Fox Pest Control Albany

Our Fox representative, Mike, consistently goes above and beyond to make sure our pest control needs are fully taken care of. He is incredibly knowledgeable, professional, and thorough, always taking the time to explain the service and ensure my wife and I are comfortable with the work being performed. We’ve been Fox customers for several years, and Mike has been our technician since day one. His attention to detail and commitment to great service are the reason we continue to trust Fox with our home, and we highly recommend that anyone looking for pest control services does the same.

I have been extremely satisfied with Fox Pest Control since 2020. The service technicians are very knowledgeable and courteous. I highly recommend their service.

Brian Mull is always professional, friendly and knowledgeable. I appreciate his work ethic!

Jeremy Ives does a great job; he now knows what to look for in/around our home. I also like having the same person come back vs. different inspectors at each visit. It's very helpful to have someone who knows the house and yard and what to look for.

I have mixed reviews on the limited services our family received. The pricing was reasonable and the first treatment was ok but certainly nothing to brag about. The second treatment I felt was far more thorough and looked forward to the next treatment hoping it was the same individual completing it. This is where my disappointment truly lies. Even though we’re had a one-year contract they never returned to do the final 2 treatments. We verified it wasn’t just a missed email and verified with our neighbors and security footage. However, the bills continued (which I refused to pay until they came out). Even reaching out by phone was unsuccessful which was extremely odd because they had been very communicative prior. We finally just paid out the remainder of our contract to be done with the company. We’ve added on treatments with our lawn maintenance company and because we’ve never had issues with our newer home this works fine for our situation. I wouldn’t say don’t use Fox, but I would be cautious. I know there was more we could have done to ensure we were getting the treatments we agreed upon but ultimately it wasn’t worth the headache to our family considering this was probably not a service we truly needed to begin with.

Peter has been at my house to perform Fox Pest Control. I really appreciate the immediacy of his work today. Our issues with wolf spiders was addressed by Peter today within 2 hours of my call!!! I am extremely satisfied!!!!

The technician was very informative. He explained what service he was providing today. He explained he submitted a report ever time he can. I so not remember previously getting a report for any visits

Bryan always does a great job making sure our home is taken care of and pests and bugs are kept away from our home. He is always very kind and respectful and interacting with him. Always a pleasure to deal with!

Always polite, professional and thorough with service.

My question is was the covered deck and utility shed treated? I see no documentation that this was done. My security camera's did not pick up any activity in these areas.

Joe came out to look at a potential problem. He determined all was ok. Great service.

As always…..Very personable… great service!

very professional, timely, pleasant to work with, communicates clearly and good follow up

Quick and efficient. Explains everything

Raekwon was thorough and very pleasant, and explained what he was doing and why as he went along; I actually picked up a few insights from him. Also we had to reschedule at the last minute and he bent over backwards to accommodate us at our convenience. I appreciated him very much.

Adam was very pleasant and did a great job.

Every service is supposed to have a dewebbing, inspection and treatment. Hard to do all that in 12 minutes. Close the gates you open so the dogs don’t get out! Try removing any the spider webs that your supposed to. Didn’t see any evidence of treatment on the home. As I pulled into the house he sped away like he had done something wrong. Had to put 1 start so it would let me post should be NO Stars. Really thinking about paying the $200 to get out of the contract.

Fox Pest Control Albany is a scam. They lure you in with a so-called “discounted” $280 upfront fee if you sign up over the phone, then they will lock you into $59 a month or $180 every 3 months, plus $99/month March–Nov for YARD PEST — almost $1,900 a year. For wildlife, they don’t even handle it — they push you off to A Local JMB Construction & Rodent Control, who charge $75 just for an assessment, All this runs your bills into the thousands, and the guy at JMB Construction & Rodent Control is nasty and rude. Overpriced, pushy, and unprofessional.

If I could leave zero stars, I absolutely would. This company is nothing but dishonest and manipulative. They flat-out lied about their prices, promised we wouldn’t be charged unless we were satisfied, then tried to hit us with a $250 cancellation fee for a job they didn’t even finish. When I called, they were rude, unapologetic, and completely inconsiderate. Their pricing is deceptive, their sales tactics are pushy, and it’s obvious they had a hidden agenda from the start. Even after I asked to cancel, they still tried to lock us into monthly charges we never agreed to. I told them I’d leave a bad review, and they couldn’t care less—which shows how little they value customers. They did end up not charging us but do yourself a favor and stay far away from this company. (The only decent part of this whole mess was the tech, Mario—he was respectful, patient, and professional. Too bad the company itself is the complete opposite.)

Sales guy showed up and used my neighbors as a bargaining chip. Was with them for a few months until i found out none of my neighbors called for them. Rude technicians BUT the last tech that came out was a great guy. If they knock on your door. Don't answer. Wasted 50 a month because i was dumb I got duped.

After signing up we were told that they cannot spray around gardens which is the entire perimeter of the home. A technician came out and made racial comments which were very uncomfortable and unneeded. We canceled the service. 0 stars - they are predatory and are harassing my neighborhood. Natalie is a great service rep she gets 5 stars.

I don't know if the service quality is good or not. After being lied to and tricked by the sales guy, I never want to do business with them again. Also, I dont believe most of these reviews are even real. The way these services are pitched is shady and potentially illegal. Having someone sign a blank iPad screen and then superimposing that signature wherever you want it can't be legal

UPDATE Due to a lack of effective mosquito control, I contacted FOX Pest Control to cancel my service. At that time, I was told they would provide a free "target" treatment if I was unhappy with the results. I agreed, and they performed the service—which lasted no more than five minutes. Assuming this was a goodwill gesture and we were parting ways, I was surprised to later receive a bill for $107 for the so-called free "target" service. When I called FOX customer service, the representative acknowledged what had happened. She explained that my June service had been rescheduled to the beginning of the month, and the "free" treatment was now being considered part of my regular service at the end of the month. I reiterated that I had canceled my service (twice) and had only agreed to the follow-up because it was clearly stated to be free. The rep spoke with her supervisor, who then offered to reduce the bill to half. I declined, as I believe it’s unethical to charge for a service that was promised as free. My advice: stay away from FOX Pest Control. Their mosquito treatment was ineffective. And worst of all, they mislead a customer and then try to charge for services they claimed were FREE. OLD I signed up for the mosquito control program with Fox Pest Control. They serviced my property four times, and I had to call them back twice because of the persistent mosquito problem. Unfortunately, I haven’t noticed any improvement after their visits. While their customer service is good, their product is ineffective. I won’t be using their services next year.

Absolutely zero organization at this company - constant cancellations (despite written confirmation and prepayment of appointments) with no communication whatsoever - we were left waiting multiple times with nobody showing up or even calling to say they had to cancel. In one instance, they couldn't even figure out where their own technician was. They would leave us on hold for long periods of time every time we called. They cannot keep their own schedule straight to save their lives. Not sure how they're even operating or have good reviews at all. Use at your own risk, tbh

If you’re considering Fox Pest Albany, do yourself a favor and look elsewhere. I’ve never used their services, never contacted them, and never expressed interest, yet they spammed my inbox seven times within minutes. Same message. Sent over and over again. This is not how a professional company operates. It’s intrusive, careless, and tells me everything I need to know about how they likely run their business. If this is their approach to outreach, I have zero confidence in their ability to handle anything properly. If you value your time, your inbox, or basic respect, please steer clear.

Very poor communication between office staff, service techs, and clients. The service tech did not clearly explain the process when I was confused. They charged me the full amount for the job after starting it, not even completing 75% of the job, and before they (didn't) called to schedule the completion.