Aptive Pest Control

This company is a terrible company to deal with. They promise services they never complete, they charged my bank account several times even though services were not done. We have tried to cancel our account with them several times and they still keep showing up at the house even though we have canceled verbally on the phone and verbally face-to-face when a serviceman shows up. I wouldn’t recommend them to anyone. They are being reported to the BBB and the NYS attorney generals office. My next st

Door‑to‑door warning – please read the contract, not the sales pitch. Do not believe a single word their salespeople tell you at your front door. The only thing that matters is what is written in the contract when you later try to cancel. Customer service does not care what the salesperson promised you verbally; they will ask for written proof, and if it is not in the contract, you are out of luck. If someone from Aptive shows up, either say “no thanks” and close the door, or, if you are still

I would be very careful with this company!! They came out for my second visit and only treated maybe 25% of the yard. This was after I had to call to get them to even come out after i was told they would automatically schedule. Thought I had the issues resolved with customer service but with the third visit they didn't even show up and that was after I had received text and emails reminding me of the appointments. After all of these troubles i had to cancel and then had to pay $169 as a penalty