About this provider in Austin
We are a locally owned and operated wildlife control company. We specialize in the removal of raccoons, rats, squirrels, snakes, opossums, bats and ringtail cats but can remove many other types of animals from your home or attic. We provide the removal of wildlife as well as the sealing of all entry points into your…
Rating breakdown from customer reviews
5
83 reviews
Customer reviews for Animal Control Experts
Anne LaFriniere
Bob at ACE is the BEST! Kind, responsive, knowledgeable and reasonably priced. He's committed to customer service by being very sensitive to the frustration and concern that we were going through having a trapped animal in our chimney. I highly recommend this company for anyone in a similar situation.
Provider response
Thanks for the review Anne, it's much appreciated.
Lisa Fain
A great job done! The fix started an hour after calling! I was very relieved since I was going out of town a couple of days later. The job was completed today totally to my satisfaction.
Provider response
I'm glad that I was able to help out and thank you for taking the time to write a review.
Jennifer Donaldson
Highly recommend!!! Bob was straightforward, honest, very clear and communicative on everything he did and why. Very thoughtful and took great care in his work and tremendous respect for your home.
Provider response
Thank you for the kind words Jennifer, they are much appreciated.
madeleine marco
I cannot recommend Bob and Animal Control Experts highly enough! He came out the same day I called to look into a racoon and ker kits living in my attic. He is kind, honest, highly experienced and knowledgable about how to remove them safely and very quickly found where the mom was entering, set up the monitoring camera and pheromone to encourage her to relocate and in one day she was gone with all 7 kits. He came afterward to expertly seal the location. His price was also a great value compared to what ABC wanted, which was significantly (and ridiculously) higher and unnecessary. I hope we don't have this issue again but if so, ACE is the only company I would call.
Provider response
Thank you for the kind words Madeleine. I'm glad that I was able to help out.
Vv
Bob did an excellent job of diagnosing the problem and making sure the critter had left and thoroughly patched and protected entry points to the house. Highly recommended!
Provider response
Thanks for the review Vu, it's much appreciated.
Andrew Peters
Heard sounds in the attic in April put a camera up there and saw it was a raccoon... Called Bob... Very quick response though this is his busy season for raccoons. He identified the access point but we were ok with letting the kits get bigger - big enough for mom to move them .. tonight was the night .. Bob saw her leave in his cameras, he came out and got the kits, we put them where she could get them, he sealed up the house - now guaranteed for 3 years. I watched her get the cuties so we're all good and the kits are as safe as wild animals can be.... Bob did an outstanding job sealing everything, advising us -- highly recommended!!
Provider response
Thank you for the review Mr. Peters, it was a pleasure working with you and your wife.
Chris Jacobus
Bob is the best around. He will take care of your pest issue quickly, thoroughly and with the highest quality. Dependable, hard working and reasonably priced!
Provider response
Thanks for the kind words Chris.
Long Duong
Mr.Bob was fast to come to assess the rodent problem at my house. He was knowledgeable to diagnose the problem and gave me a treatment plan that was reasonable. He is a true professional. I would recommend him to anyone needing rodent removal service.
Provider response
Thank you for the review Long, it's much appreciated.
Tom Kittleman
Bob was fantastic. He knew immediately that we had a raccoon and he set up cameras. Turns out we had a raccoon and a ringtail cat caught on camera. They were out and the entry point sealed in 48 hours. Peace and quiet! Can’t recommend ACE highly enough
Provider response
Thanks for the kind words Mr. Kittleman, Its much appreciated.
David K
Service was great. Robert was very upfront about his plan and the cost and communicated well throughout the process. He used a camera to figure out what was going on and did a very thorough job of sealing entry points. I tried a different service in the past and they just dropped off some traps and came back periodically to check them. They never caught anything and did a poor job of closing entry points. That other service didn't warranty their work and pushed for a service contract. Through this process, I learned that not all animal control/removal services are the same. I highly recommend Animal Control Experts!
Provider response
Thank you for the kind words David. I'm glad we were able to help you out.
Jason Navon
We had some unwanted "guests" at our house on two separate occasions and Bob with Animal Control Experts was able to swiftly and effectively evict them! Bob is extremely knowledgeable and has humane solutions that work. It was a pleasure to engage with him and his prices are reasonable. I learned a lot about armadillos, skunks, raccoons, ringtail cats, and squirrels through this process. Bob even captured video of our wildlife visitors that my family enjoyed! I would welcome the opportunity to engage with Bob/ACE again for services and would feel 100% confident recommending him to neighbors, friends, and family.
Provider response
Thank you for the kind words Jason. I'm glad that I was able to help.
Candlelight Nails & Spa
Good service
Provider response
While I really like getting 5 star reviews, I believe this review was earned by another company with the same name in Georgia. We only operate in Austin Texas and I know that there is a company with the same name in Georgia. In addition, I have never serviced your company. Please award the 5 star review to the appropriate company which has earned it.
Erin DeVries
Bob was great! We had raccoons keeping warm in our chimney and he came promptly to inspect and start evicting them. He made the chimney not a fun place for them and they stopped squatting within 24 hours without a need to trap them. Then repaired any places they could find their way in through the chimney. Covered our flue completely (per our request!! no need to light our fireplace here) so no unwanted visitors could find their way back in. Fixed spots where we were missing bricks as well as some cracks on our crown. Was happy with his honestly and full explanation of what his plan was. Priced very fairly for the work. Highly recommend!
Provider response
Thank you for the review Erin, it's much appreciated.
Alberto Mancias
We had a critter fall into our chimney and Bob was out here to help us within the same day. He got here and told us what he would do, climbing up our two-story, dropping a rope down to allow the critter to get out safely over the next couple days, and even offering to properly seal up our chimney to prevent this happening again. Any issues with critters, Bob is your guy!
Provider response
Thanks for the nice words Alberto. I'm glad that I could help out.
Evan Ott
We had some critter (squirrel?) get on our smoke guard of the fireplace. Bob responded so quickly, was able to get out same day, used a rope to let the squirrel get out safely, wait a few days for it to leave, then add new screening on the chimney cap to prevent the problem from happening ever again. To make that happen the few days leading up to Christmas too was very helpful and made an urgent situation go smoothly. Super kind and friendly and explained things clearly. Hope not to need his services again, but if I do, he's my first call!
Provider response
Thank you for the review Evan, it's much appreciated. I hope you and your wife had a happy new year and a merry Christmas.
Lydia Mousa
We had raccoons in our attic, and we started hearing them over a recent weekend. At first, we didn’t know what animal we were hearing or where to start, Bob answered our call promptly and was very helpful in figuring out what was going on. He was honest, transparent, efficient, and effective from start to finish. Nobody wants to have to deal with animals in their home, but I really can’t emphasize enough how comforting it was to find someone who knew exactly what they were doing and was also kind and honest with us at every step. Bob also made sure to explain exactly what he was doing and to send us pictures from the roof and attic. We are so relieved to have been able to take care of this so smoothly, with all things considered, and we would recommend Bob to anyone who needs help with animal control without hesitation.
Provider response
Thank you for the kind words Lydia. It was a pleasure working with you both.
Mohamed Bassiouny
Excellent service. Very quick to respond and very experienced in dealing with Raccoons. He was able to get them out within a few days without any harm to the animals and also with no damage to the property. He then secured the vents after confirming the entry point and that all the raccoons have left. Gave us a warranty on his work. Very fairly priced and honest. Highly recommended.
Provider response
Thank you for the review Mohamed, its much appreciated.
Roswill Mejia
My mother found a venomous snake in her garage and Bob came out immediately to safely remove it. He was incredibly professional and knowledgeable. He helped us identify points of entry (through which he found a second snake!), provided helpful advice and tips, and even left us with some sticky paper to help mitigate future critters.
Provider response
Thank you for taking the time to write a review. It was a pleasure meeting you and your mother.
John Martin
One evening recently I thought I heard something make noise on the roof of my home. I thought it was probably just a critter running around, but the next morning I went outside and saw that one of the soffit vents had been ripped wide open. I had had the same problem a few years ago, so I was pretty sure that it was a raccoon, again. I got on-line and started looking for help and was lucky enough to find Bob. I called him and left a voicemail, and he called me back within 40 minutes. He was busy on another job, but he took the time to walk me through the steps needed to learn when my uninvited visitor was coming and going, using a spare camera that I had on hand. Once we had determined that the raccoon was outside, he came over and securely closed off the vent, and he also closed another one that was within easy reach. He painted them, and from the ground you cannot tell that there were ever any vents there. Bob is honest, straightforward, reasonable in price, and easy to work with. If you have a problem with wildlife invading your home, you should definitely give him a call.
Provider response
Thank you for the review Mr. Martin, I'm glad that I was able to help out.
Jason Zar
Did an absolutely incredible job of rodent proofing my roof soffit at half the price that my exterminator quoted me for rats in my attic. Plus gave an additional large discount since I removed the dead rats from my attic myself and he didn't have to keep coming back to remove them. Awesome guy to work with.
Provider response
Thank you for taking the time to leave a review, it's much appreciated.
Sean Van Auken
Super friendly! He was knowledgeable and efficient.
Provider response
Thank you for taking the time to leave a review, it's much appreciated.
Allison Zagrodzky
100% highly recommend Bob!!!! I found a decent size rattlesnake in our tomato garden this morning. After several calls to other companies, I had no luck - just told to wait for a call back with an estimate (which never came). Bob called me back a few minutes after I left him a voicemail and was at my house in 20 minutes. He had the snake safely out of my yard in no time. I also appreciate that he doesn’t kill the animals he traps - he takes them elsewhere for release. He was so kind and did a great job. I’ll absolutely call him first for any future issues.
Provider response
Thank you for taking the time to leave a review, it's much appreciated.
aravindh padmanabhan
Working with Bob from Animal control experts was a fantastic experience. Bob's honesty and dedication was truly commendable. If you are looking for someone who genuinely cares about their work and customers, I highly recommend reaching out to Bob at Animal control experts.
Provider response
Thank you for taking the time to leave a review, it's much appreciated.
Bhargavi
If you want someone who is honest, helpful and NOT after your money, you must use Bob’s service. He clearly explained the rat and mice issue we were facing by identifying entry points, climbing on our roofs, checking our attic etc. He also gave us mice traps for free. We got the solution we needed. If there was something we could do on our own he’d just tell us what to do, and won’t claim that it’s a tough task and engage his or anybody else’s services. Very very knowledgeable, honest and helpful. I can’t recommend him enough.
Provider response
Thank you for taking the time to leave a review, it's much appreciated.
Adil Ghanchi
I can't recommend Animal Control Experts highly enough! Bob, the owner, is an absolute lifesaver. I was dealing with a persistent rodent problem at my house, and he quickly assessed the situation, identified entry points, and implemented a comprehensive plan to address the issue. Bob is not only incredibly knowledgeable about animal behavior and control methods but also professional, friendly, and genuinely cares about helping people. He took the time to explain everything he was doing and patiently answered all my questions. I'm very grateful for their expertise and dedication to customer service. If you're facing any animal control issues, don't hesitate to call Bob – you won't be disappointed!
Provider response
Thank you for taking the time to leave a review, it's much appreciated.
Iris Diamond
ACE's owner Bob encouraged a racoon mama and baby to move from our attic and did a great and gentle job, at a reasonable price.Bob was very pleasant and not sales-y at all, but cared for the wildlife he removed. He is wery thorough and careful in his work, and leaving the surveillance camera on a few more days "just in case", allowed us to spot a squirrel that was stuck in the attic after the racoon left and could not get out. With a little wedge in the one-way trap, the little guy moved back to the forest as well. If you have wildlife in your home or want to prevent wildlife from moving in with you, (aka critter-proof your home) then definintely call ACE. For us it was more than worth the money we paid.
Provider response
Thank you for taking the time to leave a review, it's much appreciated.
A E
Let me Tell you Right Now BOB is your guy extremely thankful for not only the service he provided but the advice he gave me didn’t up sale me or even wanted he was straight forward and explained everything and broke it down he offered to get the squirrels out the attic but he suggested I would be better off just catching them my self since it really wasn’t that hard and he was right! He told me how to do it with perfectly clear instructions Definitely going to recommend him to anyone in need Thanks Again Bob!
Provider response
Thank you Alex for the review and pics. I'm glad that I was able to help you out. Don't hesitate to text me if you have any questions.
Westlake Select
Bob, the owner of A.C.E, is the best. We had an issue with raccoons trying to break into our attic space via the roof so I called him up and left a voicemail. He got back to me within 30 mins and set up an appointment to come and take a look the next day. He arrived on time and within minutes of his inspection he identified the problem and proposed a solution. He explained what he thought we needed to do and at the same time what we DIDN'T need to do which always tells me I'm dealing with a honest tradesman who is not looking to add "extras" people don't need. He showed up on time every day to complete the work and the end result is fantastic. Our house is now raccoon proof and the areas that he worked on look much better than before the raccoons showed up! He has a great attention to detail which results in quality work at a very reasonable price. He warrantied his work for five years and though I am certain that we won't need to call on the warranty it is a great touch and brings peace of mind. On top of everything else, he is very personable, smart and a genuinely nice man.
Provider response
Thanks for the review, it's much appreciated.
Nehal Dixit
Title: Exceptional Critter Eviction Service by Bob - A True Professional! Rating: ⭐️⭐️⭐️⭐️⭐️ I recently had the pleasure of working with Bob for critter eviction, and I must say, he is hands down one of the most professional, kind, and caring individuals I've ever encountered. Our family, being vegetarian and committed to wildlife preservation, needed someone who shared our values and could effectively handle our unique situation. Before reaching out to Bob, I had contacted a few large pest control companies. Unfortunately, their approach was disappointing - a brief survey, a hefty price tag, and no clarity on the type of animal or potential implications, especially if there were babies involved. Enter Bob – a game-changer. From the moment he arrived, his expertise shone through. Bob meticulously inspected the entire perimeter of our home, going above and beyond. While I had already identified a squirrel as the culprit, Bob's deep understanding of these animals led him to discover 2-3 more openings that I had completely overlooked. What sets Bob apart is not just his keen knowledge but also his commitment to providing comprehensive solutions. He sealed all potential entry points and covered all existing holes, offering a warranty for added peace of mind. His attention to detail and dedication to humane critter eviction truly impressed us. In conclusion, Bob is not just a critter eviction expert; he's a wizard in his field. If you're facing wildlife issues, I highly recommend giving him a call before considering any of the big chains. Unlike salespeople looking for a quick commission, Bob genuinely cares about solving the problem and ensuring your home is critter-free without causing them any harm. Thanks again, Bob, for your outstanding service! 🌟
Provider response
Thank you for the very nice review Nehal, it's much appreciated.
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