Provider profile

Western Pest Services - Pest Control, Township, NJ

4.9 stars from 775 customer reviews · 2621 Tilton Rd, Egg Harbor Township, NJ 08234

  • 4.9 out of 5 stars
  • 775 customer reviews
  • Egg Harbor Township, New Jersey
  • Open 6 days/week, Early hours
4.9
Rating
775
Reviews
Yes
Claimed
Yes
Website

About this provider in Egg Harbor Township

When you’re looking for pest control in Egg Harbor Township, NJ, Western Pest Services is the company you need to take care of pests quickly and effectively. Our 100% guarantee means you don’t pay until your pest issue is resolved. Our top-notch termite solutions and mosquito & tick treatments keep the outside of your…

Pests handledcocoruchescrickets
Praised forfriendly

Rating breakdown from customer reviews

4.9

775 reviews

5
739
4
20
3
6
2
3
1
7

Customer reviews for Western Pest Services - Pest Control, Township, NJ

AA

Aamad Abro

4mo ago

Anthony from Western Pest Services was excellent. He came to our house, did a very thorough and thoughtful inspection, and clearly explained the source of the issue and what was going on. He was very friendly, professional, and helpful.

Provider response

Hi, Aamad. Thank you so much for leaving us a stellar review!

DS

Deborah Shea

5mo ago

My service technician was friendly and efficient.

Provider response

Hi, Deborah. Your feedback is highly appreciated. Thank you for the review!

CG

Charles Giglia

5mo ago

Jesus, was very professional. He arrived on time and fixed the condensation overflow problem and performed a full service in a very fast efficient manner. Very pleased with the service.

Provider response

Hi, Charles. We appreciate the kind words and are glad we could provide you with a positive experience!

HC

Helen Capelli-Brehm

5mo ago

Knowledgeable and professional

Provider response

Hi, Helen. Thanks for taking the time to share your positive experience. We truly appreciate it!

AC

Arlene Cardamone

5mo ago

Western does a great job treating the outside of our property, we have had no problems inside at all , since we switched our service for over two years! I highly recommend their service and honestly love that the treatment they use takes care of the inside , without any chemicals being sprayed indoors that’s a plus for our family and pets !!! Plus you don’t have to be home when they schedule you. A+ Thank You Western!!!

Provider response

Hi, Arlene. We are thrilled to learn that you had a positive experience with us!

SS

Sharon Spitzer

5mo ago

The service I received was excellent. Two technicians meticulously checked for every possible source of my problem. They literally scoured my house from top to bottom inside and out. I highly recommend Western for their service..

Provider response

Hi, Sharon. Thank you so much for leaving us a stellar review!

JM

J Mack

5mo ago

Well done and dependable as usual. Prompt and courteous

Provider response

Hi, J. Your feedback is highly appreciated. Thank you for the review!

DS

Dave Schubel

5mo ago

All met or exceeded expectation

Provider response

Hi, Dave. We appreciate the kind words and are glad we could provide you with a positive experience!

SW

Steven Wollermann

5mo ago

Nate is excellent always very pleasant and a gentleman.

Provider response

Hi, Steven. Thanks for taking the time to share your positive experience. We truly appreciate it!

B

Betty

5mo ago

Very quick, courteous and efficient.

Provider response

Hi, Betty. We are thrilled to learn that you had a positive experience with us!

JT

Jackie Thomas

5mo ago

Awesome and knowledgeable staff

Provider response

Hi, Jackie. Thank you so much for leaving us a stellar review!

RH

Rosanne Helbig

6mo ago

Always happy with Western. 5 stars

Provider response

Hi, Rosanne. Thank you so much for leaving us a stellar review!

DW

Deedie Weaver

6mo ago

Always on time and courteous

Provider response

Hi, Deedie. Your feedback is highly appreciated. Thank you for the review!

JG

Jim G

6mo ago

(2021)(*****)Had an flying ant problem & decided to go with Western Pest Services. Picked the 1 year home protection plan over the single existing problem because it seemed like the best decision. The serviceman (Erwin) was very professional & personable & did an excellent job. (2026)(***) Been using Western Pest on their yearly plan since 2021. After my February 2026 service I'll give the servicemen a #10 & the office a #5 due to their operating & customer communication procedures.

Provider response

James, Thank you for the 5 start review! Glad your service experience was a positive one. Please give us a call if in need of further assistance. Thank you for your business!

BK

Barbara Kelly

6mo ago

Service by Nate. He is always on time and does a great job!

Provider response

Hi, Barbara. We appreciate the kind words and are glad we could provide you with a positive experience!

AS

Anoop Sondhi

1y ago

This company is very bad company. They don’t give schedule for anyone to come to their house. Whenever they have time they send people for service. If you have monthly agreement they send people in your house after 23-24 days. That mean in 4 moths service they charge you 5 months service. So they charging 1 month extra for no reason. If you call them they start arguments with you. I will not recommend anyone have their service

Provider response

Thank you so much for bringing this to our attention! We’re glad our branch manager, Paul, could meet with you today to discuss this. We’re also glad the solution was an easy one – a consistent monthly service date with the technician you already know and love! Thank you for being a loyal customer and for trusting us with your pest control. We don’t take it lightly.

LK

Linda Kulp

1y ago

I am no longer in Margate full time but will be back in mid March. Please contact me then. Linda Kulp

Provider response

Thank you for bringing this to our attention, Linda. We truly appreciate your loyalty and value you as a customer. We will make sure to update your account accordingly and ensure that all future services are scheduled when you are back in Margate. Please don’t hesitate to reach out to us when you return in mid-March, and we’ll be happy to accommodate your schedule.<br><br>Thank you again for choosing us, and we look forward to serving you when you're back!

SM

Stephan Moonesar

2y ago

We made an appointment for them to come out and were going through a hub individual. The local branch being the EHT location reached out to us to schedule a time to come out between 12-4PM. They never showed and then made excuses as to why they didn't show up. Totally manipulative. Wasted hours at home when we had errands to run for an appointment that never came. Highly would recommend looking elsewhere, don't always go with the cheapest option people!

Provider response

Thank you for bringing this to our attention. We always strive to provide 5-star service and we’re sorry we missed the mark this time. Our branch manager has reached out and left you a voicemail. Please call him at your earliest convenience so we can rectify the issue for you!

AY

Avram Yushan

2y ago

Extremely bad bad worse untreated areas three times they were over for cocoruches the tenant keeps on sending pics if riches found they never went in basement it’s a rip off of customer money stay far away from this company very very dissatisfied very and very upset ( I put everything new in two bedroom house appliances paint floor etc all new new hot water boiler and the cocoruches are still there

Provider response

Avram, please call the office at 609-641-5556 and I am sure we can work this out. Thank you!

NC

Nancy Cormier

3y ago

The service person stated he couldn’t spray inside the garage although our plan calls for it, it had previously been sprayed and everything was removed for proper coverage. In addition he would not set the mouse traps nor give use sticky paper for the cave crickets. Poor service. Would not recommend.

Provider response

We appreciate your feedback. At Western, we strive to always exceed our customers' expectations, and we are sorry if we failed to accomplish this with your last visit. Paul Filardo, General Manager of our Atlantic City location, will be in contact with you to address and resolve any concerns you may have.

E0

Endry 01

4y ago

They never response to my email requesting services

Provider response

We are so sorry we missed your email! This is never the experience we want our customers to have. We hope you will give us the chance to rectify it. Since we don’t have your information in this review, could you please reach out to the branch directly by calling 609.641.5556 or send us an email to branch424@westernpest.com or westernpest@westernpest.com? We want to make sure to take care of your pest issue as well as correct our mistake.

AL

Alina Lin

5y ago

A person never considered customer feelings customers request they never accept and don’t think if it bothered the business customers and always wait till the store open and have customers in here spraying medicine for pest some customers even question if it would get in their food

Provider response

Received your message and will investigate this situation . We will contact you right away and apologize for any inconvenience .

SK

Sam K

5y ago

4 out of 4 times, Western has failed to keep our agreed upon appointment date and time. We let it slide the first time, but it has been a repeat problem, despite any confirmation emails. There is no point to even scheduling an appointment. We even paid in advance for our mosquito treatment, and no one showed up twice. When the technicians have shown up, both Kris and especially Erwin were fine and courteous. Erwin really took his time which was greatly appreciated. Only after Erwin came the 2nd time did we notice a difference in our centipede problem in the basement. There has been a reduction in spiders in the basement, but they are still being seen randomly in other rooms of the house so not sure how effective spider repellent is. Our ant problem was completely fixed. Each star is for each tech showing up, but the reliability of their scheduling is extremely poor. Update 8/26/21: another broken appointment for mosquitos without any call or explanation, despite text and email confirmations. It was a bright hot and sunny day yesterday, so I’d love to hear them tell me they missed the appointment “due to rain” again.

Provider response

Mrs. Kendall, We received your message and I am glad that our Customer Service Representative was able to explain the challenge to you and sorry for the inconvenience. Looks like Erwin did a great job! Thank you for your review and your business! Please call us with any other concerns.

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