About this provider in Providence
PEST CONTROL SERVICES FOR HOMES & BUSINESSES
Rating breakdown from customer reviews
4.8
1,987 reviews
Customer reviews for Big Blue Bug Solutions
Wendy
Aaron was great. Punctual and knew his bugs.
Jody White
Matt F was great! He explained everything before he did the work, and gave us a number of options. We really appreciated him and his work.
Kayla Victoria
Matt F was fantastic! He came out on time, explained everything to us. Took his time and answered all our questions. Impeccable service!
Glenn Dioguardi
Aaron was amazing, we had some carpenter ants in the home and he treated everywhere and examined all the hidden places for evidence of more ants. He also did our regular service and checked/changed our ant bait stations. Aaron was very professional and a pleasure to work with.
Chris Mello
I used Big Blue Bug several times in the past with zero issues. Matt came to my house today to treat for our ant problem. He was on time, courteous and very helpful. I recommend and will definitely continue using this company.
Provider response
Thanks for sharing the Big Blue Bug love, Chris!
Brent W
I had a great experience with Matt F and Tom W! Very professional and knowledgeable about pest control! Another great experience with Dominic
Provider response
Thanks for sharing the Big Blue Bug love, Brent!
Sam Daniel
Matt F was great to work with. He was professional, and informative and got the job done! Thanks Matt!!
Provider response
Thanks for sharing the buzz about Matt, Sam!
Jeanne Bent
Aaron was professional and courteous. Jean B
Provider response
Thanks for sharing the buzz about Aaron, Jean!
Susan Cocco
Aaron came to do a home inspection today. He has been here before and remembered where all the traps were. He was prompt, very polite and did the extra steps when rodent activity was found outside. He reported his findings and then went on his merry way. I would be happy to have him come every time!
Provider response
Thanks for sharing the buzz about Aaron, Susan.
John Conte
Michael, the technician, was outstanding, knowledgeable, efficient and personable. Eradicated a large wasp colony that had built a nest within the wall of the cellar and gas pipe entrance to the house. Covered by our maintenance contract for vermin and insects.
Provider response
We're happy to hear you had such a buzzworthy experience with Michael! Thanks for letting us know, John.
James McLaughlin
Great service experience. Came within the scheduled two hour window and Aaron was a complete professional.
Provider response
Thanks for sharing the buzz about Aaron, James!
Fred Uttley
Domenic provided excellent & thorough service. Hopefully he will service our home again.
Provider response
Thanks for sharing the buzz about Aaron, Fred!
Kevin Barbero
Brooke was here on time. She called beforehand and went about her work in a professional manner. Great service!
Provider response
Thanks for sharing the Big Blue Bug love, Kevin!
chris
We have been with Big Blue Bug for over 10 years and our experience has always been exceptional. Aaron who has been to our home many times for routine visits is very thorough and knowledgeable and willing to help when we have questions. But we have to give shoutouts to the whole team as they have always provided friendly service.
Provider response
Thanks for sharing the Big Blue Bug love, Chris!
Danielle Marino
Matt F was great, answered all my questions, personable, fab thanks!
Provider response
Thanks for sharing the Big Blue Bug love, Danielle!
Alice Marchessault
Aaron and Brook did a very complete and professional job. In addition they were very friendly and made it very easy to ask questions. I will need them to return to treat under my deck as well as retreat my Tenant's place. Thank you Big Bug for sending Aaron and Brook to my home.
Provider response
We're happy to hear that Aaron and Brook did a buzzworthy job! Thanks for letting us know, Alice.
Lauren Ruggieri
I’ve been using Big Blue Bug for a few years now, and I’ve always had a great experience. My home is in a very wooded area, and thanks to their service, I haven't had issues with rodents or bugs in the house since I moved in. Tatum was my service technician this visit, and she was fantastic—pleasant, kind, and very thorough. She took the time to explain everything and made sure the treatment was done carefully. It was also really nice to see a woman excelling in a field that’s traditionally been male-dominated. Awesome girl power! Highly recommend Big Blue Bug and Tatum!
Provider response
We're happy to hear that Aaron did a buzzworthy job! Thanks for letting us know, Lauren.
Nick Pascone
Matt f and Xavier were excellent and protect!
Provider response
Thanks for sharing the Big Blue Bug love, Nick!
Edward Rotmer
He did an excellent job
Provider response
Thanks for sharing the Big Blue Bug love, Edward!
Michelle McGreevy
Matt F. & Xavier were great! Very professional and explained what they were doing and what to expect.
Provider response
Thanks for sharing the Big Blue Bug love, Michelle!
Jeff H
Aaron provided great service today.
Provider response
Thanks for sharing the Big Blue Bug love, Jeff!
Angela Petrin
Matt F. & John M. inspected our home for spiders, insects, and rodents. They did a great job treating and baiting our home for the pests. Highly recommend!
Provider response
Thanks for sharing the Big Blue Bug love, Angela!
Al Ganem
Matt and Brooke were very helpful and friendly
Provider response
Thanks for sharing the Big Blue Bug love!
Sarah ONeil
It’s always a relief to see Aaron in particular, as his experienced, skillful and thorough visits to our home let us feel more comfortable and confident about the services. Thank you Aaron… and the Big Blue Bug team!
Provider response
Thanks for sharing the Big Blue Bug love, Sarah!
michelle macleod
Matt f and John m helped greatly today Thank you
Provider response
Thanks for sharing the Big Blue Bug love, Michelle!
David
Aaron tech #76 and his trainee arrived they were very attentive to what I was telling them. I informed him that I found a dead rat on the middle of my yard this morning. Aaron checked and revisited all the bait box’s as well checking the snap traps in the garage. He was very attentive to what I had to say and very knowledgeable. Aaron has been here before always polite and courteous.
Provider response
Thanks for sharing the Big Blue Bug love, David!
Ellen
Tatum was great. She was knowledgeable and personable.
Provider response
Thanks for sharing the Big Blue Bug love, Ellen!
Sudy Hernandez
Great service by Cory #98
Provider response
Thanks for sharing the Big Blue Bug love, Sudy!
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