Provider profile

Orkin

4.6 stars from 2,013 customer reviews · 1126 Silstar Rd, West Columbia, SC 29170

  • 4.6 out of 5 stars
  • 2,013 customer reviews
  • West Columbia, South Carolina
  • Open 7 days, Early hours, Evening hours
4.6
Rating
2,013
Reviews
Yes
Claimed
Yes
Website

About this provider in West Columbia

With over 120 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offer

Pests handledmicerodentsmoles
Praised forprofessional
Methodsthe treatment they didprofessional
Safetysafety

Rating breakdown from customer reviews

4.6

2,013 reviews

5
1,696
4
141
3
42
2
33
1
101

Customer reviews for Orkin

MM

Melissa M

1y ago

UPDATE: Had to cancel services after 3 short months. Customer service expectations and communication was not there. Had issues with scheduling , getting answers, management would not return phone calls and now regretting paying $8000 for attic restoration, they used broken equipment per the tech that was out there. When canceling services I was told I was going to receive a phone call... 3 weeks later still waiting. Everything has been great from beginning the new customer process to custom

Provider response

We're overjoyed to hear about your positive experience with our services. Thank you Melissa for choosing Orkin for your pest control needs!

KS

Kelsey Spears

10mo ago

Update: Not only do we STILL have the same problem ONE YEAR later, we called to cancel our monthly service because we were tired of paying them money to do something we can do better ourselves and turns out they did not actually cancel our service. Instead we had to call back AGAIN once we realized we were still being charged by them. We have wasted so much money on this company, do NOT hire them for anything. One star is too many. This is the most unprofessional and frustrating company I've ev

Provider response

Hi Kelsey <br>we would like to apologize for your recent experience. We take pride in being the best we can be and really hope that every customer is treated like family. We want to make this right - call us at (803) 638-7422 and we can talk about making it up to you.<br>

KM

Kristina McCullough

1y ago

After having Orkin for a while, I'm editing my review to reflect the predatory lending practices that I experienced with this company. I had a mice infestation that definitely needed to be fixed. Joe and Mark (inspectors) came to my house and told me all about the work that needed to be done on my house. I was agreeable to financing the work. However, I was never allowed to look at the terms of the financing before the work was done so I'm stuck with an 18% interest loan that I would have never

Provider response

Hi Kristina,<br>Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience at Orkin. So happy to hear that our commitment was clear with you! <br>

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Treatment and cost guides before you call

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