About this provider in Clayton
We provide 1-Time services, as well as monthly, quarterly, and annual service plans. For more information visit our website or call us today!
Rating breakdown from customer reviews
4.7
52 reviews
Customer reviews for Champion Pest Services
Russell Camper
I was very pleased with the service from start to finish. They were professional and still affordable. I recommend this locally own company for your pest control issues.
garry corts
So some of you google reviewers might of saw I left a negative review of champion services the other day , I probably jumped the gun on that because the owner of the company was out of town , well I received a call this morning from the owner , what I will say is he immediately apologized for the circumstances that accrued he was a complete gentleman and a pleasure to speak with . We left off with what I expected first an apology which in these times are rare and the ability for me to start up services with champion again .so alls well this company does care about there reputation another rarity in todays world . So thank you for reaching out to me and I look forward to many more years of great service
Provider response
Garry, Thank you as well for the conversation we had this morning. We really appreciate your loyalty to our company because without you there would not be an us. Hopefully we will get the chance to meet in person someday and I'm glad we could rectify the situation and we look forward to serving you for the years the come.<br><br>Thanks again! - Stan Jones, Owner
Sherry Munden
Ben is always on time, does an excellent job keeping house and shop bug free. Would recommend to anyone!
Provider response
Thank you for the kind words! We appreciate all of your many years of business and look forward to continuing to serve you for many more to come! - Benjamin C. Jones, Vice President
Tonya
They’re great! I recommend them highly! The employees are extremely nice and always prompt!
Provider response
Thank you for the kind words. We appreciate your business!!!
M Hogg
Very knowledgeable and always willing to answer any and all questions. We've used them a handful of times now but all different issues. Each time they have solved our problems. I highly recommend them.
Jacqueline Blanco
Champion Pest has been coming to our house for more than 20 years. My parents house, my sisters house, mine, we always recommend them. Very friendly, helpful, and do a great job.
Provider response
Thank you for the kind words. We look forward to helping you and your family for years to come! Benjamin Jones, VP
Paul G Barton
Professional, local, friendly and very responsive. Highly recommended.
Provider response
Thank you so much for your kind words. We appreciate your continued business.<br><br>Best Regards<br>-Benjamin C. Jones, Vice President.
Kali
If you are looking for pest control, I highly recommend Champion Pest Services based out of Clayton, NC. They are a small company that's locally owned and operated. Super honest and friendly staff, Always on time, Highly Knowledgeable, Years of Experience, Great prices, Super high quality work!! They have a 5 star rating for a reason! they will be the only company we use for our pest control needs! Thanks again!!
Carol Fickes
LOVE Champion!!! I have spoken with the owner, Stan, and his wife Deb on multiple occasions during my critter infestation period. They are very knowledgeable when it comes to eliminating all sorts of undesirable and unwelcome “house guests”! I highly recommend this AWESOME company!!!
Provider response
Dear Ms. Fickes, thank you so much for your kind words! it was a pleasure meeting you and answering all of your questions. We look forward to many years of working with you and helping in any and every way we can. - Stan Jones, Owner
Cherry Tree
I personally have never done business with Champion but I do have an issue with them. When an employee leaves them to go to another one, they like to tell customers that they are no longer working in the industry because they’re afraid customers will follow that former employee. They have lost a couple of accounts doing this. Customers don’t like being lied to. Also, one of the owners really needs to learn how to be professional when responding to reviews. It’s not about winning an argument it’s about letting the customer know you’ve heard them.
Provider response
Dear Cherry Tree,<br><br>We appreciate you reaching out to us with your concerns about previous employees. When an employee leaves our company we may/may not know their future plans. (I.E. remaining in this line of work or something else) If you have an example of what you are talking about, we would appreciate a call at 919-550-3744 to further discuss your concerns. Since you have never used our company for any pest control services, please give us a try. We would love to earn a five star rating for the actual services we provide.<br><br>Thank you<br>- Owner, Stan Jones
William Dawkins
I used Champions for 8 years without an issue. However, for the last 2 years every time they sprayed I would end up with ants. Not one or two a couple of days after spraying, I’m talking about a Madi Gras parade of hundreds, maybe even a thousand. The office staff and manager were pretty dismissive and said “it’s nature” and “it’s normal to see ants after we spray”. Probably responses they say often. They offered to come respray, but when I asked what the plan was to prevent this from happening again (literally every quarter year the past year) I got the “it’s nature and normal” response and “sorry you feel that way sir” B.S.. It’s not my first day on earth, a parade of ants isn’t normal after every spray. Either they don’t really care or don’t know what they’re doing. Not sure which is worse, but $400 a year in pest control needs to yield results at some point.
Provider response
Hello,<br>We apologize that you had a bad experience with our company, however, we always try to be transparent with our customers and explained to you due to the nature of pest control it is impossible to guarantee you will never see an insect or infestation but we do guarantee we will do our best to offer no cost services to fix any problems that may arise which is why we offer quarterly (every 3 month) services. We have over 25 years of experience in the pest control field and always try to exceed expectations, but some homes require more attention than others. Our records indicate you have had two call back services for ants, one last year and one this year, we attempted to rectify the situation by offering services at no charge again but we were not able to finish speaking with you about possible options before the phone call was ended. We appreciate your many years of business and hope you can find a company to take care of your needs, however, if we can help you in the future please don’t hesitate to reach out.<br><br>Thank you!<br>– Benjamin C. Jones, Vice President.
Gerald Wilson
Eric did a good job, I will return to this company because of his efforts and his great attitude. I called them because of the responses by the owner on the reviews. Do yourself a favor if your new to this area and they will help you learn what you really need. Gerald.
Provider response
Thank you for your kind words, we appreciate the opportunity to serve you and look forward to working with you in the future. - Stan Jones, Owner
Tracey Burrous
Technician was misleading and were brought out 2 times to spray. Said the second time should kill them. Still had an issue after 30 days called and they said that No they did not say that then because after 30 days we placed borax down( we were told by another professional that we could use borax) and said that we ruined there product by putting borax down and that they were sorry that I didn't understand pest control. Also when first called the lady was down right rude and spoke over me not allowing me to even finish a sentence. Don’t believe what they tell you if I could give a 0 star I would.
Provider response
Hello,<br><br>We have not provided any services for anyone under this name. We did, however, provide services for your family member. As I explained to you yesterday, the services that were provided were not guaranteed and this was explained thoroughly to the customer more than once and plainly stated on all paperwork that was signed by the customer. Due to the nature of the pest we serviced for, it is impossible to guarantee full elimination. We have over 25 years of experience in the pest control field and do our very best to satisfy customer needs and exceed expectations while still remaining honest and upfront about the possible outcome of services. We are sorry you feel that you or your family member was misled in any way but we were very transparent about what to expect from the rendered services. We hope you can find a company to take care of your needs, however, if we can assist you or your family members with any future services please feel free to reach out.<br><br>Thank you!<br>– Benjamin C. Jones, Vice President.
Pember Wood
Champion Pest Services is the BEST! Family owned and run local business! Dave came out today for our initial appointment. He was so kind , informative and thorough!! I would HIGHLY recommend them to EVERYONE!
Tiffany
Easy to contact and speak directly with a person. Informative about process before arrival. Arrived on time within an hour window and was thorough and professional. We got a general preventative service. Highly recommend this local company!
Tim Denton
Will not treat home 1 time and no new customers at this time. Huh...close your doors then.
Provider response
Hello, I apologize but i believe you were just speaking to us here in the office and got disconnected before we could finish our conversation. We are accepting new customers for residential pest control and we do indeed provide one time services, but we are unfortunately not accepting new termite customers for the month of November due to our current availability (with the upcoming holiday) but we are scheduling termite services for the month of December moving forward. We would be happy to discuss this further, but since you are not a current customer and in our system, we do not have a good number to reach you back at as we could not get through when we tried the number you called on. If we can assist you in any services please feel free to reach back out to our company. Our office number is 919-550-3744 Mon-Fri 8:00Am-5:00Pm Thank you
Heather West
We have used Champion Pest to treat our home in a wooded, semi-rural area of Johnston County since 2014. They are a family owned business and truly care about providing good quality services and their customer service is excellent!! So many times, a good company does not last long, eventually disappointing us in quality of service and/or customer service. I am thrilled to say that Champion (Benjamin, the owner and Curtis--one of the techs) has maintained quality services and wonderful customer services for many years. I highly recommend them. They are friendly, courteous and stand behind their work.
Provider response
Heather, Thank you for the kind words! it is a great privilege to be able to provide services for clients such as you. Without you there would not be an us! - Champion Pest Services
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