Rating breakdown from customer reviews
4
33 reviews
Customer reviews for Advanced Exterminating Co
James Blidy
Great fast service,Bees were gone after 1 visit
Chris C
Advanced was fantastic. I discovered a huge infestation of yellowjackets building a nest inside a wall of my house. Called Advanced on recommendation from a friend the next morning, they gave me a 1-5 window and arrived at my house shortly after 1. The area was properly treated within a few minutes, and I was told they would be gone by that evening. I was skeptical, but sure enough, 6 hours later there wasn’t a single Yellowjacket in sight. Professional, on time, affordable, and friendly. And probably the best part, when I called them an actual human answered immediately. No press one for English, no press one for residential or new accounts. Just an actual person. Fantastic to work with. I hope I don’t need them again, but I know who I’m calling if I do.
Provider response
Thank you so much for sharing your detailed experience, Chris. It’s wonderful to hear that you felt well taken care of throughout the process and appreciated the direct and personal service. Knowing that you found the team professional, timely, and friendly means a lot. Your feedback about the ease of reaching a real person is especially appreciated. We’re grateful for your trust and for choosing us based on your friend’s recommendation.
Julie Mondanaro
Fast, efficient, reliable, and effective. I go back year after year when we have any issues with bee nests! Always my go-to!
Carolyn Nervo
Professional and super nice. They remember where I had nest from years ago and check everything. Been using them since a had hornet nest in the attic and getting them in the house, not a problem anymore
Paula Foerder
The ants came back which they seem to do every few years. I've been calling Advanced Exterminating for over 10 years with my insect problems. They are reliable, friendly and do an excellent job of eliminating the ants. They also came out a couple of years ago to remove a yellow jacket nest. It is great to deal with a veteran owned, family business. Great company!
Provider response
Thank you so much for your continued trust and kind words, Paula. It’s wonderful to hear that you appreciate our team’s reliability and friendliness, as well as our work in addressing both ant and yellow jacket issues over the years. Supporting a veteran-owned, family business means a lot, and we truly value having you as a loyal customer.
Donald
We’ve been using Advanced for our third season now. We had a silverfish infestation in our house and a spider problem in our neighborhood. A neighbor who never had any spider webs around her house and porch recommended Advanced to us. We’ve been using them ever since. We used another exterminating company for years, but they never got rid of the silverfish. Advanced got rid of them on the first try, and our spider problem is under control. Our service tech, Greg, is always very courteous and polite. He’s always on time, so we can schedule our appointments without any problems. And best of all, we never have any spiders all season long, which is a huge relief to my wife. We’ll continue using Advanced because the service is excellent.
Provider response
Thank you so much for taking the time to share your experience and for your continued trust over the past three seasons. It’s wonderful to hear how much of a difference our team—and Greg in particular—has made in addressing the silverfish and spider issues around your home. Recommendations from neighbors mean a lot, and we’re grateful to be your choice for pest control. Your feedback about our team’s punctuality and professionalism is greatly appreciated.
Lisa Schenkler
Greg is great!
Provider response
Thank you for sharing your kind words about Greg. We're delighted to know you had a positive experience with our team at Advanced Exterminating Co.
Carmelo Vallone
Since having Advanced spray for an initial carpenter ant issue 10 yrs ago, we have been ant free! Greg, the application professional, is excellent and very knowledgeable.
Provider response
Thanks a bunch for your kind words, Carmelo. It's reviews like this that make us at Advanced Exterminating Co excited to come into work every day.
Colleen Miller
Very professional!! Do a great job!!! Will always use them!
Provider response
Thank you so much for your kind words, Colleen. We're grateful for your trust and truly appreciate your support. It's wonderful to know you were pleased with the service and professionalism you received.
Rob Redenbach
We have been customers for going on 6 years now, and have always received great service. The technicians are always courteous and professional. They explain everything that they are doing and what to expect. We highly recommend Advanced Exterminating.
Provider response
Thank you so much for taking the time to share your experience and for your continued trust over the years. It's wonderful to hear that our technicians have consistently provided courteous, professional service and clear explanations. Your recommendation means a great deal to us and motivates the team to keep up the high standards.
Dominic Telesco
Excellent service. John was terrific Very highly recommend.
Provider response
Thank you so much for your kind words, Dominic. We're delighted to hear that John provided excellent service and that you had such a positive experience. Your recommendation means a lot to us and motivates our team to continue delivering the best service possible.
Jim Podyma
Greg did an excellent job as he has over the years that we have been using your services.
Provider response
Thank you so much for your kind words and for being a loyal customer over the years. We're delighted to hear that Greg has consistently provided excellent service and appreciate you taking the time to share your experience.
Gina Forcucci
Called and made an appointment to examination two areas with yellow jackets and/ other type of bee insect. The company gave me a four hour window (1pm-5pm) on a Thursday. I was home the entire day. I call at 4:55 to confirm they are coming and see tells me I am scheduled for Friday. I tell know I was not as I had other appointments and would have scheduled for then Then she says” oh this is for the yellow jackets right” “ Yes” oh they couldn’t do that today. You think they’d call and tell me that? I waited four hours and nobody was going to say they weren’t coming out. I tell her this and then she says she did call. I never received a phone call and I told her I could prove that. She doesn’t say anything except “ do you want to reschedule “ That would be a big NO. What and waste another four hours. No apologies or I’ll send someone over. What terrible customer service. I will move on to another company.
Provider response
It’s clear that the scheduling confusion and lack of communication caused significant frustration, and your feedback is important. We understand how valuable your time is and are sorry to hear that your expectations were not met during your recent interaction. Your comments will be shared with the team to help improve our service moving forward.
Kaitlyn Kirsch
Greg and Maureen were very friendly and efficient! Thank you!
Provider response
Thank you so much for your kind words, Kaitlyn. We're delighted to hear that Greg and Maureen made a positive impression with their friendliness and efficiency. Your feedback means a lot to the team at Advanced Exterminating Co.
Adam Rainey
Excellent service. Called on Monday and they were here Tuesday. Already recommended them to someone else. Thank you again
Provider response
Thank you so much for sharing your experience and for recommending our team to others. We're glad to hear you were satisfied with the prompt service. Your feedback is truly appreciated.
Suzanne Borchardt
I have used them for years for home and business insect control. Always worked and they are awesome people!
Provider response
Suzanne, we appreciate your kind feedback and thank you for taking the time to leave us a review. We always love to hear from a happy customer, and it elates us to know we have provided you with many positive experiences over the years!
Mary McCarthy
Quick response, very respectful and I will call them again if the need arises and would highly recommend. Greg was terrific.
Provider response
Thank you for taking the time to leave us such a positive review, Mary! We are delighted to hear that you were pleased with Greg's service. We appreciate your recommendation and look forward to assisting you again in the future should the need arise.
Linda Houghton
I live in a big apartment building. My landlord has a pest control contract with this company. Though I like the exterminator that comes out, the exterminating issue isn't getting resolved. I"ve been dealing with bedbugs for at least 6 months. The exterminator has exterminated 3 times to no avail. I'm not trying to bash the company. I need them to listen to my concerns. I called the office several times to ask them to set up a plan to get rid of the bedbugs. Also., possibly talk to me about the options I have. The office worker was evasive about my request. I know the contract is with my landlord, but I'm the person that is directly affected. I have done the prep and everything they asked of me. I'm exhausted. As I said, I'm not trying to find fault. I just want this bedbug issue dealt with and resolved. I am reaching out in the hope that they will hear and listen to my frustration...please!!
Provider response
Hey Linda<br>Thank you for reaching out and I'm sorry that the issue hasn't been resolved yet. We'd like to get in contact with you to try to get this issue taken care of. Would you be able to give us a call at 716-826-2710.
Jackie Borowski
Extremely knowledgeable, friendly and they get the job done. Highly qualified and recommended.
Provider response
Thank you very much, Jackie! We greatly appreciate your kind words and recommendation. It's wonderful to hear that our team's expertise and friendly service made a positive impression on you. If you ever need our services in the future, please don't hesitate to reach out.
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