Walker Pest Management - Pest Control & Exterminator Services
Verified1306 Asheville Hwy, Spartanburg, SC 29303
Open 5 days/week
About Walker Pest Management - Pest Control & Exterminator Services
We are a family owned pest control company that prides itself in the highest quality products and services in the industry. We specialize in residential pest control for mice, rats, cockroaches, spiders, crickets, earwigs, centipedes, millipedes, silverfish, wasps, yellow jackets, hornets, carpenter bees, stink bugs, termites, bed bugs and more. We offer a full range of commercial pest control services as well.
Rating Breakdown
4.9
★★★★★98 reviews
Customer Reviews (24)
Had a great experience with Walker pest management thanks to Justin Anderson. Great customer service
Response from Walker Pest Management - Pest Control & Exterminator Services
Justin is an expert at what he does, and we are glad to have him on the team. Thanks for letting us help keep your home pest free!
Response from Walker Pest Management - Pest Control & Exterminator Services
We're glad that our team was able to help. Thanks for the great review!
Jeremy was great! he's always on time and gets everything done right. goes above and beyond. great service from Walker and glad Jeremy is assigned to our area.
Response from Walker Pest Management - Pest Control & Exterminator Services
Thanks for letting our team help keep your home pest free! We want all of our services to provide exceptional services, and we're glad that we've been able to help!
Great service and always on time!, Jeremy got into every little space and really made sure we get no unwanted guests around in the house
Response from Walker Pest Management - Pest Control & Exterminator Services
We always want to make sure that our service is punctual and helpful. Thanks for letting us take care of all of your pest control needs!
The office was so incredibly nice and accommodating and got someone out to us quickly. They were very friendly, professional and trustworthy. I will never call anyone else when I need help with pests! Thank you!
Response from Walker Pest Management - Pest Control & Exterminator Services
Thank you so much for your kind review! Our team always strives to provide helpful service from start to finish, and we're glad to hear that they were able to help. We're glad to hear that our team has been able to keep your home pest free!
Great service!! I have used walker for my home and my business for years. I highly recommend them. Ben and Wade are awesome!!!
Response from Walker Pest Management - Pest Control & Exterminator Services
Thank you for your kind words! Ben and Wade are fantastic at what they do. We're so thankful to have them both on the team. Thanks for letting the team take care of all of your pest problems!
I would NOT recommend them unless you want your money stold out of your bank account,then when you call about it the response you get is the computer charged when it wasn't supposed to. Then they send a text message saying you need to settle you bill like they done more than the initial visit for $150 the follow up was supposed to be included in the initial visit for $150 but they keep running my debit card till I had to close my bank account I guess have to get a lawyer to get my money back then what ever else he needs to do
Response from Walker Pest Management - Pest Control & Exterminator Services
Thank you for taking the time to share your feedback. We appreciate your comments, and we’re sorry if there was any confusion regarding the yearlong agreement. We always strive to make sure our customers understand what their cost will be and when payment is due; however, we can understand this is occasionally misunderstood. We can confirm there weren't any incorrect charges, and one of our managers was able to send you copies of the agreement for your records. One of our managers reached out previously to resolve this for you. If there is anything we can do, please let us know.
OMG Best pest management companny in the upstate and possibly beyond. Lucas was like my personal pest management consultant, going above and beyond the call of duty. He came to my house several times often w little or short notice from me to check moisture readings under my house. He is awesome and Walker is lucky to have such a dedicated employee!
Response from Walker Pest Management - Pest Control & Exterminator Services
Thanks Camille. Lucas is fantastic! I’ll be sure to pass this along to him!
Drew was on time, super helpful and not a pushy salesman like we’re used to getting in the neighborhood. Will definitely use them again!
Response from Walker Pest Management - Pest Control & Exterminator Services
Thank you so much for the review! Drew is awesome and we will be sure to share this with him. Thank you for letting us serve you!
Response from Walker Pest Management - Pest Control & Exterminator Services
Thanks Samantha!
We have 7 kids. 13 to 6 and one on the way. The roaches got out of control nothing was working. They are German roaches a very hard roach to get rid of. We was already to get rid of the roaches I already had a quote price of $150 may go up a little but not much I was told. The Walker's man showed up on time very nice very well put together. Done his inspection and informed us that it was going to be $350 that they have moved from room to room and it was going to take more work etc... We don't have $350 just to be passing out. so considering that they are a family owned business maybe they would understand seven children and a baby on the way that we just don't have $350 sitting around. If he could please split my payments $150 one week $150 the next week. I was told that they couldn't do it because running the card cost $5 every time they slide it through their machine so they couldn't split the payments for me. I then told them that I would pay the $10 it was going to cost them but still they couldn't help a lower class family out.
Response from Walker Pest Management - Pest Control & Exterminator Services
Jennifer, I don't see you in our system, but your situation sounds tough regardless. I have six children myself and grew up in a trailer park when I was young, so I can understand exactly what it's like to not have enough money for food and diapers. I hope you understand we have certain policies in place to protect us from people who simply don't pay us for the services after we have taken care of their issues. If you have ever run your own business, you would understand why this is necessary. I don't believe we deserve the two stars you gave us, but I can understand how this situation could be frustrating for you. I hope you can find the help you need, even if it's one of our competitors.
Response from Walker Pest Management - Pest Control & Exterminator Services
Thanks for the 5 stars Darleen!
We have used Walker for quite sometime now. We have always had great service! Dan is our representative and have always been pleased with him workmanship in treating our home!
Response from Walker Pest Management - Pest Control & Exterminator Services
Thanks Amanda! We appreciate the 5 star review and the kind words. I will pass the info on to Dan's supervisor.
As of right now, it's pending. Having some issues. Want them to have a chance to figure something out to fix the issues and then I will update my review. But I can't say enough about the people that I've encountered from the office to Dan coming out for spraying. Some of the absolute nicest people you could ever meet. And I have appreciated everything they have done so far. My hopes is that things get under control quickly and we continue to do business together.
Response from Walker Pest Management - Pest Control & Exterminator Services
Hi F BM,<br>I'm not sure who you are based on your username here. Thank you so much for complimenting our people. We really do have a great team here!! Obviously, we want to be the best pest control company in Spartanburg SC, so if there is something going on at your home or business, all you need to do is give us a call or text at 864-603-1404. You can also email us at info@walkerpestmanagement.com, or live chat through our website. One of our team will be happy to assist you and get someone out right away if any problems continue. I feel confident we can get your pest issues under control, but some pests do take a little time and sometimes, a few follow ups. I hope you will give us a chance and update the review to 5 stars once everything is under control. Thanks so much for letting us know what's going on.
Response from Walker Pest Management - Pest Control & Exterminator Services
Hi Cynthia,<br>Thank you so much for the 5 stars!! We hope we can continue to be the best pest control company in the Spartanburg and upstate areas.
We unfortunately inherited a house that hadn’t been treated in a while, and very slowly over time, we ended up with a BIG (as in large) roach problem. I am horrified when I see one, and I was seeing them almost every day. We had already used Walker for termite protection (they were recommended by a Greenville native) so I asked them for help with this HORRIBLE problem. It took a few visits, but they have totally eradicated the issue. They even obliged when I asked them to use some growth inhibitors to be extra sure our problem will go away. I am SOOOOO happy. I was about to sell my house and move! And they’ve been on time always, and so pleasant to be around.
Response from Walker Pest Management - Pest Control & Exterminator Services
Hi Dawn,<br>Thank you so much for the great review! I can totally relate to the mental and emotional strain a pest problem brings. I am so happy that Chris and Adam were able to get things under control for you. If anything flares up or there are any other issues, just give us a call or text and we'll get back out right away. Thanks again Dawn!
Absolutely would recommend Walker Pest Management to anyone who was quality service. Always on time and very professional. Drew always does a thorough job each and every time and often goes above and beyond. Thanks for the great service!
Response from Walker Pest Management - Pest Control & Exterminator Services
Hi Michelle,<br>Thank you so much for the kind words! You are right, Drew is one of the best! He's been with us for several years and really takes his time to do the job right. If you ever have any issues, just give us a call and we'll take care of it right away. Thanks again Michelle!
Did a great job for me
Response from Walker Pest Management - Pest Control & Exterminator Services
Thank you David! We love the 5 star review!!
Response from Walker Pest Management - Pest Control & Exterminator Services
Thank you so much Kimberly! I'm so glad our team got the 5 stars!!
My Techncian Buddy was not only on time but contacted me to come 45 min earlier which was great. He was kind, courteous and professional. Treated My home inside, outside, and underneath in the crawlspace. He was completed in less than an hour. I feel I got the protection and service I was looking for and wont hesitate to call them again if/when needed. Thanks Buddy and Walker Pest Management!
Very professional, I would recommend them to anyone
Response from Walker Pest Management - Pest Control & Exterminator Services
Thanks so much Victoria! I'm sorry we missed responding to your review when you made it. If you have any suggestions on how we can get that fifth star just let us know.
Thank you Walker Pest Management for taking care of our home and my parents home. They have been excellent to work with for scheduling, even when we are hard to reach they have been able to text or email which is so convenient for us. Both of our houses are pest free and the technicians that come out are amazing, thoughtful, and knowledgeable in their field. They are always happy to answer questions we have. On the off occasion we have a problem between visits they are quick to get back out and address the situation quickly. We recommend Walker Pest to anyone looking for a quality, trustworthy pest control service.
Response from Walker Pest Management - Pest Control & Exterminator Services
Thanks for the 5 star review Jim. Let us know if there is anything else we can help with.
Not sure who young man in charge of scheduling is, but you need to get the female back. This guy is not very helpful or accomodating to peoples schedules. Hopefully the next company I choose they will be a little more helpful.
Response from Walker Pest Management - Pest Control & Exterminator Services
Hi Robert,<br>I am not sure who you are from the profile name, so I am unable to verify if you are our client. This doesn't sound like something our company would do at all. Our customer service reps bend over backward to find time slots that work for our clients. Sometimes that can be difficult if our clients demand service times that simply aren't available, like weekends, for instance. If you are one of our clients, I hope you will reach out to our office and ask to speak with a manager so we can look into your account further and see what may need to be improved. I can't tell you how important good customer care is to our company and our people. I hope this message helps.
Contact Information
Phone
+1864-585-8782Address
1306 Asheville Hwy, Spartanburg, SC 29303
Website
walkerpestmanagement.comHours
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