About this provider in Jackson Township
Rich Green Lawns - a second-generation business that is locally-operated and family-owned - has been offering top-quality lawn care services to Central New Jersey and the Jersey Shore since 1986. Our lawn care experts have decades of experience servicing commercial and residential properties, providing lawn care &…
Rating breakdown from customer reviews
4.8
503 reviews
Customer reviews for Rich Green Lawns
Mati Friedman
Customer service sucks
Provider response
We’re so sorry to hear you feel this way. This is not the level of service we aim to provide. We’re unable to locate an account associated with this name, but we’d appreciate the opportunity to learn more about your experience and make things right.<br><br>Please contact our office so we can assist you directly.
Neil Garguilo
Although I have not received my first treatment since I am a new customer, I would rate Rich Green Lawns as “outstanding.” I left a company who I had for a long time and signed up with Rich Green Lawns due to their response. They always called back and were precise on the details of their service. The phone rep (I think it was Maria) was professional and polite. I really like the way they handle a “new customer.”
Provider response
Our goal is to provide the best customer service possible from your very first call into our office. Thank you for giving us a shot to provide great service to you.
Michele Cooney
Since dealing with Maria when we first started with your company, it has been nothing less that an excellent job. She really made our experience worth going with your company. Really looking forward to another season of beautiful green Grass!
Provider response
Thank you so much for the kind words and 5-star review! We’re thrilled to hear that Maria made such a positive impact from the very beginning—she truly goes above and beyond for our clients. We appreciate your trust in our team and are just as excited to help deliver another season of beautiful, green grass. Thanks again for choosing us!
Michael Schipani
My lawn wasn't in good shape earlier this year. Your team made several recommendations including lime application, aeration, and reseeding which made a tremendous difference. I only have a few spots that need a little work now. Your team always was very responsive to any questions and requests made and followed through without requiring further follow-up. Your team provided excellent customer service and results!!!
Provider response
Thank you so much for the great feedback! We’re really glad to hear the lawn has made such a strong turnaround this year. Our team works hard to provide clear recommendations and responsive service, so it’s great to know that the aeration, lime, and seeding made a noticeable difference.<br><br>If you ever have questions or want to tackle those remaining spots, we’re always here to help. We appreciate you choosing Rich Green Lawns and look forward to keeping your property in great shape!<br><br>Thanks again for the kind words and for being a valued customer.
Joe Leanza
As a recent customer, my experience is very positive. All services performed were done thoroughly and professionally compared to many other lawn care companies we used previously.
Provider response
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience and that our team was able to provide the thorough, professional service you were looking for. We truly appreciate your trust in us and look forward to keeping your lawn healthy and beautiful!
Maria Lupo
I can not say enough about your service! Honest, dependable, and cost effective! And TRUST WORTHY! We had an issue with out lawn (or lack there of) and one of your team members came in May and explained to us that we should wait until September to solve our problem. They then explained to "kill" the grass and start over. We "trusted the process" as we were told and in two weeks we had grass popping up everywhere! From the start you could have literally taken out money instead of telling us our best option and plan to have a beautiful lawn! That's good...not GREAT business!
Provider response
Thank you so much for the incredible review! We truly appreciate your trust in us. Our goal is always to give honest guidance and real solutions—even when it means waiting for the right timing instead of rushing into a sale.<br><br>We’re thrilled to hear that the process worked and that you’re seeing great results with your new lawn. Stories like yours mean a lot to our whole team. If you ever need anything or have questions along the way, we’re always here to help.<br><br>Thank you again for choosing Rich Green Lawns!
Joanne Murray
I am very pleased with the service provided. Timely and listens to all concerns
Provider response
Thank you so much for your kind words! We’re thrilled to hear that you’re pleased with our service and that our team was able to address all your concerns promptly. Your feedback means a lot to us, and we look forward to continuing to serve you!
mike windsor
One word sums it up....PROFESIONAL!.On all levels.Polite,promp,experianced,and good value.Normally I dont give reviews unless its really bad or really great,but ya"ll deserve a great review. Our lawn went from a 5 to I would say a 9 by the end of one season, that is great results,as I understand what it takes.I struggled with moss and certain weeds. I also would apply box store sub par product and could never get the timing correct.Rich Green fixed all that mess.I also did the math...I ended spending less in the long game with much better results..Neighbors complented aswell..WINNING!!..We are looking forward to next season I expect the lawn will be even better right out of the gate next spring!! THANKS AGAIN!! GREAT WORK!! If you have read this that means your thinking about your lawn...Dont think about it...Be about it!! Hire the profesionals at Rich Green Lawns Michael Herenchak Jackson NJ
Provider response
Hi Michael,<br><br>Wow — thank you so much for the incredible 5-star review! We truly appreciate you taking the time to share your experience, especially since you only leave reviews when they’re really deserved. Hearing that your lawn went from a 5 to a 9 in just one season is exactly the kind of transformation we strive for, and we’re thrilled to have delivered those results for you.<br><br>Moss, weeds, timing, and store-bought products can be a headache, so we’re glad our team was able to take that burden off your hands and provide real, long-term value. It means a lot to hear that your neighbors noticed too — that’s always a great sign you’re winning!<br><br>We’re excited to continue building on this progress and can’t wait to show you what next season will bring. Thank you again for your trust, your enthusiasm, and for recommending Rich Green Lawns so strongly.<br><br>– The Rich Green Lawns Team 🌱💚
Kelly Zito
So reliable and professional!! Our lawn never looked better!
Provider response
Thank you so much for the wonderful review! We’re thrilled to hear that you’ve found our team reliable and professional — and even more excited that your lawn has never looked better. We appreciate your trust in us and look forward to keeping your property in great shape! 🌱💚
KC
Rich Green Lawns is top notch and know exactly what needs to be done to have your yard looking the best! I am Very happy with your workers and how they treat my property. Very professional. My yard looks amazing !
Provider response
Thank you so much for the great review! We're thrilled to hear that you're happy with our service and results. It's our goal to keep your yard looking its best, and we’re grateful for your trust in Rich Green Lawns!
John Kabouchy
Dependable, on time service, great communication and do what they say
Provider response
Thanks for the kind words, we appreciate your business!
Bill Bechtel
Great service resulting in a great lawn this year. Will use again next year
Provider response
Thank you so much for the 5-star review! We're thrilled to hear you had great results this year. We appreciate your trust in us and look forward to keeping your lawn looking its best again next season!
Charles Granatir
Very polite, prompt and communicative.
Provider response
Thank you for the 5 star review!!
Mark Petruzzi
Best lawn I’ve had in years!
Provider response
Thank you so much! We’re thrilled to hear your lawn is looking its best. We appreciate your trust and look forward to keeping it healthy and beautiful for years to come!
sam spade
Great Service! Never any problems
Provider response
Thanks for the reveiw!
Cathy Fortunato
Always go above and beyond with a personal touch. Technicians are always professional, friendly and always email what services were performed. Love the reminder text that they will be on your property the following day.
Provider response
Thank you for the kind words! We're glad our technicians and communication tools—like service emails and reminder texts—help make your experience easy and reliable. Our team takes pride in going above and beyond, and feedback like this means the world to us. We appreciate you choosing Rich Green Lawns!
Ruth Roberts
My lawn was in very bad shape. I switched to Rich Green. They have great customer service and responded to the problems I had with my lawn. My lawn is gorgeous so far, couldn’t be happier!
Provider response
Thank you so much for your kind words and for choosing Rich Green! We're thrilled to hear that you're happy with the results and that your lawn is looking gorgeous. It's always our goal to provide excellent customer service and real results, so it means a lot to know we’ve made a difference. If you ever need anything, we're just a call away!<br>
Peggy Cadigan
We love everyone at Rich Green Lawns, from the office staff to the service technicians. They are professional and efficient. We have tried other lawn services in the past and the results were disappointing. Rich Green Lawns has given us the lawn of our dreams!
Provider response
Thank you so much for your kind words! We’re thrilled to hear that our team has been able to deliver the lawn of your dreams. It means a lot to us that you trust Rich Green Lawns after trying other services. We truly appreciate your support and look forward to keeping your lawn healthy and beautiful!
Mark D'Aloia
It's a great feeling having a nice lawn, but the best part is all of the compliments I get on it by family, friends, and even people who are just walking by! . I do put a lot of love into the cutting, edging and blowing... and it really is a very thick, rich, green lawn. It's a Rich Green Lawn! I've referred them to friends & neighbors.
Provider response
Thank you so much for sharing this! We love hearing how proud you are of your lawn — and those compliments from friends and neighbors are the best reward. Your care and attention make all the difference, and we’re proud to help you keep it Rich Green!
Vincent Pace
I used this company to aerate my lawn last year, which they did a great job. I've since moved closer to where this company is based out of and looked to have it done again at the new home but they would not complete the service unless I signed up for fertilizer treatments. Asked for someone in management to call me back and they never did, all I got was some general mailbox to file a complaint. You lost the business, go extort someone else for additional services they don't need.
Provider response
Fortunately, the demand for the service has increased. Unfortunately, to ensure quality we are forced to cap the number of jobs we can complete. Due to this we have decided that it is only fair to offer the service to our client base that has routine service with the company. Hopefully, we will be able to lift this restriction in the future.
Thomas Wingerter
Called and they never called back
Provider response
We apologize for the inconvenience. We would love to continue this conversation. Our Client Care Team is always available M-F 8-4. Please reach out so we can make this right with you.
R G
We used Rich Green Lawns and were happy with them until one of the techs burnt my lavender bushes with the chemicals. When we brought it to their attention, they said he had a problem with the machine. Sent them pictures of before and after and the girl in the office said they will grow back and offered to give us $25.00 credit. That would not cover 1 of my bushes that I only had 2 seasons!! Needless to say we did not take the money and left Rich Green Lawns because of their attitude and negligence to make things right! I included pictures of before and how my bushes look now, the front of every bush is dead brow branches! 😥
Yasmeen
Hired these guys two summers ago and they completely destroyed our lawn. So many dead patches which got worse with each treatment. It took two summers to get the lawn back to what is was.
Provider response
Hi! All reviews are important to us. Unfortunately, we do not have any record of your name in our database. We would love to talk to you to discuss your concerns. Delivering best in class customer service is something we strive for. Please contact out Client Care Team at 732-370-5963.
Jennifer Sciria
Multiple times ripped up our lawn using machines after a heavy rain. They don’t care. Even went through areas we had specifically roped off.
Provider response
Every review we receive is especially important. When we receive a review like this it allows us to take a step back and see how we may have missed the mark in providing you great service. We are sorry to hear about your experience. Our Customer Care Team would like to set up an appointment with a Service Manager to meet you on the property to create a plan and address your concerns. Please contact us at 732-370-5963.
Dan Reineke
Worst company I have ever dealt with. After i specially told them last year to only lay fertilizer down in the spring and not pre-emergent for crab grass, they went ahead and did it anyway. That prevented the seed from germinating costing me several hundred dollars and a spotty lawn. This year they called and left a message that they were coming out. I called right back and said I was not renewing my contract and not to come out... I also reseeded this spring. They came out anyway, against my permission and now laid chemicals again that will kill the seed, without my permission... and sent me a bill. Beware of this company.
Dan Walenjus
What a scam of a company. Signed up for one year. Tried to cancel the service at the end of the year because the lawn looked terrible. Worst it has looked ever. This year they show up and treat the lawn without my permission. Now they want me to pay for the treatment. What a terrible company. Please stay away.
David Disbrow
My lawn never looked so bad since I hired this company. I used to take care of my lawn on my own.Fall renovations..Fertilizer application...Mowing ect...It looked a lot better than it does now.When I called to cancel....The secretary's response was....ok...good luck...
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