Provider profile

Viking Pest Control

4.7 stars from 219 customer reviews · 6715 Delilah Rd, Egg Harbor Township, NJ 08234

  • 4.7 out of 5 stars
  • 219 customer reviews
  • Egg Harbor Township, New Jersey
  • Open 7 days, Early hours, Evening hours
4.7
Rating
219
Reviews
Yes
Claimed
Yes
Website

About this provider in Egg Harbor Township

Viking Pest is a full-service pest management company with over 40 years of experience, offering services for ants, bed bugs, termites, bird control, mice control, and more! Viking's innovative pest control solution, SMART, is a 24/7 intelligent pest monitoring system that can be installed in your

Pests handledcockroachesmice
Praised forknowledgeablecourteousfriendlythorough
Methodstechnique

Rating breakdown from customer reviews

4.7

219 reviews

5
193
4
10
3
1
2
4
1
11

Customer reviews for Viking Pest Control

SH

Sundell HomeSales

9mo ago

Bad service. Their end goal is to sell as many additional treatments/services. They are more expensive than area competitors. It's impossible to get a hold of anyone specifically; all calls routed through a call center. They do not provide direct e-mails or numbers to representatives that you've previously dealt with. The sales rep (Andrew H.) made a mistake with my order in Atlantic City, and before he admitted to it, he tried to kick the can down the road. Not a fan and will not use them aga

Provider response

We appreciate your feedback and are disappointed to learn about the issues you encountered. We take your concerns seriously, especially regarding communication and the mistake made with your order. It's our goal to provide attentive service without any runaround, so I would like to investigate this

SW

Samantha Wallace

4y ago

This is the absolute worst company. They are completely incompetent. I "inherited" this company from RID. I have a contract and they have my CC on file. They first called for lack of payment. I asked if they had billed my card as they have done for every service ever done. They had not, even though my card was on file when they looked. Then I called for an emergency service and stated that I needed the last appointment of the day. They assured me they would let the technician know. They failed t

Provider response

Samantha, this is hard to hear. We aim to provide a smooth and hassle-free pest elimination experience, and it's disappointing we've fallen short. We will certainly take note of the concerns you've raised here, as we are always interested in learning how to improve the client experience. We would gr

MS

Matthew Souder

4y ago

We called a week in advance to schedule an exterminator for an ant issue we had in our shore house. They gave us a timeline of 12-4, which is fine, we’ll accommodate. Once 4pm came and went we tried to reach out to the company, and this is where our issues began. All the service lines were outsourced and hard to reach. When we got a hold of the call center, they gave us the run-around and said they will contact the driver for an update. We never got an update. He showed up saying he never heard

Provider response

Matthew, we're sorry your recent appointment didn't go according to plan. We want the process to be seamless and convenient for our clients, and we regret we missed that mark this time. We will share this feedback with the appropriate staff so we can work to improve, but if you'd like to discuss the

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