Provider profile

Lady Bug Termite and Pest Services

4.5 stars from 37 customer reviews · 10440 Coulter St S, Amarillo, TX 79119

  • 4.5 out of 5 stars
  • 37 customer reviews
  • Amarillo, Texas
  • Open 5 days/week
4.5
Rating
37
Reviews
Yes
Claimed
Yes
Website

About this provider in Amarillo

We are a locally owned termite and pest control business. We offer both residential and commercial services. Lady-Bug is owned by Brad Turner. Lady-Bug was established 23 years ago. Brad and his staff have over 70 years combined pest control experience. Lady-Bug treats their customers the way we would want to be…

Rating breakdown from customer reviews

4.5

37 reviews

5
31
4
0
3
1
2
2
1
3

Customer reviews for Lady Bug Termite and Pest Services

JG

JP Gwinn

2mo ago

Definitely the place to go when you have problems with pests. Austin and the crew really know how to step it up, they've got your bugs covered.

EB

Emily Beckner

8mo ago

I have used Lady Bug for years and they always do an incredible job. They offer fair pricing and have kept my house well protected from all spiders, bugs, and even termites. Everyone is so friendly there and especially the technicians. I had the pleasure of meeting Yvonne today and she was so kind and thorough. I can’t recommend them enough!

MN

Madeline Nguyen

11mo ago

Lady Bug has been spraying my house with quarterly visits for more than a year. The staff is super friendly and responsive. They routinely call to schedule my preventative spray and usually they’re available within the same week. Every staff member I’ve talked to has been kind and respectful. I also like how their spray is odorless and their visits are super quick. We haven’t had any spider or ant infestations ever since their visits. We only get occasional water bugs, which aren’t a huge deal. During their last visit, they sprayed a wasps nest they found in our backyard. I would highly recommend their quarterly service if you don’t want to worry about pests.

Provider response

Thank you for the kind words and review it is the clientele like you that make our work so enjoyable. <br>Thanks again, <br>Lady-Bug Staff

OR

Olga Rodriguez

1y ago

From the start of our call, the service was outstanding. The team promptly added us to the cancellation list, followed through with a call, and resolved our issue quickly. The technician, Jeremy, was courteous, professional, and efficient—he was in and out without disruption. Thank you for your excellent service and for taking such great care of our office!

Provider response

Hi Olga,<br>Thank you for your kind words and the 5 star review! I will make sure to let Jeremy know as well He is a great team member of Lady-Bug!<br>Thanks again!<br>Brad Turner

JF

Jerrye Fillpot

1y ago

Gerald S was personable, knowledgeable, peofessional and patient. I highly recommend Gerald.

Provider response

Hi Jerrye,<br>Thank you so much for your awesome review! Gerald is a great guy to work with and we are so glad he is a member of the Lady-Bug team!<br>Many Thanks,<br>Brad Turner

AB

Ashley Bell

2y ago

Thank you Ladybug Pest Control! Exceptional service from Brad and Zach. They are knowledgeable, prompt, clean, and trustworthy. I highly recommend Ladybug for all your pest control needs.

Provider response

Thank you Ashley! We strive to treat our wonderful clients the same as we want to be treated! Many Thanks, Brad Turner

JR

Jenny Ryen

2y ago

The people in the office and the exterminators are seriously just a pleasure to deal with. They are all so nice and go out of their way to help you. The customer service you receive here is rare!

Provider response

Thank you for the awesome review! We strive to treat our customers the way we would want to be treated. Thanks Again, Brad

LH

Lana H

2y ago

Friendly and professional staff.

Provider response

Thank you so much for the kind words and reviews! If I can ever be of assistance, please feel free to contact me personally! Many Thanks, Brad Turner, Owner

AC

Anne Creswell

2y ago

We have used Lady Bug in Amarillo for years and have always had great results! Today the technician was Jeremy and he was friendly and professional. He explained what he was doing and answered all my questions. He is a great asset to your company.

Provider response

Thank you so much for the awesome review and loyalty!! Jeremy is a valued member of the Lady-Bug team. I will make sure to recognise his dedication and his customer skills ! Many Thanks, Brad Turner—Proud Owner

JC

Janet Cato

2y ago

A little pricey for me.

LB

Lord Benny

2y ago

We’ve spoken to several other nationally and locally recognized companies in the area for our pest control needs. I found these other companies to be excessively expensive and prefer to bind you to a package or contract. My wife told me that she had used Lady Bug in the past for her old home and that they use them where she works. She’s only had positive experiences with Lady Bug and has never heard any negative feedback from anyone who’s used them. Her parents also use Lady Bug. Regardless, I still called around for different quotes. I’m actually glad that I did (and I recommend you do it as well). It opened my eyes to several things. The most important is customer service. Lady Bug had the best customer service from the start. Cindy, the young lady I spoke to that explained pricing and scheduled my appointment, was very sweet and patient with me. She happily answered any questions I had. This is in stark contrast to the lady I spoke to right before Cindy who worked for another local company. I won’t name that other company, but it rhymes with “pace.” The lady with the other company was a bit rude, pushy and condescending. When I explained that I had a problem with carpenter ants, the lady at the other place asked me, in a very condescending tone, if I was, “…sure they were carpenter ants?” Then as she condescendingly chuckled, she asked, “Are you sure they aren’t (whatever ant she mentioned)? You can probably check Google.” Add the high price tag to her attitude and I knew that wasn’t the place for me. Anyway, Lady Bug’s prices are very reasonable, with no contracts. Actually, I believe they do require one to treat termites, but that’s a standard practice due to the nature of the pest. Lastly, we were very pleased with Zach, the technician who helped us. Zach was extremely knowledgeable, well-mannered and very patient with answering my questions. He even cleaned most of the cobwebs around our house, which I believe is normally included with Lady Bug (but don’t quote me). Again, other companies will also do this, but it’s usually included in an upgraded package you sign a contract for. My overall experience with Lady Bug was great and they have earned us as loyal customers. I would 10/10 recommend to anyone. Be sure to get quotes from other places before calling Lady Bug. You’ll see how much better Lady Bug is. Lastly, Lady Bug offers a discount to veterans. It may not be as much of a discount as other places, but you still come out on top with their superior prices, customer service and top-notch pest elimination! You’ll see.

Provider response

I would like to Thank you for your awesome review! Cindy and Zach are great members of the Lady-Bug Team! Many thanks, Brad Turner. Owner

SR

Sherrie Richards

2y ago

They are friendly and kind. They do a good job.

Provider response

Thank you so much. I missed the review somehow, and even if I am very late I still want to say THANK YOU!<br>Brad Turner

MA

Mark Aldrich

2y ago

April is amazing and the friendliest person ever!!!

Provider response

I am sorry for late response. I just found review and want to say THANK YOU!<br>Brad Turner <br>Lady-Bug Services, Inc.

DG

Dennis Glass

2y ago

I called, they came out the next day and inspected my home. We decided on a treatment plan. Zach, a very nice, informative young man, treated my property and gave advice about how to move forward. One month later and I have no problems. I thought the charges were very reasonable. I recommend you give them consideration should you need their services.

Provider response

I apologize for late reply. Just found review. Even late, I want to say THANK YOU!<br>Brad Turner<br>Lady-Bug Services, Inc.

DP

Dena Phipps

3y ago

We have been experiencing ticks and fleas in our back yard. Jeremy arrived right on time and explained everything he would be applying to the yard....very friendly professional and helpful.... We are already seeing positive results....thank you Jeremy and Lady Bug!!

Provider response

Dena, Thank you for the 5 star review! Jeremy is a great asset and great employee. I will make sure he is recognized! Thank you for your business! Brad Turner/ Lady-Bug<br><br>

FD

Francine Dana

3y ago

Jeremy was amazing ! Finding mice in a home is not a pleasant experience and Lady Bug showed up next day for us. Jeremy answered all my questions with knowledge and put me at peace. He was thorough and so professional.

Provider response

Francine,<br>Thank you for your kind review. It is always a pleasure to work for people like you. Thank you for your business. And I will make sure that Jeremy is recognized. <br><br>Many thanks,<br>Austin

LF

Lenzi F

3y ago

Recently switched to Ladybug and love them! We live out in the country so we have extra creepy crawlies. Since using Ladybug we very rarely have them in our home. The spray works great! I was lucky enough to get Gerald as our sprayer. He is an incredible guy! So respectful, kind and thorough with the spraying. Gerald brightens our day when he comes! (Go Pack!)

Provider response

Lenzi, Thank you for the review. I always appreciate the comments on the staff! Gerald is a great asset to Lady-Bug and I will make sure to give him the recognition he deserves. Thank you again, Brad Turner, Owner

PP

paul p

4y ago

By far the worst services ever! I cancel on their services because I wasn’t present for them to spray. They did not call me ahead of time and let me know they were heading my way. So I rescheduled for them to show up. They pretty stated. “You cancel on me, I’ll cancel on you”. What kind of business practice is this? I’ve been with them for a year now. And this is how they treat their customer.? They are definitely not loyal to their customer. Act like their only pest control in town.

Provider response

So sorry you feel this way. You scheduled the appointment day and time. You were called the day before and reminded. You had an employee there and when she called you you had her tell us that this would have to be re-scheduled.

CD

Courtney Dougherty

4y ago

I called this morning. I was scheduled for the same day. Dewayne came out on time and did a very thorough inspection and was extremely knowledgeable. He literally made our day with his good easy spirit. I will never call anybody but Ladybug again. Thank you

Provider response

Hi Courtney, Thank you for the review and kind words. I will also make sure that Duane knows of compliments!<br>Thank you and Welcome to Lady-Bug!

CM

C M

4y ago

We had a different group (Bugs Burney) come the year before Lady Bug did. They apparently "fertilized" the termites because they were twice as bad the next year. We called Lady Bug last summer. They showed up promptly, were very professional, and treated all around the house, putting down bait. We have not seen a single termite this year, and they are usually swarming by now. I highly recommend them!

Provider response

Thank you for the great review. Looking forward to working with you for years to come. Thanks again, Brad @ lady-Bug Services, Inc.

NS

Natasha Sanders

4y ago

They came for a termite inspection and didn't charge us anything. They were honest, and I appreciate that!

Provider response

Thank you Natasha! We want to treat each customer the way we would want to be treated. Many Thanks, Brad /Lady-Bug

MH

Meredith Hays

4y ago

From what I can tell, they did a great job and the man who came out and sprayed was kind!

Provider response

Meredith, Thank you for the 5 star review and the kind words!

DS

Debi Schmidt

4y ago

I used to work at a big medical facility and we used Ladybug all the time. They are very knowledgeable and easy to work with.

Provider response

Hi Debi,<br>Thank you so much for your kind words! We are proud of our great employees and awesome customers! Thanks again!, Brad Turner Owner/Lady-Bug Services, Inc.

LW

Leslie Ware

5y ago

The sweetest lady came to our house and did our initial inspection and treatment immediately following us moving in. She explained problem areas, what they were doing to help and what we needed to do to correct any issues. Polite, respectful, informative and efficient. Pricing is fair as well and they provided a discount to me as a nurse.

Provider response

Thanks Leslie! I will make sure and give April the credit she deserves.<br>Thank you for being a nurse or Angel in my opinion!<br>Brad Turner, owner, Lady-Bug Services, Inc.

RC

Ruth Cochran

5y ago

Expensive to me

Provider response

Hi Ms. Cochran, I am Brad Turner, owner of Lady-Bug Services. I see you gave us a 2 star review with the reason of "expensive to me".<br>I do not find you in our customer list that we have performed service for. Could it be under another name? Is this review due to a quote you received over phone? Please help me to understand the 2 star review!<br><br>Thank you, Brad Turner

SB

Sarah Burlingame

6y ago

Bugs impressively quickly murdered, Zachary super nice and informative.

Provider response

Sarah, Thanks for great review. Zachary is an awesome team member. Thank you for your business!

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