is providing you with the best care and protection for your home, we look forward to completing your next service!<br><br>Thank you for being a loyal Magna customer!<br><br>Melanie Hogan<br>Customer Experience Manager<br>Magna Pest Solutions
Dorothy Vargas
Don came by to do our mosquito treatment and a touch up pest control today (for the scorpions out and about after the rain). His communication through his visit was great and much appreciated. I really appreciate him taking the time to make sure he took care of all our pest control needs. Thanks Don!!!
Provider response
Dorothy,<br><br>Thanks for taking the time to follow up with us. Our customers mean the world to us so it's exciting to see you're enjoying the Magna experience! <br><br>Our priority is providing you the best care and protection for your home, we look forward to completing your next service.<br><br>Melanie Hogan<br>Magna Pest Solutions
M. A. Cox
Jordan with Magna just completed my service today. I’m very happy with the efficiency and thoroughness he used to getting my property treated for any and all the pests showing up right now. And did it with a pleasant attitude-always a bonus! I’m always happy with Magna, and Jordan is one of the reasons why.
Provider response
M.A. Cox,<br><br>We appreciate the feedback, we're excited to see Doug was able to positively impact your experience with Magna!<br><br>Our priority is providing you with the best care and protection for your home, we look forward to completing your next service!<br><br>Thank you for being a loyal Magna customer!<br><br>Melanie Hogan<br>Customer Experience Manager<br>Magna Pest Solutions
Marizella Garcia
Quality service... Please CALL next time. Thank you, MBG
Provider response
Marizella, <br>Thanks for taking the time to follow up with us. We’re excited to see you’re enjoying your experience with Magna, and we've noted your feedback mentioned above! Magna truly values the opportunity to be of service to you, so simply text (737) 932-7378 if you need us in the future! <br> <br>Thanks for trusting Magna with your pest control needs! <br>Have an amazing day! <br> <br>Rafirio Daniels <br>Head of Customer Experience <br>Magna Pest Solutions
Desirae Benavides
Trevor has serviced my property the last few months and he is amazing! Always quick and efficient!
Marwan Al-Mukhtar
Great service. Thanks Jordan!!
Provider response
Marwan,<br><br>We appreciate the feedback, we're excited to see Bryan was able to positively impact your experience with Magna!<br><br>Our priority is providing you with the best care and protection for your home, we look forward to completing your next service!<br><br>Thank you for being a loyal Magna customer!<br><br>Melanie Hogan<br>Customer Experience Manager<br>Magna Pest Solutions
Denise Haenel
J.D. performed my pest control service and I couldn't be happier. He was personable and knowledgeable and friendly too. He pointed out areas that could collect rainwater and possibly ants.
Holvin Rosario
After confirming two days in a row never show up and provide the service. My property is in Florida, obviously the headquarters are in Texas. I rather prefer give my business to a local Pest Control. I cancel immediately. NO BS for me
Nestor Canizales
Ethan did an amazing job today at my house
Provider response
Nestor,<br><br>We appreciate the feedback, we're excited to see Ethan was able to positively impact your experience with Magna!<br><br>Our priority is providing you with the best care and protection for your home, we look forward to completing your next service!<br><br>Thank you for being a loyal Magna customer!<br><br>Melanie Hogan<br>Customer Experience Manager<br>Magna Pest Solutions
Anna Rosales
Your Tech was friendly, informed and concentrated on our pests control needs. He is observant & gets the job done with a Smile. He likes to please his customers. Thank you for All you do! 😊
Provider response
Anna,<br><br>Thanks for taking the time to follow up with us. Our customers mean the world to us so it's exciting to see you're enjoying the Magna experience! <br><br>Our priority is providing you the best care and protection for your home, we look forward to completing your next service.<br><br>Melanie Hogan<br>Customer Experience Manager<br>Magna Pest Solutions
Jim Roth
Cerv Pool Solutions has absolutely tanked since they changed whatever ownership/management they have. I've had to call customer service for return trips because the technician failed to perform even basic maintenance, leaving me with algae in the pool. He even took before and after pictures of that, algae and all. I spoke to the regional supervisor, who assured me that the tech would be replaced, but he showed up again this week. I had to tell him personally that he was not to return to this property again. He didn't even have the decency to park in front of my house. He parked in front of the neighbor's house, did a fly-by dumping of chemicals, and tried to sneak off, even after he was instructed to speak to me in person. Whoever is running this outfit isn't doing their job. They are so fired.
Jaycee Varela
JD came out to “cerv” my house :) he was very kind, easy to speak to, and knowledgeable. He helped me with the ant and spider issues weve been having. He deserves a raise! :)
Stephen
Update 4/13/26. They processed cancelation and emailed me today. Upgrading to 3 star. They were good all of 2025. I hope for their existing and new customer base they get back to how I used to feel before whatever change occurred from Magna to cerv. I mailed to canceled Cerv last month due to missed service and poor service when they corrected the first gap. See email image attached on reasoning for cancel. I just got charged again for the bi monthly service. Hence leaving this review as well as sent a follow up email. I would exercise caution with Cerv. This isnt the quality I signed up for user Magna.
Cara Calvo
Trevor was very professional: on time, polite and friendly. He asked us if we had any issues he could take care of and was thorough with spraying inside the house, the garage, and the outside of the house. Thanks for the excellent service, as always!!!!😊😊
Provider response
Cara,<br><br>We appreciate the feedback, we're excited to see Doug was able to positively impact your experience with Magna!<br><br>Our priority is providing you with the best care and protection for your home, we look forward to completing your next service!<br><br>Thank you for being a loyal Magna customer!<br><br>Melanie Hogan<br>Customer Experience Manager<br>Magna Pest Solutions
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Treatment and cost guides before you call
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