Provider profile

Orkin

4.8 stars from 1,601 customer reviews · 1317 Commerce Dr, New Bern, NC 28562

  • 4.8 out of 5 stars
  • 1,601 customer reviews
  • New Bern, North Carolina
  • Open 7 days, Early hours, Evening hours
4.8
Rating
1,601
Reviews
Yes
Claimed
Yes
Website

About this provider in New Bern

With over 120 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offer

Pests handledantsrats

Rating breakdown from customer reviews

4.8

1,601 reviews

5
1,455
4
88
3
24
2
10
1
24

Customer reviews for Orkin

JS

Janet Skerry

5mo ago

We moved to NC 3 years ago. Realizing that most residents require a pest control service, we hired one. The more they came, the more problem we had. I had to pay off the service contract just to stop them coming. We hired another company. It was a hit or miss with them keeping appointments. My DIL recommended ORKIN. We called them and we are very happy with their service and technicians. Our problem with pests have been eliminated. I will never change companies. They are the best. T

Provider response

Thank you Janet for your review. We deeply cherish your feedback and are thrilled to hear about your positive experience with our service and technicians.

TT

T. Tait

1y ago

To start with, they're always late. I bought a house that was covered by Orkin's Subterranean termite agreement from the previous owners. Apparently Orkin didn't do their job very well because a year and a half later I had a significant termite infestation. So I called Orkin. Took them 2 weeks to inspect and another week and a half to retreat. They tell me there's no recourse through their company to get the termite damage repaired. I have lived in this area my entire life and never have I had

Provider response

Hi T. <br>Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling (252) 631-7172 to speak with a customer care representative about your recent experience.<br><br>

MN

Michael Nelson

2y ago

I have been a customer of Orkin since February of this year. I called them out to spray for ants and to deal with a rat that made its way into my home. I signed up for the year long contract during this process. In Feb the tech came and sprayed which was great. The problem is every following month I was billed for service that NEVER took place because the tech was spraying the wrong address and charging my account for it. I called the store and was greeted by an attitude with Amy over my situati

Provider response

Hello Michael, <br>We would like to apologize for your recent experience and sorry to hear you were less than satisfied. We pride ourselves on our service and the high-quality standards we maintain and would like to make things right. Please reach out to us at (252) 631-7172 to discuss what occurred

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Treatment and cost guides before you call

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