Provider profile

Aptive Pest Control

4.5 stars from 5,117 customer reviews · 233 E Johnson St STE L, Cary, NC 27513

  • 4.5 out of 5 stars
  • 5,117 customer reviews
  • Cary, North Carolina
  • Open 7 days, Early hours, Evening hours
4.5
Rating
5,117
Reviews
Yes
Claimed
Yes
Website

About this provider in Cary

Aptive Pest Control in Cary, NC offers trusted residential pest control services designed to meet the needs of homeowners across Wake County. Our Cary team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans built for long-term results. We’r

Pests handledmosquitoesspidersgnats
Praised forprofessional
Methodstheir spray
Safetyplease

Rating breakdown from customer reviews

4.5

5,117 reviews

5
4,278
4
258
3
87
2
73
1
421

Customer reviews for Aptive Pest Control

BS

Brittani Sabourin

11mo ago

We have had the worst experience with this company. After multiple rings at our doorbell, my husband got caught up in talking to the sales guy. They convinced me to leave our really great company to try them out. They came for our first service very quickly. We were told they would be dusting the webs off the porch (this didn’t happen). We had more bugs than ever before. I was told to trust the process. There was no process to trust because I had active service set up. So they were scheduled to

Provider response

Hi Brittani,<br><br>Thank you for sharing your feedback. We’re genuinely concerned to hear about your experience and understand how frustrating it must have been with scheduling issues, missed services, and a lack of effective communication. At Aptive, we strive to provide thorough, professional ser

CB

Casianna Brown

8mo ago

Listen to the bad reviews! It is not worth taking your chances with this company when there are much more credible options. The salesperson will come to your door and sell you a great plan (that is only halfway true), and after that, nothing goes according to the agreement. The pest control person did not come at the schedule time and they never put our mosquito traps, which is why we got the service in the first place. Every month since we’ve signed up, I’ve had to call customer service. They i

Provider response

Hi Casianna,<br><br>Thank you for taking the time to share your experience. We sincerely regret the frustration and inconvenience you’ve encountered, as this is not the level of service we strive to provide at Aptive. We take concerns like yours very seriously and are committed to ensuring our custo

AA

Alex and Rachel Fleury

6mo ago

AVOID AT ALL COSTS: While they do provide services, this place is almost a scam. You will get locked into a contract and trying to cancel it is near impossible. The customer service is TERRIBLE. They don’t answer emails (even though in order to cancel your contract you have to provide written notice). Any local number you call will lead you back to the same generic call center every single time. Even though it says I have to provide written notice, when I call (like the auto generated response t

Provider response

Hi Alex and Rachel, <br><br>Thank you for taking the time to share your feedback. We’re very sorry to hear about the frustration you’ve experienced trying to manage your account. At Aptive, we aim to make every interaction clear and straightforward, and it’s concerning to hear that your experience f

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Treatment and cost guides before you call

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