About this provider in Greer
PinPoint Pest Solutions is a locally owned pest control company specializing in home, outdoor, mosquito, and termite pest protection.
Rating breakdown from customer reviews
4.8
166 reviews
Customer reviews for PinPoint Pest Solutions
Carmino Zannini
Great service.
Debra Andrews
Prompt. Thorough. Friendly. Asked if there were any other needs. Highly recommend.
Isabel De Deus
Pinpoint Pest Solutions does an excellent job. They arrive promptly and respond to all your needs. Shaun in particular alerted us to a termite problem in our garage in we are very grateful!!
Dianne Davis
Always reliable! Always courteous! Always thorough! Thank you!
Amber Giles
My technician, Sean, was very kind, informative, professional, and efficient. He was very thorough and made sure everything was to my satisfaction. Great job! Thank you for the service you gave today.
Kerri Hopkins
This company has been Treating our home for a couple years now. They are easy to work with, accommodating with our schedule, and do a terrific job!
Nashunda Squier
Brent listened to my concerns, asked follow-up questions, inspected and treated areas well. I love having him as my technician.
Cecilia Cortes
Very serious company, thank you
Inez Jones
I’ve been using Pinpoint Pest Solutions almost 3 years and absolutely love them! Very seldom do I have an unwanted creature show up! Best pest control company I’ve ever used! Mr. Brent came out today, he is such a nice guy! Don’t waste money with other companies, call PinPoint!!
Provider response
Thank you so much Inez, we appreciate you!<br>
Steve Thraikille
Great company. Haven’t had issues with mosquitos since using them.
PT Rogers
We've had nothing but GREAT SERVICE from these! HIGHLY RECOMMEND!
Andrew Sharp
Great company. Technicians are very helpful and friendly. Quick to fix any issues.
Grayson Norville
Have been with them for 6 months and could not be more pleased. I always speak with a young lad named Kaelin who is super knowledgeable and very nice. Highly recommend!
Mary Arthurs
Very kind and professional! We’ve been using PinPoint for years and love the quality of their products! Their newest product for mosquitos gets the job done! Love not being eaten up! Richard is kind and very good at explaining what he will be doing when he’s there to complete a service. I love that they call and don’t ring the doorbell!
Debbie
Pinpoint has outstanding customer service and response time. I have a quarterly home service plan, and the treatments are very effective. On the rare occasions that I get some extra activity with ants/ palmetto bugs in the summer, all I do is a make call and they are at my house with an extra treatment within 24-36 hours. Highly recommend!!
LL
The quality of treatments isn't supreme
Ashley B
Stop buying people’s cellphone numbers…..
Provider response
Ashley, thank you for taking time to share your concerns with us. We want to clarify that we do not engage in purchasing phone numbers. Your privacy is important to us. If you have any specific concerns, please feel free to call our office at 864-334-3412 so we can address them promptly.
Randy Young
Used them as an add-on to Weedman Lawncontrol for 2022. Overpriced and didn't help with mosquito control. It was never communicated that this was a sister service that would need to be cancelled separately from Weedman. There was never any communication regarding auto-renewal. Nothing was ever signed or agreed. They came out and sprayed without my authorization and charged my credit card they had on file. I was refused a refund when calling them since they sent me a text message saying they were coming and that is all they need to charge. Very poor ethics for an overpriced service. Will be letting all of my contacts know to stay clear of this company.
Michael Norton
PinPoint Pest Solutions completed the Termite and Moisture inspection on a house that I purchased. The inspection showed no termite or moisture issues. Just days after closing...I had a few crawlspace inspectors out at the house to give quotes on replacing the liner. Every single inspector identified significant amounts of mold that PinPoint Pest Solutions missed. I would have requested that the mold be remediated and corrected if they would have identified the issues properly. They did offer to remediate the mold but it did not include removing the insulation. This would have rendered the remediation pointless. Now I have to spend 10K+ to get the mold removed and mitigation installed because of the poor inspection. I do not recommend PinPoint Pest Solutions and I'd question any inspection they perform.
Beth Kelley Fann
Don’t appreciate door to door, it’s posted in my neighborhood that it’s not allowed. HOA sent out alert that this company in particular may be a scam and to call non-emergency police line if they return.
Provider response
Hello Beth, we appreciate the feedback. It is not our goal to create frustration or unease in our community. Over the last 15+ years, we have found that door-to-door communication has been an effective tool in growing our businesses. We can assure you that we are not a scam and have thousands of customers local to our Upstate area and excellent service reviews. In addition, our team has communicated with local law enforcement and other advisors to ensure that our marketing efforts comply with local, state, and federal laws.
Karen Rogers
Ended up canceling my service and going with another exterminating company. With this one we were still getting bugs that they were exterminating for. I couldn’t justify paying for a service that wasn’t meeting our needs.
Provider response
Hi Karen, I understand you were dissatisfied with the results on your property. After looking into your account, I see that there were some insect concerns outside of the program of which you were on. We have multiple service types and unfortunately when it comes to pest control it’s hard to have a “one size fits all” program. We are happy to assess any insect concern and develop a Specialty Service that enables us to treat the property the right way to control the insect of concern.<br><br>We also have free service calls for all of our programs that cover any insects that are guaranteed. Unfortunately I don’t have any record of doing a service call on your property to help rectify any concerns you were having.<br><br>We take a lot of pride in our work and aim to satisfy every customer. I will be having our customer manager reach out as soon as possible to hear any concerns and clarify any questions. Thank you for your business.
Brittany Hardin
The customer service is always great and they are very punctual. However they have been treating my home for a few months or so and the issue we have had is not going away. The issue at hand seems to be getting worse no matter what we do or how many times they come out. They just recently came out and completely fogged or bombed our house and it literally did nothing to even remotely take care of the issue. Like i said that customer service is always great but being made promises like paying so much money to take the treatments to the extreme and it not working at all just kinda puts a sour taste in my mouth.
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Treatment and cost guides before you call
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