Rating breakdown from customer reviews
4.8
386 reviews
Customer reviews for Mira Home
Brenda iannitti
Shannon is always very courteous and professional. He answers any questions I have.
Provider response
Thank you so much for your kind words and 5-star review! We’re thrilled to hear that Shannon continues to provide courteous, professional service and takes the time to answer all of your questions. Feedback like yours reminds us why we love what we do, and we look forward to continuing to protect your home!
Tonya & Bobby Alexander
The tech did an excellent job! He spoke with my husband prior to the pest control treatment to discuss the issues we'd like to make sure to address, before the season gets into full swing. We feel confident that we're on the right track with being able to control the pests that can tend to make our life miserable when trying to enjoy our backyard during the summer months.
Provider response
Thank you for your 5-star review! We’re thrilled to hear our Home Care Specialists provided excellent service. Our goal is to deliver quality care and protection for your home, and it’s wonderful to know we achieved that. We truly appreciate your trust in us!
Brian Goodlander
Timmy was excellent and attentive to my soecific meeds
Rose Martin
Christian was very professional and did a very good job 👏!!
Jonathan Landon
Timmy (the technician) is very friendly, professional, and knowledgeable. The team did a great job treating my residence. Highly recommend this company.
Janet Jones
Heath, with Mira Home, was timely, professional, and personable. He originally had the wrong address, but we had a good chuckle and no time was lost! He listened patiently and seemed interested in any concerns or questions that I had. He also sprayed and added glue traps as requested in my home and garage as well as outside treatment.
Provider response
Thank you so much for the 5 stars and for sharing your positive experience! Our Home Care Specialists take pride in providing thorough, reliable service at every visit, and your feedback means a lot to us. We truly appreciate your trust and look forward to continuing to care for your home!
Zane Marsh
The technician was very professional and took extra time to explain the treatment on my property.
Provider response
Thanks for the feedback and the 5-star rating! I'm glad our specialists provided the level of service you expected. We appreciate you trusting Mira Home to keep your house protected!
Cindy Bone
Timmy is wonderful at what he does! He is very professional and personable. We are very happy with the services he provides for us 😊
Karimov Akhmad
😡😡😡😡 3 time service all time Come and play not service not clean 20 min and 158$ charge This is not a service, this is a money grab.
Michael
Javorris with Mira Home performed our service and did a fantastic job. Showed up on time, was very courteous, attentive and executed his services well!
rick guba
Aggressive door to door sales that sell you on a 4 treatment plan. But it is a scam. They actually sign you up for a long term 18 month plan a 4 treatments a season. When you try to cancel they fight you and then after you finally get them to cancel your service they charge you a $289.00 cancelation fee. None of my pest issues where ever taken care of and I even have video from my ring camera where I was charged for the 159.00 visit and the tech did not even perform any services. Stay away from them.....
Provider response
Thank you for sharing your feedback. At Mira Home, we prioritize transparency, which is why all terms, including the 18-month service commitment and the applicable early termination fees, are clearly outlined in the signed service agreement provided to every customer at the time of enrollment. Our records indicate that your account was closed per your request and the standard contractual fee was applied to finalize the dissolution of the agreement. Regarding your concerns about service efficacy and the specific visit mentioned, we take these matters seriously and have archived your account notes for internal review. We wish you the best in your future home care needs.
Melisa Bock
He was very helpful and answered my questions in a professional manner. He seemed kind hearted which is always a plus when dealing with customers, especially if he has an irate customer . Thanks
Provider response
Thank you for sharing your positive experience and for the 5 stars! Our Home Care Specialists strive to provide reliable, detailed service at every visit, and your feedback lets us know we’re on the right track. We look forward to continuing to care for your home!
Bryce gorsuch
Christian came with his teammate and did a great job ridding my home of pests. Love this service.
Provider response
Thanks for the feedback and the 5-star rating! I'm glad our specialists provided the level of service you expected. We appreciate you trusting Mira Home to keep your house protected!
Susan Rayle
Shannon Jackson from Mira Pest Control does an Excellent job. He is on time, knowledgeable and friendly. His ability to resolve infestations and follow up ensures the issues stay solved.
Provider response
Thank you for your 5-star review! We’re thrilled to hear our Home Care Specialists provided excellent service. Our goal is to deliver quality care and protection for your home, and it’s wonderful to know we achieved that. We truly appreciate your trust in us!
David Ruiz
Timmy came to my home for my Pest Control. He did an amazing job. Thank you.!
Provider response
Thank you so much for your 5-star review! We’re glad to hear our Home Care Specialists provided you with great service. Our team works hard to make sure your home is well-protected and cared for, and it means a lot to know we met your expectations. We look forward to serving you again!
Corey Bowling
Brian came out and did a great job! Very informative and understanding. Would recommend!
Provider response
Thank you for your 5-star review! We’re thrilled to hear Brian provided such informative and understanding service. Our Home Care Specialists strive to deliver reliable, detailed care at every visit, and your feedback lets us know we’re on the right track. We truly appreciate your trust and look forward to continuing to care for your home!
Chris Potter
I have found that Mira Home employees are very thorough in their work. The service person, Shannon was a very good listener was and genuinely helpful and kind. When Mira Home first came to us we were surprised how many dead bugs were on the front and back porches after their treatment. Also I don’t worry because they use the safest of the solutions. He actually made friends with my barky and often anxious dog as we walked around our home. Best customer service I have had in some time! I don’t mind waking up early at 8:00 am on a Saturday, because the service is excellent and having Mira Home in our house makes such a difference!
Provider response
Thank you for your 5-star review! We’re thrilled to hear our Home Care Specialist provided such thorough and attentive service, listened to your concerns, and even made friends with your dog while working around your home. It’s wonderful to know you feel confident in the safety of the solutions we use and that you’ve had a positive customer service experience. Our goal is to deliver quality care and protection for your home, and we truly appreciate your trust in us!
William Sebastien
Used Mira homes for about 10 months, but I was very dissatisfied with their service. I was still seeing bugs the whole time Mira Home was coming to spray. I would not recommend them to anyone.
Provider response
Dear William, <br><br>Thank you for taking the time to share your feedback. I'm truly sorry to hear about your experience and that our services did not meet your expectations. <br><br>We strive to provide effective pest control solutions, and it’s concerning to hear that you continued to see bugs during your treatment period. <br><br>We would love the opportunity to address your concerns directly and see how we can make this right for you. Please feel free to reach out to us at your convenience, so we can discuss your situation further and explore potential solutions. <br><br>Thank you again for your feedback, and we hope to hear from you soon. <br><br>Best regards, <br>Mira Home
Connar Davis
This company sent multiple salemen out to my house on multiple days despite me saying I did not want service. After holding me outside for 30 minutes they said they would do 1 free service to see if I liked it and then I could decide if I wanted to continue. The salesmen lied and after I signed told me I had just signed up for 18 months of service either 369$ cancelation fee. Do not accept a free service if you do not want the pest control. The customer service will not help if it's past 3 days from the initial customer service window. No higher up outside of the account manager will talk to you I tried, and they will assume you're lying if you say what the salemen do. If you need pest control look at another review as I can not speak to the effectiveness of their service but if the salesmen come, do not agree to a service if you do not want an extended contract they refuse to let you out of. Edit: we have more bugs than ever and my wife just stepped on a wasp in our kitchen. This service doesn't work and it's run in a shady way to force you into long term deals. Avoid this company
Provider response
Thank you for your feedback. We sincerely apologize for the frustration you experienced when trying to cancel your service. While our agreements do include an early termination fee, you should never feel pressured or disrespected in the process. Your concerns are being taken seriously and shared with our management team for review and additional training. If you’d be open to a quick conversation, please reach us at (833) 777-6472 or support@mirapest.com so we can address this more personally.
Max M.
I had an extremely disappointing experience with MIRA HOME Pest Control. A door-to-door salesperson approached me at my home and offered pest control services. I agreed under the clear understanding that I would only be charged on a seasonal basis (every four months). However, after the very first visit, I noticed that they began charging me again the very next month, despite the fact that no one came to perform any service. When I confronted the company, they claimed it was a “system error” and admitted it was their mistake. To me, this excuse was unprofessional and suspicious. It appears that their practice is to repeatedly charge clients for services not rendered, hoping the client won’t notice. This is not only unethical but also feels deceptive, greedy, and highly untrustworthy. I chose to support what I thought was a local small business, but instead I was met with dishonesty and a complete lack of professionalism. Based on my experience, I will never use MIRA HOME Pest Control again, and I strongly advise others to avoid doing business with them.
Provider response
We’re so sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide. We’d like the chance to review your account and work toward a resolution. Please contact us at (833) 777-6472 or support@mirapest.com so we can assist you directly.<br>
Cassaundra Freeman
Do not use! I specifically requested help with chiggers and we have seen 0 improvement after months of trying them. When we called and canceled they then offered to lower our bill or hit us with a cancellation fee. This company is a scam.
Provider response
Thank you for taking the time to share your experience. We’re very sorry to hear that you didn’t see the results you expected and that your cancellation process felt frustrating. That’s certainly not the impression we want to leave. While the treatments certainly can help with chiggers, total elimination of chiggers can be unlikely due to their size and the conditions of the property treated. We take feedback like this seriously however, and would like the opportunity to review what happened in more detail. Please feel free to reach out to us directly at 833-777-6472 or support@mirapest.com so we can better understand your situation and address your concerns.
Mo H
It's a scam company, they only want your money. Sales guy lies to get you signed up, when you figure it out they hit you with their cancelation fee $300, what honest business that charge cancelation fee when you don't like the service. I asked to clean my basement and drop sealing from webs sales guy said yes they do that. when the technician arrived he said they don't do that and the sales guy shouldn't say so. When I called to cancel the service they charged me cancelation fee even after they lied about their service. I would rate them to -5 not even 1. Be careful and don't rust sales guy. They only want your money. don't get fouled by the good rates, they force you to write one to get a discount.
Provider response
Thank you for sharing your experience. We’re genuinely sorry to hear about the confusion and frustration you’ve described. It’s always our goal to provide clear and accurate information upfront, and we regret that this wasn’t your experience. We are addressing this internally to make sure our team communicates our services accurately and sets proper expectations. We are looking into this for you and will be reaching out asap. If you’d be open to a conversation, we’d appreciate the opportunity to discuss your situation further and work toward a resolution. Please feel free to reach out to us at (833) 777-6472 or support@mirapest.com.
Marianne Gibbs
Can’t read the no soliciting signs. Told the sales guy no so many times and kept pushing. He was going to sign me up without me saying yes. I stopped him mid sign up and said “I’m not signing up”. He wasn’t taking no for an answer.
Provider response
Thank you for sharing this experience. We sincerely apologize that you were put in such an uncomfortable situation. A sales interaction should never feel pushy or disrespectful. We truly appreciate you letting us know so we can ensure it’s addressed. If you’d be open, please contact us at 833-777-6472 or support@mirapest.com with any additional details so we can follow up properly.
Kyle Belman
TERRIBLE experience with Mira Home. I was approached by a young kid named Dylan in my driveway while arriving home from work and immediately started with this pushy spiel about this unbelievable pest control service. Fast forward, I said NO to his offers multiple times and he would not leave my property. He started with a $399 initial service fee and after 5 NO's he magically got me down to $69 along with a few other discounts. I decided to give them a try. My experience after that, during the scheduling process was a NIGHTMARE. Texting is their preferred way of communicating. My first tech showed up 20 mins after my appointment window in crutches expected to climb a ladder to treat the peaks of my exterior and get in my crawl space (which they dont "normally" do). I respectfully declined his service. I called the customer service number to permanently cancel my service. Nope. More discounts and begging for me to stay was offered. I gave them a second chance. My sales rep reached out and said he would contact with the next available time thats convenient for me. Nope. Put me on a 6pm the next day. I told him to cancel and that I would be available the following week. Nope. Told me they wont be in my part of town that week and they have to get me in this week cause they gave me such a good deal. The second tech texts me and says he'll be 2hrs late because he's doing laundry. Mind you, this is at 6pm the next day. I told him, I didnt want the 6pm appointment in the first place and to cancel. Now He's knocking on my door at 7pm that evening after telling him (via text) that it was too late and I cancelled my appointment that my sales rep made for me desperately trying keep his sale. I contacted my sales person and the retention department and they tried to give me additional discounts. I declined and looked in my contract and saw that you can cancel service without paying the $300+ penalty within 3 days of initial transaction. So I sent that over to them and was FINALLY able to free myself from this out-of-state scam I got sucked into. STAY AWAY!!
Provider response
Hey Kyle, for reference https://www.bbb.org/us/oh/cincinnati/profile/pest-control/mira-home-llc-0292-90052464 is the link to correct BBB ranking for the Cincinnati office. That screen shot is for the Utah office that is not even open yet. Thus, it is not accredited. However, we thank you for taking the time to share such a detailed review. We’re very sorry to hear about the frustrations and negative experience you’ve described, both with your sales process and with the follow-up service and scheduling. That is not the type of experience we want for anyone, and we take feedback like this seriously.<br><br>We appreciate you letting us know about what happened so we can review this internally. If you’d be open to sharing any further details with us directly, please reach out at support@mirapest.com or 833-777-6472 so we can document your concerns fully.
Jana Wooton
Super disappointed the first time the gentleman came in took his time did everything that he was supposed to do inside outside Garage was friendly this time, a different worker come out did the outside then went and sat in his truck My daughter had to ask him if he was doing the inside he said I didn't know I was supposed to. 2700 ft.² three level home in a big backyard and he was here maybe nine minutes. Very disappointing
Provider response
Thank you for sharing this with us. We’re very sorry to hear about the inconsistency in your service experience. That’s not the level of thoroughness or professionalism we want for any of our customers. We've tried to reach out to you but haven't been able to get ahold of you, If you could please reach out to us at support@mirapest.com or 833-777-6472 so we can discuss this further and ensure your next service is handled with the care and attention your home deserves.
Karissa Taylor
A salesman from this pest control company rang our doorbell at 9 PM — way too late for a door-to-door visit. I get that sales are part of the job, but showing up at people’s homes that late just feels pushy and disrespectful. Definitely not a great first impression, and honestly now would never consider their services.
Provider response
Thank you for your feedback. We understand how a late visit could feel intrusive, and we’re sorry this interaction left a negative impression. Our intent is never to disrupt or make anyone uncomfortable. We appreciate you sharing this so we can address it with our team and reinforce the importance of being mindful of timing and tone in every conversation. If you're open to connecting further, we’d value the chance to listen and improve. Feel free to reach out at (833) 777-6472 or support@mirapest.com.
Jill Rubey
Salesperson knocked on our door at 7:30 pm on a holiday which I do not appreciate. I told him that he is not supposed to solicit in my complex. He was polite but continued talking. He has been in our complex for over 4 hours now and has been told several times to not solicit. Please have your salespeople respect our rules.
Provider response
Thank you for sharing your experience. We understand how frustrating it can be to receive a visit that feels intrusive, especially on a holiday. While our sales team is trained to be courteous and professional, we also expect them to fully respect community guidelines and individual preferences. We’ll be reviewing this internally to help ensure future interactions are more considerate. If you're open to sharing more details, we’d truly appreciate the chance to connect. You can reach us anytime at (833) 777-6472 or support@mirapest.com.
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