Provider profile

Rocket Pest Control

4.8 stars from 624 customer reviews · 1 Real Est Wy, Spartanburg, SC 29302

  • 4.8 out of 5 stars
  • 624 customer reviews
  • Spartanburg, South Carolina
  • Open 6 days/week
4.8
Rating
624
Reviews
Yes
Claimed
Yes
Website

About this provider in Spartanburg

We believe in coming together to create solutions. Which is why we’ve rounded up a family of brands with a long history of being the best of the best to solve a problem: How can we make getting rid of pests as easy as possible? The answer is simple: by putting people first. This means designing our

Pests handledanimalsstink bugssquirrelstermites
Praised forprofessional
Methodsrocket pest controlmonthly scheduled mosquito treatment
Safetymy children

Rating breakdown from customer reviews

4.8

624 reviews

5
580
4
7
3
2
2
5
1
30

Customer reviews for Rocket Pest Control

TM

Tyler Meuter

6mo ago

We paid for not one, but TWO exclusion services and yet there are still squirrels in my attic. They refuse to do anything about it because they want us to pay an additional fee monthly to check traps, but since these exclusions were many months ago, there shouldn't be anything in the traps. The point of exclusion is to prevent animals from entering the home and they did not do their job and don't care that we told them they weren't successful. Additionally, I was told that the regional service

Provider response

Hi Tyler, we’re sorry to hear about your experience. Thank you for the opportunity to continue to address this issue. Our Service Manager has been in touch with you. We scheduled a completed appointment on 2/13 and another follow-up appointment for 2/17 is already booked. We take customer service se

CW

Cynthia Wells

7mo ago

The issue i had with Rocket was I ask them to call me to make arrangements to come to the house. Some time they will some time they want . I went on vacation they text me the day they want come to the i told them I was outta town, they still came by and did the outside. Against my word !! and they want to charge me ,I told them I was outta town and text them don't do the service but they still sprayed the outside. The customer service is not good at all . The service technician they

Provider response

Hi Cynthia Wells, we appreciate you taking the time to share your concerns. It sounds like we didn’t meet the expectations we set for ourselves, and we’d love to make that right. We’ll attempt to reach out to you, and if you’re able to call our office, we’d really value the chance to connect.

JR

Juan Rodriguez

9mo ago

Update 11/17/25:HERE WE GO AGAIN...I WAS CONVINCED TO GET ROCKET PEST CONTROL ONE MORE CHANCE AND AGAINST MY BETTER JUDGEMENT I GAVE IN...NOTHING CHANGED. NO CALL TO CONFIRM THAT SOMEONE WILL BE HOME...JUST SHOWED UP AND SCARED MY CHILDREN AND NOW I WAS TOLD I HAVE TO WAIT FOR A BRANCH MANAGER TO CALL ME BACK IN ORDER TO CANCEL???? Update 8/7/25: A year later and I continue to have issues with schedules not being adhered to, having technicians message me that they are on the way without even ge

Provider response

Hi Juan Rodriguez, we appreciate your feedback and want to make sure your concerns are addressed. This isn’t the experience we want for our customers. We’ll attempt to reach out to you, and if you’re able to call our office, we’d be grateful for the opportunity to make things right.

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Treatment and cost guides before you call

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