All About Bugs Pest & Termite Control

Provider response

Thank you so much for sharing this wonderful review! We’re delighted to hear how much you enjoyed working with Austin. His clear communication, professionalism, and genuine care for our customers are qualities we value deeply, and it means a lot to see them recognized. We’ll be sure to pass along your kind words. Thank you for trusting All About Bugs — we’re grateful for the opportunity to serve you!

Provider response

Thank you so much, Jeremy, for your kind words! We’re thrilled to hear that Steven made such a positive impact—he truly embodies the heart of our team with his compassion and integrity. It means the world to us that you’d recommend All About Bugs so highly. We’re always here to help, and we’re grateful for the opportunity to serve you!

Provider response

April, thank you for your kind words and the 5-star rating. We are honored that you would recommend us. We look forward to serving you again in the future.<br>

Provider response

Mary,<br>Thank you so much for your kind and thoughtful review. Your words—highly impressed, very professional, and kind—truly mean the world to our All About Bugs team. We take pride in making sure every visit is informative and reassuring, and we're thrilled that Justin's care and communication made such a strong impression. Your recommendation brightened our day, and we look forward to serving you again whenever you need us.<br>Warmly,<br>The All About Bugs Team<br>

Provider response

Sharice,<br>Thank you so much for the fantastic review! We're thrilled to hear that our detailed reporting made a real difference with your Airbnb claim. Providing thorough documentation to support proactive hosts like you is exactly why we do what we do. We’re grateful for your trust and look forward to continuing to protect what matters most to you!

Provider response

Thank you so much, Mike, for your amazing review! We're truly grateful for your continued trust and loyalty over the years. It's our goal to provide reliable, professional, and courteous service every time, and it's wonderful to hear that we've met your expectations. Your recommendation means the world to us, and we're delighted to have you as a valued client of All About Bugs. Thank you again for your support—we look forward to serving you for many more years to come!

Provider response

Julie,<br>Thank you so much for your glowing 5-star review! 🌟 We're thrilled to hear that our team has been able to go above and beyond in taking care of your place. Consistent maintenance is indeed key to keeping bugs at bay, and we're delighted that your guests have had a bug-free experience. Your kind words mean the world to us, and we'll be sure to share them with our hardworking team. If you ever need anything else, please don't hesitate to reach out. We look forward to continuing to provide top-notch service for you!<br><br>Best regards, <br>The All About Bugs Pest and Termite Control Team

Provider response

Dear Mr. Dunkin,<br><br>I am writing to address your recent review of our services at All About Bugs Pest Control. Based on our extensive communications, text messages, and six months of emailed technician reports complete with photos, it’s evident there is a misunderstanding regarding our agreement and the nature of our services.<br> <br>Throughout our service period, we provided detailed monthly technician reports that included photographs highlighting cleanliness and exclusion issues at your property. These reports clearly indicated the necessary remediation actions required to effectively manage pest control. Unfortunately, none of these remediation steps were taken on your end.<br> <br>Our records show numerous attempts by our administrative team to assist you and clarify any doubts you had. Despite our efforts to communicate and resolve these issues, you chose to terminate our services.<br> <br>While we respect your decision to move in a different direction, it’s important to clarify that your review of our company, service, and staff does not reflect the reality of the situation. Your assessment is unfair and unwarranted, as the core issues were not within our control and were due to the unaddressed exclusion problems on your property.<br> <br>Thank you for the opportunity to serve you and your property. We pride ourselves on our integrity, trust, and excellent customer service, which is evident in the detailed documentation and consistent communication we provided.<br> <br>Best regards, Jimmie Murphy Owner, All About Bugs Pest Control

Provider response

Amanda, thank you for taking the time to share your positive experience with All About Bugs. We're thrilled to hear that our services met your expectations and that we provided informative and budget-friendly solutions. We appreciate your trust in All About Bugs and are committed to continuing to provide efficient and affordable pest control services.

Provider response

David,<br><br>Thank you for taking the time to share your positive experience with All About Bugs. We're delighted to hear that our services, as well as our team, have exceeded your expectations. Your feedback is greatly appreciated and we're thrilled to know that you're satisfied with our pest control solutions for both your business and personal residence. We're committed to providing top-notch service and are always ready to answer any questions you may have. Thank you for your trust in us, your glowing recommendation, and the 5-star review.

Provider response

Joy, <br><br>Thank you for taking the time to share your positive feedback about All About Bugs TN's services. We're thrilled to hear that our team's efforts have exceeded your expectations, from managing your guest calendar to maintaining a pest-free environment. <br><br>Your satisfaction is our top priority, and we appreciate your 5-Star review. We look forward to continuing to serve you with the same level of dedication and care.<br><br>May your days always be Pest-Free!

Provider response

Thank you, Donna for sharing the positive review about All About Bugs TN. We're thrilled to hear that our team is providing excellent service, keeping your cabin pest-free, and swiftly addressing your needs. Your satisfaction is our top priority.

Provider response

😊 Toni,<br>Thank you so much for your kind words! We’re thrilled to hear that you’re satisfied with our service and pest-free. Your support means a lot to us. If you ever need anything, we’re just a call away!<br><br>

Provider response

Kat, thank you for your kind words and feedback about our pest technicians who periodically service your property. Our goal is to give professional attention to all our customers. We appreciate that you took the time to share your experience with our online community.

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And you're awesome to post such a friendly review about our All About Bugs TN Team. Thank you!

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Thank you, Dianne, for being such a loyal customer. We appreciate you taking the time to give us a 5-star review and sharing it with our online community. We look forward to serving you for years to come.

Provider response

Hello Keth,<br><br>As the owner of All About Bugs TN Pest Control, I am deeply sorry to hear about the dangerous experience you had with one of our drivers on 08/03/23. Safety is our utmost priority, and I want to assure you that we take incidents like this very seriously. I appreciate you bringing this matter to our attention.<br><br>We are currently investigating the incident. Reckless driving is not tolerated within our company, and appropriate action will be taken to address this situation.<br><br>Please know that we are committed to ensuring the safety of our customers and the community. We will take all necessary steps to prevent similar incidents in the future. I assure you that this incident does not reflect the values and standards we uphold at our company.<br> <br>If you have any other concerns or questions, please feel free to reach out to us at (865) 453-5574 <br><br>Once again, I apologize for the distressing experience you had.<br><br>Sincerely,<br>Jimmie Murphy, Owner<br>All About Bugs TN

Provider response

Our staff did try to connect with you on several occasions to make an appointment. Appointments are necessary. We will not come to a home or property unannounced.<br><br>Servicing our customers with the highest respect and courtesy is our top priority. Upon receiving your review, we accept it as an opportunity to reach out to you once more so that we can make an agreeable resolution as quickly as possible.<br><br>We are committed to earning your trust. Give our office a call at (865) 453-5574 and set an appointment. Once you experience our services, you will see why our satisfied customers give us a 5-star rating every time.