Provider profile

Expert Pest Control, Inc.

4.2 stars from 35 customer reviews · 1726 Columbus Rd, Burlington, NJ 08016

  • 4.2 out of 5 stars
  • 35 customer reviews
  • Burlington, New Jersey
  • Open 6 days/week
4.2
Rating
35
Reviews
Yes
Claimed
Yes
Website

About this provider in Burlington

Expert Pest Control, Inc is a full-service termite, pest, and wildlife control company. We were established in 1991 by Ken Honnig, not as a franchise, but as a locally-owned and operated business in Burlington NJ. We remain exactly that to this day. Expert Pest Control is accredited with the Better Business Bureau…

Pests handledgroundhogstermitescat
Methodstermite remediation
Safetysafety concerns

Rating breakdown from customer reviews

4.2

35 reviews

5
27
4
1
3
1
2
0
1
6

Customer reviews for Expert Pest Control, Inc.

JS

John s. Burdey

1y ago

A complete professional family owned business. Experts in their industry and all work guaranteed and done onbyour schedule. Highly recommended.

TB

Ted Baugh

2y ago

You cannot beat the quality and value of their services. A+

Provider response

Thank you for your positive feedback! At Expert Pest Control, we always strive to do our best to ensure top-quality service and value. We appreciate your support and look forward to serving you again in the future.

LR

Lynn Rockwell

2y ago

Prompt service run by honest, hardworking, phenomenal people

Provider response

Thank you for the positive feedback! We're thrilled to hear that you found our service prompt and our team hardworking. We appreciate your support and are here if you need us again! <br>

SC

Shannon Cramer

2y ago

### 5-Star Review for Termite Remediation I needed termite remediation on my log cabin. I was extremely nervous due to the age of the home and how close our well was to the cabin. I have been using Expert Pest Control for 20 plus years for many different properties. There is definitely no one else I would trust with my safety concerns for our family. They tailored the treatment to ensure it was safe for our well water, which was a big relief. The owner came out to personally go over everything with us and to oversee the entire job. The technicians working on the house were very knowledgeable and very nice. This was a complicated job regarding the well water plus the aesthetics of the home. There was minimal impact to pavers and landscaping etc. Besides leaving a five star review, I am reiterating there is no other company I would trust if you have a well. They are the most knowledgeable in the business and make safety their number one priority.

Provider response

Thank you so much for your wonderful review! We’re thrilled to hear that you felt confident in our termite remediation services for your log cabin. It’s always our goal to provide tailored solutions that prioritize both safety and effectiveness, especially when dealing with unique challenges like well water and sensitive aesthetics. We truly appreciate your continued trust over the past 20 years and are glad that our team, from the owner to our technicians, met your expectations. If you ever need anything in the future, please don’t hesitate to reach out. Your safety and satisfaction are always our top priorities.

TD

Thaddeus Drummond

2y ago

I have been a customer for many years. The staff are always courteous and knowledgeable. I have referred many friends and co-workersxto Expert Pest. Every one of them thanked me!!!! I have used their services in connection with a variety of issues ranging from a major termite infestation to the occasional wayward groundhog. Everything is always done promptly and right. I highly recommend Expert Pest!!!

Provider response

Thank you for your continued trust and for recommending us to your friends and colleagues. We are pleased to hear that our courteous and knowledgeable staff have been able to address your pest concerns promptly and effectively. Your high recommendation is greatly appreciated, and we look forward to continuing to serve you in the future.

KM

Karissa McClellan

2y ago

Let me start by saying I usually enjoy supporting small locally-owned business. However, this is one of the occasions that I did not. I called for an estimate and was greeted by an very nice person who was very expeditious at setting up a time to come out...within 24 hours. Then I was told about a week maybe 2 before I could get scheduled for the treatments that were needed. I gave a sizable deposit and fast forward 3 weeks and finally got scheduled. By the lady that schedule the appointment on the phone I was told between 12pm and 2pm on a specific date. Then latter in the day received a text that said between 12p and 3p...ok fine. The day of my appointment came and at 4pm I have still not seen the guys that were scheduled to be here. As I'm getting ready to call they pull up to my house...so an hour after their scheduled finish time. So now im forced to cancle plans i had.Then i was asked to borrow a screw driver bit so he could get under my porch, my partner had to "remind him to reattach the lattice work for under my porch, they guy was not done until almost 6:30p, and they left my yard in a complete mess. I will not be using or referring them to anyone.

Provider response

Thank you for taking the time to share your experience with us. We sincerely apologize for the inconveniences and frustrations you encountered during your interaction with our service. Your feedback is invaluable to us as we continuously strive to improve and provide exceptional service to our customers.<br>We regret any miscommunication regarding scheduling and the delay in completing the work at your property. This is certainly not the level of service we aim to deliver, and we understand how this impacted your plans and overall satisfaction.<br>Rest assured, we are addressing the issues you raised internally to ensure that similar situations do not occur in the future. <br>Thank you again for bringing this to our attention, and we hope to have the chance to restore your confidence in our services in the future. <br>

KW

Kristal Wilson

2y ago

Highly recommend this company. They are prompt, courteous and get the job done. We had great experiences whenever we’ve needed to call on them. Owner is super nice and the workers are always friendly.

B

Brie

2y ago

Worst place of business do not go here the owner treats his employees like dirt like they don’t have lives either or that they are beneath him zero I mean zero out of 5 stars would not recommend sad excuse of a company

Provider response

Thank you for your feedback. We appreciate all perspectives, however, we couldn't find any record of you working here.

CO

chris owens

2y ago

Great team and owner worked with them for 7 years. They also have the cat 13 to work in NJ Schools

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