About this provider in Asheville
Founded in 1979, Pestmaster® has decades of experience in the pest control industry, and that experience reflects in the high-quality pest management and exterminator services that we provide in Asheville and surrounding areas. We are a leader in the pest control industry and an authority on Integrated Pest Management…
Rating breakdown from customer reviews
5
89 reviews
Customer reviews for PestMaster of Asheville
Michael Torres
We've been with PestMaster for a few years and use them for several houses I rent and our own. They do a great job and communicate with us on a timely manner. Their techs have been very informed and explain what they are doing and the reasons for doing it. I highly recommend them!
Provider response
Michael, thank you for being with us for several years and for trusting us with both your rental properties and your own home! <br>We're glad our techs have been clear and informative about the general pest control work they're doing and why. <br>Keeping landlords and homeowners in the loop is exactly what we aim for. Thanks again, from your PestMaster Pros!
Beth Himes
I love this company. They work with you to come at a convenient time, are thorough, reliable and excellent.
Provider response
Beth, thank you so much for this kind review!<br>We're so glad our team could work around your schedule for your general pest control service, and that you've felt taken care of every step of the way. Being thorough and reliable is exactly what we aim for on every visit.- Thanks again, from your PestMaster Pros!
Han Winogrond
Pleasant, quick, and easy to work with. They removed a massive bald faced hornet nest on a Saturday for $300. It was an emergency call, they were getting in the house. The tech was communicative and kept me informed and hit it done safely.
Provider response
Hi Han, thank you so much for the kind words and for trusting us with an emergency call on a Saturday! Bald faced hornet nests can be seriously dangerous, especially when they're that close to getting inside, so we're glad our tech was able to get it handled safely and keep you in the loop the whole time.<br><br>Same day emergency service on a Saturday isn't cheap to offer, but getting that nest out before anyone got hurt was worth it, and we're glad you felt that too. Thanks again, from your PestMaster Pros!
Lindsay Payne
I would def call them again for my next pest issue.
Provider response
Lindsay, thank you for the great feedback! We're so glad Justin could take care of that wasp and hornet activity for you. Getting those nests treated and removed makes a big difference in reclaiming your outdoor space, and we're glad you'd trust us again for your next pest issue.<br><br>Thanks again, from your PestMaster Pros!
Diana Stevenson
These guys are great. And Justin our tech, is the nicest guy. Great service.
Provider response
Diana, thank you for the great review! We're so glad Justin could take care of your rodent service and that you found the pricing reasonable for the value. Keeping bait stations monitored and entry points sealed goes a long way toward getting rodent activity fully under control.<br><br>Thanks again, from your PestMaster Pros!
Colleen Akers
Justin was very kind, thorough, and wonderful to work with! He did a great job explaining everything he was doing with the service. Highly recommend this company and we will be using them moving forward! Tiffany was also very helpful. Thanks again for an excellent job!
Provider response
Thank you, Colleen, for your fantastic review! We’re proud to have team members like Justin and Tiffany who truly care about our customers. We look forward to helping you again for your next pest control service!
Michael Huber
We had ground yellow jackets and Pestmaster came and took care of them the same day as called. Very satisfied with their service.
Provider response
We're so happy to hear that our team was able to handle those yellow jackets for you on the same day! If you ever need our help again, just reach out! -Your PestMaster Pros!
Gene Edwards
Great service. Kevin and Tiffany are wonderful to deal with.
Provider response
Thank you, Gene! We’re so glad to hear you had a great experience. Kevin and Tiffany are truly dedicated to making every service smooth and professional... we’ll be sure to pass along your kind words.<br>We appreciate your support.—The PestMaster of Asheville Pros
Thomas Roberts
I have been very satisfied with PestMaster. They alert in advance of visits, and are very responsive to specific customer requests.
Provider response
Thomas, thank you for the kind words and for being a loyal customer! We're glad our advance notice before visits and responsiveness to your specific requests have made for a smooth experience with your spider and general pest service.<br><br>Thanks again, from your PestMaster Pros!
Lizzie Brooks
Kind, honest, and affordable. I really appreciate PestMaster for their customer service. I was able to tailor my needs and they didn't push me or try to upsell anything. I've also been impressed by how well their services are working for keeping the bugs away!
Provider response
Thanks Lizzie for your review. Mosquitos are defiantly out in full force in Western NC and glad we can help you.<br>We are also pleased to hear that you didn't feel pressured in any way. We want all our customers to feel comfortable and know that what we recommend is simply what is needed for your home... and peace of mind. If you need us we are just a call away.- The PestMaster Team
Mary Mustian
PestMaster has given us great service. We have been with them for 2 yrs now at a rental home and now our new home. We have had several issues from mice or voles, carpenter ants and a yellow jacket nest. They have made extra trips as necessary for treatments. Very reasonable price and dependable.
Provider response
Thank you Mary for your review. Glad we could help out with those pesky rodents and insects. We're always happy to provide the best pest service at a great price. Thanks for your continued business and we are always just a call away if you need us. - The PestMaster Team
Laura Juarez
Very responsive and timely. Good communication and quality service! Highly recommend
Provider response
Thanks Laura for your review! Happy to hear that you received great service and letting others know in the Asheville areas means the world to us. <br>We're always pleased when we can take care of bees, spiders, and any pest extermination issues you might have. Thank you again for your review. -The PestMaster Team
Laura Booth
PestMaster in Asheville really helped us in a pinch! They were able to get someone out quickly and came up with a plan to mitigate any issues ahead of time! Thank you so much!
Provider response
Thank you Laura! Glad we could help take care of your pest issues and come up with a plan. If you need us, we're always here to help. -PestMaster Team
Randall Cope
Michael Greene did a great job and was very informative!
Provider response
Thank you, Randall! We're proud to hear that Michael provided you with informative service. Your satisfaction is our priority, and we appreciate your trust in PestMaster of Asheville. If you have any further questions, feel free to reach out. We’re here to help!
Marie Bartlett
Contacted this company blind - no idea who they were or their reputation. But was very pleased with prompt response, reasonable price, and thorough inspection of my property.
Provider response
Thank you, Marie! We’re so glad you gave us a call and had a great experience with our team. We’re happy to hear you were pleased with the pricing and the thorough inspection. We appreciate your trust in us and are always here if you need anything with your rodent service!
Michael Greene
Michael really is a knowledgeable technician who is passionate about his work
Provider response
Thank you for the great feedback! We’re proud to have Michael on our team—his knowledge and passion really make a difference. We’re glad he could help with your termite inspection, termite treatment, and ant control. If you ever need anything in the future, we’re here to help!
Cory Wilharm
Service was great. The technicians who came out were friendly, professional, and thorough. They got the job done!
Provider response
Thank you so much for your kind words! We’re glad to hear our technicians provided friendly, professional, and thorough service. It’s great to know you were happy with your mole removal—don’t hesitate to reach out if you ever need us again!
Kimberly Clemmons
Michael was awesome! He came out and walked around determined the problem and solution got to work fast! Then he also gave my husband a few extra things and advice to help in the future! Thank you so much!!! Definitely recommend!
Provider response
Thank you so much for the kind words! We’re thrilled to hear that Michael was able to quickly identify the issue and get everything taken care of for you. He takes a lot of pride in making sure our customers not only get a solution, but also helpful tips for the future. We truly appreciate your recommendation and are always here if you need anything!
Mike Grove
Thanks to Michael for the full explanations and baiting the places I didn't think to ask for.
Provider response
Thank you for your kind words! We’re glad Michael took the time to provide a thorough explanation and make sure all the right areas were covered. Attention to detail is a big part of our general pest control service, and it’s great to hear that came through. We appreciate your trust and are here anytime you need us!
Maggie Mohr
Michael was very informative and professional. He took care of my hornet problem very quickly and I haven't seen them back all month.
Provider response
Thank you, Maggie! We're proud to hear that Michael provided you with prompt and professional service. Your satisfaction is our top priority, and we're thrilled to know your hornet problem has been resolved. If you need assistance in the future, we're here to help!
ryan bowen
Love this company. Have used 3 over the past 7 years these guys for 3 tougher carpenter bee jobs now. They have many services but keep a strong balance of they can do it or educate you to do it yourself. For me that’s perfect, I don’t mind some pest control stuff but some I want to outsource. I also appreciate their time and communication. Amazing how many folks don’t show up on time or at all.
Provider response
Thank you for the great review! We really appreciate you trusting us with your carpenter bee treatments over the years. Carpenter bees can be stubborn, so we’re glad we’ve been able to help get them under control for you.<br><br>We also appreciate your kind words about our communication and reliability. Our goal is always to provide professional service, show up when we say we will, and help homeowners understand their pest control options. Thanks again for choosing PestMaster—we’re always here if you need us!
Barbara Deguzis
I have been using Pest Masters since last fall when I had a problem with mice. I have them come every 2 months and they check the bait boxes and replace the bait if needed. I have a dog, I feed the birds and squirrels so I didn't want any poisons sprayed. Michael worked with me and gave me the option to use only the bait boxes. I still am on the plan with them. It's very reasonable especially when I hear from friends what they have had to pay. They are great at setting up the appointments with my schedule and Michael is always respectful and very personable. If I have questions or want to make changes, Tiffany is easy to reach and has been very helpful. I highly recommend Pest Masters!
Provider response
Thank you so much for the kind review! We’re glad Michael was able to create a service plan that worked for you, using exterior rodent bait stations to effectively control the mice while keeping your dog and the wildlife you enjoy feeding in mind.<br><br>We appreciate you trusting us with your bi-monthly rodent control service, and we’re happy to hear scheduling and communication have been easy. Thank you again for recommending PestMaster—we truly appreciate your support!
Woody Ferrell
Incredible experience - with PestMaster! I reached out to PestMaster after finding a few termites in our home. PestMaster answered the phone and we discussed options that they offered and we scheduled an inspection service first. Michael arrived on time as scheduled and he interviewed me as to what where and he proceeded with a very thorough inspection. He even checked under every window seal inside and out along with crawl spaces. He spent two hours examining our home. I promptly received a quotation that afternoon discussed with my wife that evening and we signed up for the service. The best part of the process and PestMaster's program is that Michael would be doing the installation and continuing with the service going forward! Great group of people very personable friendly and knowledgeable about what they are doing - I highly recommend them to help me look after my home. Woody
Provider response
Thank you for sharing such a detailed review. We are so glad to hear Michael provided a thorough inspection and took the time to explain the process and options with you. Our PestMaster of Asheville team takes pride in being responsive, knowledgeable, and attentive, and it is great to know that came through during your experience. We truly appreciate your recommendation and look forward to continuing to help protect your home.
Ann
I called for help with moles, and they said they could assist. They also came out to address some concerns about carpenter bees, and some ants we saw in a bathroom in our home which they are currently working on addressing. Their price was reasonable, and the representatives were knowledgeable and attentive to our concerns both over the phone and in person.. They will come back to continue to address the issues based on our concerns paid for bythe initial monthly startup fee and a regular monthly fee for six months.
Provider response
Thank you, Ann, for your fantastic 5-star review! We're proud to provide knowledgeable and attentive service for all your pest concerns. Your satisfaction is our priority, and we're here to ensure your home stays pest-free. We appreciate your trust in PestMaster of Asheville!
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